The room is good, the staff is very nice. The hot breakfast is great and omelet is delicious.
The pool is good, and probably you will be alone with your family as it never gets crowded even in the weekend.. all is good except....
1 thing happened that made me disgusted. while I was at the pool I noticed a red fresh fluid near the edge of the jacuzzi. At first I wasn't sure if it is really blood, but then I decided to look closer and around the area and to my surprise I found also a used bandage "see the photos"!
I said, well, this may be something that just happened and the staff is not aware of. I went to the front desk lady and informed her.
At the next noon, I checked, and found it is still there! nothing has been cleaned although it was over 24 hours since I notified the staff! No body reacted, no body cared!! and that is when I decided to go back to my room and grab my camera and take some shots.
This could be really dangerous and contagious specially for kids and people with poor immunity! what are they were waiting for to get it cleaned?
If it were cleaner or at least if the staff cared and cleaned that, I would give it 5 stars. I am still giving it 3 stars as other areas were very clean. But human blood on the floor with a used bandage, is something that can't be forgivable!
- Official Description (provided by the hotel):
- At HYATT house(R) Philadelphia/King of Prussia we want you to feel right at home. We welcome you to our residential-inspired designed suites and keep your everyday routines flowing. You will enjoy thoughtful travel amenities like laundry and grocery service, free Wi-Fi, free Morning Spread With Omelet Bar, and a Workout Room open 24 hours. When you're going to be with us for awhile, we want you to feel like you never left home. We invite you to spread out in our suites with full kitchens and living areas. Mingle with friends or colleagues in The Commons area, take a dip in the indoor pool with whirlpool, or unwind in our beautiful courtyard with patio and firepit. If you want to sample some area activities, our House Host will familiarize you with the neighborhood. Plus, our free shuttle service will take you anywhere within a 5 mile radius. When staying with us long term, you will enjoy the convenience of our 24/7 business center with computer workstations, USB ports, Wi-Fi access, charging station and printers. Our meeting and training facilities include 3,000 square feet of versatile Gathering Rooms with state-of-the-art technology and audiovisual equipment, and four unique breakout rooms for executive training classes, lectures and seminars. ... more less
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