I stayed at the Poplars recently with guests from Queensland and Ireland for a special evening. We were rudely greeted by the receptionist who told us to wait whilst she sorted paperwork and then told us that one of our rooms had been given to another guest. She continued to tell us that she had another room with a "pull out" available! After our complaints we were given two rooms that had enough beds. The rooms were clean and well equipped except for the broken glass on a high shelf, no ice in the fridge which needed defrosting, and the shower head that fell off with first use. 8am the proprietor pounded on the door waking us all with a start, demanding to know why we hadn't put the 'do not disturb' sign on the outside of the door and would we be checking out soon. He also wanted to know why the car was not parked outside the room (we had one car and two rooms). He became obnoxious when told to leave the room. This fellow was another Basil Fawlty! Whilst we had a laugh at his antics it wasn't really funny and we would not recommend this motel to anyone wanting to stay in the southern highlands. It made it even more disappointing given that it was my mother's 70th birthday and I had sisters come to Sydney from Ireland and Queensland to celebrate the occasion. Having said all this the Prince Albert B&B next door was wonderful. The staff were lovely and very obliging, the food was awesome and plenty of it and the prices were quiet reasonable. Had we known that they had rooms available to sleep we would have stayed there instead of the Poplars.
- Official Description (provided by the hotel):
- Poplars Inn, the gateway to the picturesque and historic Southern Highlands, is only an hour south-west of Sydney. Enjoy your stay with our friendly service and well presented rooms, open spaces with wide and high ranges, beautifully landscaped gardens with a range of room types suitable for couples and families. During your stay, visit the Iconic destinations of villages such as Mittagong, Bowral, Berrima, Robertson, Kangaroo Valley, Bundanoon, Moss Vale and Sutton Forest. Enjoy the Fitzroy Falls, Southern Highland wineries and Wombeyan caves. ... more less
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