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“Hampton Inn in Philadelphia”

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Hampton Inn Philadelphia King of Prussia
Ranked #14 of 16 Hotels in King of Prussia
Reviewed 14 July 2014

Have always had a good experience with Hampton Inn's. They beat other comparitive hotels with cleanliness and service. Plus, it is one of the nicer breakfast bars. There is a l00% money back guarantee if not completely satisfied

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Hampton
Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee S, Director of Sales at Hampton Inn Philadelphia King of Prussia, responded to this reviewResponded 14 August 2014

Hi there John N!

Thank you for taking the time to leave us such a great review! We truly appreciate it, and pride ourselves in our 100% Satisfaction Guarantee program. Thank you again.

Happy Travels!
Renee Simons, Director of Sales

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492 - 498 of 746 reviews

Reviewed 7 July 2014 via mobile

We stayed here July 2014. We stayed because we knew it was a great location and didn't want to pay for the high priced hotels in Philly. It was $115 and free parking. The room was just ok. The bathroom had a mildew smell and these little flies all in the bathroom. The breakfast was pretty good as well. Great location next door to King Of Prussia Mall. Wouldn't stay here again.

Stayed: July 2014
Thank mxlovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee S, Director of Sales at Hampton Inn Philadelphia King of Prussia, responded to this reviewResponded 14 August 2014

Dear raul-amy,

We appreciate your review and comments, as we constantly strive for greatness at the Hampton Inn, King of Prussia. Thank you for your kind comments, and please know that the issues you experienced while staying at our property will most certainly be addressed. We hope that you choose our hotel again, as we would love a second chance to WOW you!

Thank you and Kind Regards,
Renee Simons, Director of Sales

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Reviewed 2 July 2014

The staff at this facility were outstanding! And in my book defined quality customer service. We were traveling with our family ( and this included an 18 mo old) - and this of course posed several challenges. When I called to request a crib in one of our rooms staff went to the extra effort to have one of our two rooms cleaned early - and called me to let me know that early check in was available if we needed to come so that our little one could nap. Our little one also was not feeling so great and woke up alot during the first night of our stay. When Grandpa and Grandma took her downstairs for a walk the night clerk opened up the breakfast area for us to get milk and yogurt for her....and this was all done as an overture- I did not ask for that additonal customer service, it was easily offered by your staff; which in my mind makes me think that this is standard operating procedure at your facility! And for that you have my applause and gratitude; thank you. Very well done!

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hampton
Thank Sheril M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee S, Director of Sales at Hampton Inn Philadelphia King of Prussia, responded to this reviewResponded 14 August 2014

Hi there Sheril M!

What a wonderful review to read! Thank you so much for taking the time to leave us your kind comments. At the Hampton Inn, King of Prussia we take customer service very seriously. Our guests are our number one priority and the entire team strives to make sure that each one has a stellar stay! We are glad that your baby had a pleasant stay as well, and we truly hope to see you again soon on your next trip to our area.

Warmest Regards,
Renee Simons, Director of Sales

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Reviewed 30 June 2014

It was okay, no manager's reception. The staff was freindly, and courteous. The location was convenient to the King of Prussia mall and Valley Forge. Breakfast as expected, fairly decent with waffles or hot sides offered.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Hampton
Thank Beverly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee S, Director of Sales at Hampton Inn Philadelphia King of Prussia, responded to this reviewResponded 18 July 2014

Hello Beverly D!

Thank you for choosing the Hampton Inn, King of Prussia during your visit to the Valley Forge area! We apologize that you were not staying with us during our managers hour, as this is only on select days of the week. We truly hope that you stay with us again so that we have another opportunity to WOW you.

Happy Travels!
Renee Simons

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Reviewed 25 June 2014

This is a classic Hampton...clean, comfortable, and quiet in a safe neighborhood that is close to the second largest mall in America. Only detrimental is the lack of a swimming pool for those humid Philly days.

  • Stayed: June 2014, travelled with family
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1  Thank dlonghorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee S, Director of Sales at Hampton Inn Philadelphia King of Prussia, responded to this reviewResponded 18 July 2014

Hey there dlonghorn!

Thank you so much for the kind review. Our staff is glad that you enjoyed your stay and truly hope to see you again soon! On your next visit please inquire at the front desk that you are interested in locating a pool, and we will direct you to the nearest public one.

Thank you again and Kind Regards!
Renee Simons

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Reviewed 25 June 2014

I stayed at the HI KoP this week for two days. The room was clean and the bed was comfortable. The breakfast in the morning had good options. As a Hilton Hhonors Silver member, I thought I was supposed to get free bottled water, but none was offered. I did get free cookies though. Overall a pleasant stay. The price was right and I would return.

  • Stayed: June 2014, travelled on business
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Thank mariobourque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee S, Director of Sales at Hampton Inn Philadelphia King of Prussia, responded to this reviewResponded 18 July 2014

Hi there mariobourque!

Thank you so much for choosing our hotel as your home away from home. We are glad that you enjoyed your stay and our breakfast options as well! ...At this time, Gold and Diamond members automatically are offered bottled water and a choice of snack; However on your next stay, please request a water bottle, as we would be more than happy to extend one to you no matter what!

Happy Travels to you and We certainly hope to see you again soon in King of Prussia,
Renee Simons

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Reviewed 17 June 2014

When booking in a handicapped accesable room always make sure to check whether it is a hearing impaired or wheel chair accesable- there is a diffenece as we found out the hard way. On top of not being a wheelchair accesable room the room was extremly damp and the sink was leaking all over the floor. When requesting a manager to dicuss the situation I was told none were on duty and that one would be on at 9:00am....we waited to speak to the mamanger and at 9:00am was told that they were not coming in that day. None of our issues were solved and they did not even offer to comp the room.

  • Stayed: June 2014, travelled with family
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    • Cleanliness
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Review collected in partnership with Hampton
Thank Lisa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee S, Director of Sales at Hampton Inn Philadelphia King of Prussia, responded to this reviewResponded 19 June 2014

Hi there Lisa T,

On behalf of the entire management team, we are sincerely sorry for your experience during your recent stay! We understand how difficult it must have been concerning the room confusion. Please rest assure, that this matter will be addressed, as it is our company policy to extend a 100% satisfaction guarantee. If you have any further concerns or questions, please feel free to call the hotel to speak with me or our General Manager, Theresa Duncan. I truly hope that you will give us a second chance to 'WOW' you, on your next visit to the King of Prussia area!

Warm Regards,
Renee Simons, Director of Sales

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Additional Information about Hampton Inn Philadelphia King of Prussia

Address: 530 West Dekalb Pike, King of Prussia, PA 19406-3002
Phone Number:
Region: United States > Pennsylvania > King of Prussia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#8 Business Hotel in King of Prussia
Price Range: £76 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Philadelphia King of Prussia 2.5*
Number of rooms: 147
Official Description (provided by the hotel):
Our King of Prussia hotel is less than 20 miles from downtown and Philadelphia International Airport, adjacent to King of Prussia Mall and close to restaurants, businesses, and Valley Forge historic sites. Friendly service, a convenient location and excellent extras like free Internet & breakfast set the Hampton Inn Philadelphia/King of Prussia apart from other hotels near Philadelphia. ... more   less 
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Also Known As:
Hampton Inn Philadelphia King Of Prussia Hotel King Of Prussia
Hampton Inn King Of Prussia
King Of Prussia Hampton Inn

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