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“very average”

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The Robertson Hotel
Ranked #1 of 1 Hotels in Robertson
East Gosford, New South Wales, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“very average”
Reviewed 25 September 2013

went there with friends for Christmas in July - it was freezing! no heating unless you asked for it, the open fires were totally inefficient, even when the place was full.
The people, food were great, and the accommodation was fairly basic.

Room Tip: give winter a miss..
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  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
1 Thank Jane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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171 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Queanbeyan
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 June 2013

My three adult children and their partner went their courtesy of me as a Christmas present. They are all very different and one couple vegetarian - they all loved it. The food was great , the building in its time and the people very friendly . They all went at different times

Room Tip: Ask for a room with an ensuite as there are some with shared bathrooms
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  • Stayed March 2013, travelled as a couple
    • Value
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Helpful?
2 Thank PMD801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 May 2013 via mobile

After our amazing dinner at Fountaindale, I had to write a review. We had a table for 4 set up in front on the fire place and enjoyed a set three course meal by the chef. Every meal was beautifully presented and tasted devine. My friend said it was the best beef she ever had. The service was excellent! We will definitely go back.

Stayed May 2013
Helpful?
Thank Geenes B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra
Level 6 Contributor
139 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 25 April 2013

Lovely building, lots of aged character, but lets itself down with inadequate attention to detail in several respects. Common areas inside as nice and comfortable for relaxing, as as the grounds at the front. However broader grounds are not that well maintained. Big area to the left upon entry is really not much more than a field, although there is some nice mature growth around. Pool was a mess when we visited, totally unusable, water opaque with algae/slime, grass overgrown - disappointing as it was a warm weekend.

Rooms have a lot of charm, but patchy finishing in some is a minor disappointment in terms of overall appearance. Grout in our bathroom was black from age, but clean. Enamel on sink was chipped and chrome on much of the piping and taps showing significant discoloration. Just visual disappointments but things that detract from the overall image of the place.

Hot water on a Sunday morning took about 5-10 minutes to come through. No room heating only electric blankets!

Dinner was bland but filling, food lacked any special touches in terms of choice, taste and presentation. Good service though.

Wine list is quite poor, just a narrow range of basic Griffith region wines, entry level stuff, nothing special by any means (although there is one Grant Burge sparkly on offer, but $60 - ouch!). Wine is also expensive for what it is: bar prices $25-35 a bottle, retail value equivalents under $10.

Sad range of port for after dinner. Just a half used bottle of Penfolds Club port. No other port to choose from and not even a fresh bottle available on request.

When you sign for your room you have to sign acknowledging a $200 fine (!) for drinking own alcohol onsite (other than in own room, although people were allowed to drink free wine on arrival outside on request). A bit off-putting on arrival, although in fairness it is also mentioned in initial booking paperwork. Better wine list and prices or BYO option would help make for a more enjoyable stay. Service was efficient and pleasant.

Overall a charming only building let down by lack of attention to the above issues. On a package deal it's fair value but if paying normal rates and then for dinner on top, I'd be disappointed in terms of value for money.

This place has the potential to really shine if the above issues are addressed - I wish the owners well in bringing the place up to the yesteryear glory potential that's definitely there!!

Room Tip: Get one with its own bathroom!
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  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank GizmothecatCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 22 April 2013 via mobile

Had a wonderful 2 nights with breakfast both mornings and a wonderful 3 course dinner 1 night. It was like taking a walk in the past. Carol the owner was very friendly and helpful. Yes the bathrooms are not like you have at home, but they are 90 years old. It would have been lovely to have the fireplaces lit and sit back and absorb the atmosphere in the lounge. Would love to go back and do it again in warmer weather.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scamps62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 March 2013 via mobile

I would recommend this hotel for people looking for something different, if you the sort if traveler looking for a modern hotel with modern amenities this hotel is not for you.
The hotel has a real charm and the gardens are very beautiful but I would have to agree with other reviews about the rooms,they are crying out for renovation, my room had very old carpet and the paint was peeling everywhere and the bathrooms were yuck.
I understand the building is historic but renovations are badly needed,well thought out renovation would bring this hotel back to its former glory.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chefgav73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 February 2013

This was our second visit to Fountaindale Grand Manor. Each time we've experienced friendly, helpful staff, exceptional dining and a hearty cooked breakfast. Our rooms were very comfortable and plenty of local sightseeing including glow worms at Bundanoon!

Looking forward to our next weekend at FGM!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Victorias_love
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Robertson Hotel

Property: The Robertson Hotel
Address: 4575 Illawarra Hwy | Conner of Illawarra Highway, Robertson, New South Wales, Australia (Formerly Fountaindale Grand Manor)
Region: Australia > New South Wales > Southern Highlands > Robertson
Amenities:
Bar / Lounge Free Breakfast Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Robertson
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Robertson Hotel 3.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Fountaindale Grand Manor Hotel Robertson

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