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“Nice Basic Marriott”

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Fairfield Inn & Suites Kennett Square Brandywine Valley
Ranked #2 of 2 Hotels in Kennett Square
Certificate of Excellence
GreenLeadersBronze level
Boston, Massachusetts
Level 5 Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Nice Basic Marriott”
Reviewed 5 July 2014

Good location near Longwood, shopping and a few restaurants. We asked for a quiet room on the parking lot side when the reservation was made and this request was mentioned at check-in and honored. All staff we encountered were friendly and accommodating and always had a warm greeting as we passed thru the lobby. Rooms are basic, but clean. No wall pictures, etc., but comfy beds, quiet a/c and good sized bathrooms. We rec'd a call from Abby at the front desk the day after we checked in just to make sure all was satisfactory...that was a pleasant surprise. We would have liked to have a full-length mirror in the room and mentioned that as we checked out. According to the front desk staff, they hear that request all the time but the franchise ownership has not put mirrors in the rooms because a full-length mirror is not a "Marriott standard." A bit surprising??? One other negative was the lack of plates and batter for the waffle maker on a Monday morning. The breakfast attendant was very apologetic as he gave us bowls to use and explained it had been a very busy weekend and the order had not yet arrived so these items would be unavailable. We would definitely stay here again!

Room Tip: Quieter rooms are on the parking lot side, away from the elevator.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank JK1263
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica Y, General Manager at Fairfield Inn & Suites Kennett Square Brandywine Valley, responded to this review, 24 July 2014
Thank you for taking the time to share your experience. I apologize for that during your stay we ran out of plates and waffle batter. Management has taking corrective actions to ensure that this does not happen again.

In some of our larger suites we have longer mirrors, but we are looking into options of having full length mirrors available for our guest.

We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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360 reviews from our community

Traveller rating
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    42
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (116)
Date | Rating
  • English first
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English first
NY, NY
Level 4 Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 23 June 2014

Great location for Brandywine Conservancy and Museum and Longwood Gardens. Near Nixon Park for early morning constitutionals. Warm, welcoming and efficient service. Nice spotless room with coffee making facilities, spacious bathroom with great shower head. The bed has REAL cotton coverlet not that synthetic, creepy blanket with a dirty old bedspread. Coffee available in lobby 24/7 and a big bowl full of apples too. Breakfast included and available from 6AM. WiFi also free. A very well maintained and managed hotel. In fact, we were called by the front desk post check-in to make sure that all was satisfactory. I have never had this happen ay ANY hotel before and I travel a great deal and have stayed in some very swank joints!!!

Room Tip: We were on the parking lot side. It may be quieter than the side facing the highway. No view but fin...
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica Y, General Manager at Fairfield Inn & Suites Kennett Square Brandywine Valley, responded to this review, 25 June 2014
Wow! Your review title blew our entire team away!
Thank you so much for your kind words about your stay with us and we look forward to your next visit in the Brandywine Valley!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 June 2014

Stayed for two nights at this hotel while visiting Longwood Gardens. It's only 5 minutes away and the hotel is great. Exceptional desk clerks and housekeeping and maintenance were excellent. Stayed here two years ago and the hotel looks as good on this visit as the last. Well done staff!!

Room Tip: Parking lot side is quieter. Highway in back with green space in between but still close.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charles R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica Y, General Manager at Fairfield Inn & Suites Kennett Square Brandywine Valley, responded to this review, 25 June 2014
Thank you so much for your kind words about your stay with us! We look forward to your next visit to the Kennett Square area!
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Baltimore, Maryland
Level 5 Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 17 June 2014 via mobile

Stopped here for a break on a drive back to my residence for a one overnight stay. Check in service provided was fair to moderate and relatively unaccommodating. Specifically, what I mean is the parking lot was at about 70% capacity but we were told that only double bed handicap rooms were available. Considering we had no advanced reservations this is possible but seemed unlikely that that would be the ONLY thing available.

Hotel lobby is nice with the usual amenities provided that newer and/or renovated Fairfield inn's provide. In terms of facilities usage I cannot comment on much because I did not eat there or user the pool, workout facilities etc. I did drink the tea in the lobby but they only had a English channel (sp) stocked so I had no choice but to drink it when I really wanted regular tea.

My hotel room was modern and updated. Contemporary in style, modern beds, lighting and a roughly 32 - 35 inch LG flat screen television along with wifi provided.

Lastly, the main reason this hotel gets a "3" rating is because of the lack of cleanliness in my bathroom. Finding multiple pubic hairs on the bathroom floors (see pictures) is never a good thing and frankly it's gross.

