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Hilton Garden Inn Kennett Square
Ranked #1 of 2 Hotels in Kennett Square
Certificate of Excellence
Reviewed 20 September 2013

This hotel is turning into our home base for family visits! The time we got a suite on the third floor which was very nicely appointed and spacd out. The living room was fully removed from the sleeping area and they had the crib all set up and ready for our daughter.

We we happy and surprised to see that they have renovated and redecorated the lobby area and was nice to begin with. The breakfast buffet once againis a bargain at $10 and is well worth it. They also now do dinners, nice for those that when they get there just want to stay there.

This time we used the pool which was clean and well maintained and was a welcome respite from the drive down.

We really enjoy staying here and you can tell that the staff enjoys the place as well, everyone was very friendly. We will be back soon enough!

Stayed: September 2013, travelled with family
Thank KBNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane C, Director of Sales at Hilton Garden Inn Kennett Square, responded to this reviewResponded 25 November 2013

Dear Guest-
We are delighted to learn that you think of our hotel as your "home base"! The dinner restaurant, as well as the breakfast cafe, do offer a lot of convenience to guests, not to mention the delicious cuisine offered daily! Thank you for sharing your recent experiece. We look forward to welcoming you back!

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485 - 491 of 632 reviews

Reviewed 17 September 2013

The hotel serves a wonderful, made to order, hot breakfast for $995.00. The lobby is bright and welcoming. Room was excellent with f frig. and microwave but sounds did travel easily between rooms and from hallway. Staff were more than friendly.

Room Tip: Chose a room facing the parking lot to avoid highway noise.
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  • Stayed: September 2013, travelled with friends
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Thank Iwanttobeontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane C, Director of Sales at Hilton Garden Inn Kennett Square, responded to this reviewResponded 25 November 2013

Dear Guest-
Thank you for sharing your recent experience! We are pleased that you enjoyed our custom breakfast and buffet, as well as the amenities of the hotel, and found our staff friendly. We hope you will come and visit again, and allow us to provide you with another wonderful stay!

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Reviewed 14 September 2013

Oh no! Did that really happen to you! Oh my! How distressing! I don't think there is any sound proofing in this hotel. Every conversation in the adjoining room, every family strolling down the hallway, every bed bouncing moment. At least things were quiet by 1am. Now, when I tried to make reservations the morning of my check-in, the entire Hilton website crashed. I called the hotel and they could not book a reservation either. Before the website crashed I was trying to book a room for the stated HonorsClub, AAA member-rate. When I arrived at the hotel, I was quoted an entirely different rate, higher of course. I took a room with the lowest quoted rate given by the desk clerk. I thought the rate I got was the rate the included breakfast because I pretty sure it included breakfast on-line. But no, no breakfast included. Though Hilton touts it sleep number mattresses, I am pretty sure this mattress was a dud because no matter what number you dialed, the mattress was the same.

Room Tip: Stay away from the elevators! Move directly to the end of the hall!
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  • Stayed: September 2013, travelled solo
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1  Thank FunGaw4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane C, Director of Sales at Hilton Garden Inn Kennett Square, responded to this reviewResponded 25 November 2013

Dear Guest-
We are very sorry to learn of your experience while staying with us. Please contact me for further discussion, and a satisfactory resolution on your end. Thank you.

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Reviewed 6 September 2013

The hotel update the lobby décor, which is beautiful. They added a bar, a restaurant for dinner now, breakfast is always delicious, my husband always has the Hilton bacon as he calls it. The lady at the desk always knows us when we come here. Even though its 4-5 times a year

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Marlin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane C, Director of Sales at Hilton Garden Inn Kennett Square, responded to this reviewResponded 25 November 2013

Dear Guest-
We are so pleased to hear you like our brand new lobby and cafe! Our dinner restaurant offers many new and exciting choices, and we are thrilled to have Chef Pierre on board! We hope you will come back and visit soon, and we will definitely make the Hilton bacon! Thank you for sharing your experience.

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Reviewed 3 September 2013

Overall nice stay, room clean and comfortable. Easy check in and check out service. Afternoon staff very nice. Variety of places to eat near by and different stores for various needs. I didn't use any of the services offered at the hotel (pool, bar, fitness room). Would stay there again.

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Beth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane C, Director of Sales at Hilton Garden Inn Kennett Square, responded to this reviewResponded 4 November 2013

Dear Guest-
We appreciate you sharing your experience while on business, and pleased that you found our hotel comfortable. We hope your stay was productive, and you will visit us again! Thank you for posting!

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Reviewed 1 September 2013

We were pleasantly surprised by the level of service accorded us during our brief stay. The hotel is lovely, and the breakfast was superb! Our bed was very comfortable and the internet connection in our room worked perfectly which was very important to us on this trip.

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane C, Director of Sales at Hilton Garden Inn Kennett Square, responded to this reviewResponded 4 November 2013

Dear Guest-
Thank you for posting your experience while our guest. We are pleased that your visit went so well and you had a chance to take in the excellent breakfast here! Also good to hear that your bed was comfortable and the WIFI worked perfect. We thank you for visiting us, and hope to see you again!

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Reviewed 25 August 2013

Room was excellent, food was excellent. Got locked out when I went to smoke inthe middle of the night. Be sure to let the front desk know (if you can find him) that you are going out. Only thing I would like to see change is local taxi service or a hotel shuttle.

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Sheri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane C, Director of Sales at Hilton Garden Inn Kennett Square, responded to this reviewResponded 3 November 2013

Dear Guest-
Thank you for sharing your recent experience! We are glad to hear you enjoyed your room and the food here. Local taxis usually have to be prearranged so we apologize for that inconvenience, but can offer a couple of names if you return. We hope to see you back here again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Kennett Square

Address: 815 East Baltimore Pike, Kennett Square, PA 19348-1863
Phone Number:
Region: United States > Pennsylvania > Kennett Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Kennett Square
Price Range: £100 - £160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Kennett Square 3*
Number of rooms: 92
Official Description (provided by the hotel):
Ideally located less than one mile from Longwood Gardens and minutes from other Brandywine Valley Attractions and Wineries, the hotel features 92 guest rooms, with a mix of suites, two large meeting rooms, an indoor pool and whirlpool, on-site breakfast restaurant, fitness center, sundry convenience shop and large lobby. Several restaurants are within walking distance, including an Applebee's in the parking lot. All hotel rooms feature a mini-fridge, microwave and coffee maker, self-adjusting Garden Sleep System bed, complimentary wired and wireless internet access, along with remote printing to the business center. 37" LCD HDTV in all rooms with over 100 channels to choose from. ... more   less 
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Also Known As:
Hilton Garden Inn Kennett Square Hotel Kennett Square
Hilton Kennett Square
Kennett Square Hilton Garden Inn

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