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“Bugs in King of Prussia” 2 of 5 bubbles
Review of Best Western Plus The Inn at King of Prussia

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Best Western Plus The Inn at King of Prussia
Ranked #2 of 16 Hotels in King of Prussia
Certificate of Excellence
GreenLeadersGold level
St Pete Beach FL, United States
1 review
“Bugs in King of Prussia”
2 of 5 bubbles Reviewed 1 July 2014

Over all the hotel was clean... until I went into the bathroom the second night of my stay and found one of my towels filled with little black bugs. Granted, the room was on the first floor and I get it's hard to control bugs but the room was a little dated / old.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maurya J, Director of Sales at Best Western Plus The Inn at King of Prussia, responded to this review, 3 July 2014
Dear Robert S.,

Thank you for your message that you left for me this afternoon. I am sorry for all of the phone tag. As you requested, I will follow up with you early next week.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I’m looking forward to speaking with you next week. In the meantime, have a wonderful holiday weekend.

Regards,
-Maurya
______________________
Maurya Joyce-Kershner
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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884 reviews from our community

Traveller rating
    468
    284
    95
    29
    8
See reviews for
334
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217
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Elkridge, Maryland
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 30 June 2014

Spent the night at this hotel when in Philly for a Basketball Tournament. The Beds were very comfortable after a long day. The hotel served a continental style breakfast, so there were not a lot of food choices.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Kris2Step
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaryKubach, Owner at Best Western Plus The Inn at King of Prussia, responded to this review, 1 July 2014
Thank you so much for taking the time to let us know about your stay. Our staff takes such pride in providing our guests with a memorable experience. We’re glad you found your stay comfortable. Hopefully you were victorious at your basketball tournament. Many Happy Returns to the King of Prussia area, [Best Western Plus hotels] and especially our hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maryland
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 28 June 2014

We were late making hotel reservations for my son's Freshmen orientation at Cabrini College. The only 3 star+ hotel in the area was the Best Western. When we arrived, we were very pleasantly surprised at how much the chain has changed. Aside from the lobby and exterior (not bad, just basic), the room had a Marriott Courtyard feel. We had a very comfortable stay. If female traveling alone, be aware that the hotel entrance for your room may be on the side rear of the hotel (e.g. Not via the lobby)

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank GraceMD1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaryKubach, Owner at Best Western Plus The Inn at King of Prussia, responded to this review, 29 June 2014
Grace, thank you for your direct feedback, your comments are well appreciated. We’re glad you found our property to be above your expectations. Our staff works hard to insure each guest has a memorable experience. No need to worry if you are traveling alone while visiting your son, all of our rooms are accessible from our lobby and we provide excellent security. Thank you for choosing our hotel and the best of luck to your son at Cabrini. Many Happy Returns to the King of Prussia area, [Best Western Plus hotels] and especially our hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrisburg, United States
1 review
5 of 5 bubbles Reviewed 27 June 2014

The hotel was very clean, staff were friendly, courtyard was beautiful, pool and sauna looked clean (we didn't use), the breakfast was great, the look was very modern, the room was very clean, the bed was incredible comfortable. The only downfall was we had a walk in handicap accessible shower and when we used it it soaked the entire bathroom floor, besides that everything was awesome.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Ronald H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaryKubach, Owner at Best Western Plus The Inn at King of Prussia, responded to this review, 28 June 2014
Ronald, thank you for your nice review. We apologize for any inconvenience you experienced with the shower. Your comments are appreciated and have been passed onto our maintenance staff. We are so glad you enjoyed our other amenities and look forward to serving you again. Many Happy Returns to the King of Prussia area, [Best Western Plus hotels] and especially our hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 26 June 2014