For the last aforementioned reason I wouldn't stay here again, but they have the good fortune of being the only Marriott property in the area so they can capitalize on that with me because I'm a loyal Marriott rewards member. But if another Marriott opens up in the immediate area, rest assured, I'd stay there instead.

Stayed June 2014, travelled as a couple
Helpful?
2 Thank TheQueGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica Y, General Manager at Fairfield Inn & Suites Kennett Square Brandywine Valley, responded to this review, 19 June 2014
I appreciate your taking the time to let us know about your experience.

I apologize for the inconvenience you experienced regarding your room type and the cleanliness of your bathroom. Thank you for sharing your experience and I hope that you allow us the opportunity to serve you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Windsor, New Jersey
Level 6 Contributor
128 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 12 June 2014

It's hard to stay at a Fairfield, or a Hampton, or a Hilton Garden Suites, or a Holiday Inn Express, and not have a deja vu feeling. It's pretty much the same floor plan. This Fairfield is a nicely maintained and comfortable hotel, quite close to Longwood Gardens and a bit too close to Route 1 for my taste. It seems every biker in the area uses Route 1 at night, and from what I heard, they all drive Harleys. No doubt the proximity explains the hotel leaving ear plugs next to the bed. Breakfast was adequate (I had scrambled eggs that were getting dry and some substance resembling pork sausage). And 'only' $200 a night. Well, I really did not want to drive home from Longwood after a long day of jazz and wine-tasting.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica Y, General Manager at Fairfield Inn & Suites Kennett Square Brandywine Valley, responded to this review, 25 June 2014
Thank you for your comments about your visit to the hotel for the Wine & Jazz Festival. I trust that you enjoyed yourself at the event! I’m happy to hear that you were pleased with the comfort and maintenance of the property. I am sorry you were displeased with the rate you received as well as the breakfast options location of our property.
I appreciate you sharing your feedback and we will work to ensure that our breakfast options are always fresh for each and every guest. Thank you again for sharing your experience and we ask for the opportunity to serve you again soon!
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Houston
Level 4 Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 June 2014

Upgraded to suite at no charge. Highway side slightly noisy, but earplugs supplied by hotel handled it. Light sleeper, but slept well. Good bed. Comfortable clean room. Above average "free breakfast". Separate sitting area in suite. Two flat screen TVs, one in BR. Clean bath. Friendly staff.

No complaints. Reasonable value. Would stay again.

Room Tip: Parking lot side if light sleeper and earplugs bother you.
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Green Features: Typical save the environment and reuse towels nonsense. Biodegradable air.
  • Stayed May 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Equiluck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica Y, General Manager at Fairfield Inn & Suites Kennett Square Brandywine Valley, responded to this review, 9 June 2014
Thank you for taking the time to share your experience! I am pleased we were able to provide you with one of our upgraded suites. We are making preparations for your next visit to Kennett Square!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kunkletown, Pennsylvania
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 May 2014

I enjoyed my stay there. They had free breakfast which was as good as free food ever is and had a good variety. They also had free tea and coffee in the lobby for free all night. The place was very clean and all of the staff were very polite and helpful. I would stay there again.

Room Tip: If noise bothers you try for one at the front of the building.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melissa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica Y, General Manager at Fairfield Inn & Suites Kennett Square Brandywine Valley, responded to this review, 9 June 2014
Thank you for your kind comments about your visit to our facility. I appreciate your comments regarding the cleanliness and condition of the hotel and will be sure to share with the team!

Thank you again for sharing your experience and we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Kennett Square Brandywine Valley

Property: Fairfield Inn & Suites Kennett Square Brandywine Valley
Address: 719 E Baltimore Pike, Kennett Square, PA 19348-2405
Region: United States > Pennsylvania > Kennett Square
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in Kennett Square
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites Kennett Square Brandywine Valley 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
At Fairfield Inn & Suites by Marriott located in historic Kennett Square, Pennsylvania, experience small town friendliness during each stay! Enjoy a tour of Longwood Gardens in the Mushroom Capital of the World! Stroll downtown Kennett Square and visit our shops, galleries and dine in our local restaurants. Bring the family along and walk one of our famous trails including the historic Kennett Square walking tour or the Brandywine Valley Wine Trail. Schedule your visit around the annual Kennett Square Mushroom Festival in September or the Microbrew Festival in October. Whether traveling for business or pleasure, the Fairfield Inn & Suites Kennett Square is within reach. We offer what you want including clean, comfortable guest rooms and friendly service. Enjoy our complimentary hot breakfast featuring Jimmy Dean breakfast sandwiches, indoor pool and FREE high speed Internet access. ... more   less 
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Also Known As:
Fairfield Inn And Suites Kennett Square
Fairfield Inn & Suites Kennett Square Hotel Kennett Square

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