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“Stay at Hilton Garden”

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Hilton Garden Inn Kennett Square
Ranked #1 of 2 Hotels in Kennett Square
Certificate of Excellence
Dillsburg, United States
1 review
“Stay at Hilton Garden”
Reviewed 21 March 2014

The lobby is beautiful. The room was very clean. The free coffee/tea in the lobby has generous size cups. The afternoon cookie was excellent. However, no muffin or roll or anything was provided at breakfast. You had to pay $9.99 for breakfast or just grab a hot drink. For $100+ a night, I would have liked a croissant.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kenneth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane C, Director of Sales at Hilton Garden Inn Kennett Square, responded to this review, 11 September 2014
Dear Guest-
We appreciate your feedback on your visit here. Garden Inns offer a full buffet and do sell their breakfasts where we also feature "made to order" items. We do offer complimentary Granola Bars baked here daily and we hope you will try one on your next visit - they are delicious! Thank you again for sharing your experience!
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585 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Stowe, Vermont
1 review
Reviewed 18 March 2014

Nice comfortable lobby, Good service. Amazing dinner from their small kitchen and reasonably priced. No need to go out to eat. Basically everything was up to expectation. I was there four years ago and everything was just as good.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane C, Director of Sales at Hilton Garden Inn Kennett Square, responded to this review, 11 September 2014
Dear Guest-
Thank you for sharing your experience! We are so pleased to hear that you enjoyed your stay here, and that you gave our new dinner restaurant a try. Our goal is to provide outstanding service to our guests and we look forward to hosting your next visit!
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Slingerlands, New York
Level 6 Contributor
521 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 278 helpful votes
Reviewed 16 March 2014

Here for a family function. Standard Garden Inn, clean and comfortable. We took a small suite, two rooms. Living room with a sofa bed, VERY thin mattress, not too comfortable. Two doubles or queens in the other room, not sure which. Separate TV in each room. Microwave and fridge in room, keurig with coffee and tea.

I generally prefer Hamptons due to the included breakfast, but this was a good place regardless.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rhapsodyinblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane C, Director of Sales at Hilton Garden Inn Kennett Square, responded to this review, 27 August 2014
Dear Guest-
We are pleased to learn that you gave Hilton Garden Inn Kennett Square a try, and that your visit went well! Thank you for sharing your experience. The Hilton family of brands looks forward to hosting you again in the near future, regardless of which hotel you choose!
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California, United States
1 review
Reviewed 13 March 2014

The hotel was very clean and comfortable. Staff is friendly and helpful. The TV on one of the treadmills had no audio. They do not offer a free breakfast. Convenient to Longwood Gardens and Winterthur.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane C, Director of Sales at Hilton Garden Inn Kennett Square, responded to this review, 27 August 2014
Dear Guest-
Thank you for sharing your experience while our guest! We are pleased that your stay went well and you enjoyed your visit. We hope we are able to host you again in the near future!
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Avondal, United States
1 review
Reviewed 28 February 2014

Hotel is located in a great location with access to major highways and an ideal family get-a-way for quality time experience. Rooms are very clean and comfortable and the facility décor relaxing and enjoyable. Personally plan to utilize this location for frequent family "quality time" get-a-way; even with the fact that I live less than 10 miles away

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Everett B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane C, Director of Sales at Hilton Garden Inn Kennett Square, responded to this review, 27 August 2014
Dear Guest-
Thank you for providing your feedback regarding your stay here. We are so pleased to learn that you and your family found our hotel a place to get away from it home - and yet so close to home! We look forward to hosting all of you again!
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Lyme, Connecticut
Level 6 Contributor
211 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 25 February 2014

We have stayed here twice since we began attending this year's events as members at Longwood Gardens-we have had the bonus of seeing the event participants in the same hotel-kind of fun! and tells me Hilton is well-recommended! We enjoy our stay here-it is very accessible to Longwood and surrounding areas, is easy to get to and pleasant to return there-we look forward to coming back in May-- it definitely is well staffed and well kept! thanks Hilton!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank anneed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane C, Director of Sales at Hilton Garden Inn Kennett Square, responded to this review, 27 August 2014
Dear Guest-
We appreciate your feedback and are glad you've had the chance to experience Longwood Gardens. It truly is an exceptional and unique garden, and we are thrilled to have it in our "back yard." Thank you for sharing and we look forward to your return visit!
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Parkesburg, Pennsylvania
Level 5 Contributor
93 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 24 February 2014

Mix up with the rooms X3 . Can not bill correctly. Did not assist handicap people who were part of the party. Can not understand english even when talking straight to them in person. Messed up my simple email, did not correct it even after I told them 3 times, with hand gestures also.. Moving around to different rooms.

Room Tip: stay away.
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Esther K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane C, Director of Sales at Hilton Garden Inn Kennett Square, responded to this review, 28 February 2014
Dear Guest-
Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues and hope that next time you’re in the area, you’ll visit us again and experience a higher level of customer service. Thank you again for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Kennett Square

Property: Hilton Garden Inn Kennett Square
Address: 815 East Baltimore Pike, Kennett Square, PA 19348-1863
Phone Number:
Region: United States > Pennsylvania > Kennett Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Kennett Square
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Kennett Square 3*
Number of rooms: 92
Official Description (provided by the hotel):
Ideally located less than one mile from Longwood Gardens and minutes from other Brandywine Valley Attractions and Wineries, the hotel features 92 guest rooms, with a mix of suites, two large meeting rooms, an indoor pool and whirlpool, on-site breakfast restaurant, fitness center, sundry convenience shop and large lobby. Several restaurants are within walking distance, including an Applebee's in the parking lot. All hotel rooms feature a mini-fridge, microwave and coffee maker, self-adjusting Garden Sleep System bed, complimentary wired and wireless internet access, along with remote printing to the business center. 37" LCD HDTV in all rooms with over 100 channels to choose from. ... more   less 
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Also Known As:
Hilton Garden Inn Kennett Square Hotel Kennett Square
Hilton Kennett Square
Kennett Square Hilton Garden Inn

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