I admittedly have a penchant for high-end hotels. So, when I learned I was staying at the Best Western, I wasn't quite sure how I'd like like it. I am pleased to say that I really enjoyed my stay. The hotel was clean and quiet. It's also convenient to a mall and several restaurants. The hotel staff was generally friendly and professional. Overall, I'd stay again.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank IndyBelle2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaryKubach, Owner at Best Western Plus The Inn at King of Prussia, responded to this review, 27 June 2014
Thank you for taking the time to let us know about your stay. Your direct feedback is sure appreciated. Our staff takes great pride in insuring our guests have a memorable experience. We look forward to serving you again. Many happy Returns to the King of Prussia area, [Best Western Plus hotels] and especially our hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sarasota, Florida
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

We stay at this hotel for business two weekends per summer that past 15 years and it offers all the amenities required for our business. They provide ample parking for our trucks as well as a perfect filling breakfast. We occasionally try a different hotel but always return.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank josephw929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaryKubach, Owner at Best Western Plus The Inn at King of Prussia, responded to this review, 24 June 2014
Thank you for taking the time to let us know about your experiences with us. We have a wonderful staff dedicated to making sure your stay is memorable and your comments are sure appreciated. We look forward to serving you again. Many Happy Returns to the King of Prussia area, [Best Western Plus hotels] and especially our hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, CA
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

This hotel is at a busy crossroads - there is a large mall and movie theater close by. It is also very proximate to the Valley Forge park. The breakfast room was crowded when we were there, but there is also a terrace outside and very pleasing grounds.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Liberty_George
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaryKubach, Owner at Best Western Plus The Inn at King of Prussia, responded to this review, 24 June 2014
Thank you for your taking the time to let us about your stay with us. Thanks for recognizing our courtyard, it is one of our treasurers. We’re glad you found our central location convenient to family fun. We appreciate your direct feedback. Many Happy Returns to the King of Prussia area, [Best Western Plus hotels] and especially our hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus The Inn at King of Prussia

Property: Best Western Plus The Inn at King of Prussia
Address: 127 South Gulph Road, King of Prussia, PA 19406
Phone Number:
Region: United States > Pennsylvania > King of Prussia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in King of Prussia
#1 Green Hotel in King of Prussia
#1 Business Hotel in King of Prussia
#3 Romantic Hotel in King of Prussia
#3 Family Hotel in King of Prussia
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus The Inn at King of Prussia 2.5*
Number of rooms: 168
Official Description (provided by the hotel):
You will experience a new sense of comfort at this award winning property returning from a multi-million dollar renovation, with free parking and a convenient location right off the Pennsylvania Turnpike, I-76 Schuylkill Expressway and U.S. 202.The BEST WESTERN PLUS The Inn at King of Prussia is an affordable and convenient choice for business and leisure travelers alike. Offering great value, business travelers appreciate that this hotel is conveniently located near education, medical and corporate businesses. This King of Prussia hotel makes it easy to explore the area's most famous attractions, from Valley Forge National Park to Historic Philadelphia. World-class shopping at the King of Prussia Mall is directly across the street. Some of Philadelphia's most famous landmarks are a short distance and visitors of all ages delight in exploring the Franklin Institute, the Philadelphia Zoo and Longwood Gardens. For the sports aficionado, this hotel is a short drive to four major sports venues. The Philadelphia International Airport is just 25 miles away. The BEST WESTERN PLUS The Inn at King of Prussia has been serving guests for three generations PLUS and is known for its great service, friendly staff, cleanliness and amenities that make guests feel at home. Our newly renovated, contemporary rooms and suites offer guest room workstations with ergonomic chairs, free high-speed Internet access and 42-inch LCD televisions with cable TV and HBO®. After a busy day, our guests can relax in our spacious 2-acre courtyard with on-site free fitness center, seasonal pool and whirlpool. All of our guests will enjoy a restful night sleep on our premier Simmons Beautyrest Pillow Top mattresses. Each morning our guests can start their day with a free hot breakfast.Find out why we have been awarded the Trip Advisor Certificate of Excellence and Green Leaders Gold Certification when you book your stay at the BEST WESTERN PLUS The Inn at King of Prussia. ... more   less 
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Also Known As:
Best Western Plus The Inn At King Of Prussia Hotel King Of Prussia
Best Western King Of Prussia
King Of Prussia Best Western

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