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“Excellent service for our wedding guests”

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Comfort Inn Pocono Lakes Region
Ranked #1 of 1 Hotels in Lake Ariel
Certificate of Excellence
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent service for our wedding guests”
Reviewed 9 November 2013 via mobile

We used this Comfort Inn as a preferred location for our wedding guests. Diane was our contact, and took excellent care of us and our guests. She even helped coordinate the shuttle bus and accommodated early check-in for guests who needed to change and freshen up before the ceremony. She was incredibly responsive and professional. The rate was also excellent. And we received a wonderful wedding card from her. Our guests reported wonderful feedback as well. The property is also in terrific condition. You will be in good hands here.

Stayed November 2013, travelled with friends
Helpful?
Thank Melro76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hospitality84, General Manager at Comfort Inn Pocono Lakes Region, responded to this review, 11 November 2013
We are delighted that everything was handled to your satisfaction! Our entire team works together to make certain all goes well for each an every important event! Diane is a wonderful asset to our team and has been taking great care of our guests for more than 20 years! She sincerely cares for our guests and it shows.

Thank you for your kind words, for choosing our inn, and may you be blessed with a long and happy marriage!
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240 reviews from our community

Traveller rating
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    25
    7
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • Any
English first
Sautee, Georgia, United States
Level 6 Contributor
167 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 8 November 2013

After spending the night and finding that this Inn was great for service and rooms, we left for Bangor, Maine and got 84 miles into NY State and my sister-in-law stated she left her purse. We pulled off Interstate 84 and called back to this Comfort Inn and I explained our problem. Our hostess stated that she would check our room and call back - well several minutes went by and the hostess called and found the purse thankfully. This was one of the finest things this Inn could have done and we made a Return Reservation for this reason and also that the breakfast was one of the best we had on the road.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Von K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hospitality84, General Manager at Comfort Inn Pocono Lakes Region, responded to this review, 11 November 2013
We are so pleased you retrieved your purse. Our team takes great pride in going above and beyond to make sure each guest has an enjoyable experience with us. Thank you for deciding to stay with us again and for letting others know just how special our inn really is.

Safe travels....
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
PA
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 October 2013

The following are the exact words from a recent guest at the Comfort Inn, Pocono Lakes Region. She stayed with us Oct 4 and 5, 2013. We are so appreciative that she took the time to send us a hand written note in the mail. We also thank her for allowing us to post her comments online:
To the "Wonderful Comfort Inn Staff", I wanted to send you a note to thank you for my WONDERFUL stay at your facility. you made me feel so VERY WELCOME from the time I entered. Your facility is "top of the line". Everything was so very clean and your breakfast selection was PHENOMENAL!!! It was such a nice way to start my day.
I had come home for my 45th class reunion and I felt "like I was home", with my stay there. I would highly recommend your facility to ANYONE!!!
If you would like to post my comments on your web page, feel free. I truly believe when someone does a good job, they should be told about it.
Sincerely, AN

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Van G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
135 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 14 October 2013

Attended a wedding in this beautiful part of the country. Hotel staff was outstanding. Jamie was quite helpful. She attended to all our needs. The rooms were comfortable and clean. No pool but too late in the season. The price of the room with a king bed was quite reasonable. Reservations come with a breakfast. This was very good. We even bought pillows after our brief stay. The hotel is right off 84.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Snellville, Georgia
Level 3 Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 October 2013

My son & I stayed there on Sep 18 Last night my son looked for his PS Vita and I could not find it last place he had it was here. Today Oct 1 and I called they had to check lost and found 20 mins later they called back they had it. It is being shipped today back to me. We had a fantastic stay from the time we checked in to when we checked out. Honest & Trusting Staff

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AliciaM2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hospitality84, General Manager at Comfort Inn Pocono Lakes Region, responded to this review, 2 October 2013
Thank you for your review! Our staff is very special and they go out of their way time and time again to assist our guests, providing them with exceptional service. It is a pleasure to have such a great group of co-workers. Thank you for providing them another opportunity to help and thank you for staying with us!
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Pinellas Park, Florida
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 September 2013 via mobile

Traveled many miles looking for a good night rest. Hotel located on our route. Very pleasant staff accommodated us in keeping us on ground level. Clean room with lovely soothing colors. Large, clean and attended breakfast area. Great for a longer get away

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vicki B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hospitality84, General Manager at Comfort Inn Pocono Lakes Region, responded to this review, 2 October 2013
Thank you for choosing our Comfort Inn. Many travelers, like yourself have found us to be one of their favorites stops when traveling back and forth from beautiful Florida. Our staff finds great pleasure in serving tired travelers. Thanks once more for your kind words.

Safe Travels,

Your new friends at the Comfort Inn Pocono Lakes Region, PA
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So. Florida
Level 3 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 September 2013

Just stayed here for the second time. Both times were great experiences. Staff couldn't be friendlier, rooms clean, prices reasonable. Will definitely stay again,your location is marked in my "favorites".

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vouvray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hospitality84, The Staff and Management at Comfort Inn Pocono Lakes Region at Comfort Inn Pocono Lakes Region, responded to this review, 23 September 2013
Thank you for your review! We look forward to making it 3 for 3! Thank you once more for staying with us, we appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Pocono Lakes Region

Property: Comfort Inn Pocono Lakes Region
Address: 117 Twin Rocks Rd, I-84 Exit 17, Lake Ariel, PA 18436-4859
Phone Number:
Region: United States > Pennsylvania > Pocono Mountains Region > Lake Ariel
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Lake Ariel
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn Pocono Lakes Region 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
The Comfort Inn Pocono Lakes Region is located just north of Exit 17 off of Interstate 84. The hotel services travelers that are passing through the area on the interstate as well as those who are visiting the area to enjoy the many attractions that the area boasts. Lake Wallenpaupack, Honesdale, Hawley, Lacawac Sanctuary, Claws N Paws Wild Animal Park, Steamtown National Historic Site, Promised Land State Park and Pocono Raceway are just a few of the area's gems that attract guests to the region. Natural outdoor activities abound in the Lake Wallenpaupack region as well, such as fishing, hiking, boating, skiing, and eagle watching all bring people to the area. Guests enjoy beautiful and comfortable accommodations as well as phenomenal customer service. The Comfort Inn has been ranked in the top 10% of all Comfort Inns worldwide for the last several years. It has earned the Choice Hotels Gold Award for winning accommodations and superior customer service for several years in a row. Guests enjoy many amenities when staying at the Comfort Inn, such as complimentary hot breakfast, free wifi, a game room, exercise room and laundry facilities. The hotel is pet-friendly. Twin Rocks Diner is adjacent and is open from 6am until 10pm daily serving wonderful home-style meals since 1976. The Comfort Inn Pocono Lakes Region is a short drive from numerous activities in Lackawanna, Pike, Wayne and Monroe Counties. ... more   less 
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Also Known As:
Comfort Inn Pocono Lakes Region Hotel Lake Ariel
Comfort Inn Lake Ariel
Comfort Inn Hamlin
Hamlin Comfort Inn
Lake Ariel Comfort Inn

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