My wife and I needed a place to stay while visiting our daughter and her family who were visiting her in-laws in Lancaster, PA. We chose the Eden Resort based on proximity and the wonderful website they maintain. We couldn't have been happier with our choice.
The quality and dedication to pleasing us as travelers was evident from the beginning. Though we made the reservation online, we needed to change something via phone, and the person at the other end couldn't have been nicer or more helpful. When we arrived a little early, our room (understandably) was not quite ready and the woman at the check-in counter offered to upgrade us to one of Eden's Studio King Villas. We gladly accepted. Everything about the villa spoke excellence and quality, from the granite counter tops in kitchen and bathroom to the duvet covering our king bed to the large flat screen TV in the 'living area.' The counter in the kitchen was set for two with fine dishes. flatware, wine glasses and cloth napkins.
The management clearly was interested in the finest details. E.g., asking us which time period would be most convenient for us for the cleaning staff to come in and attend to our suite.
I run on... Suffice it to say my wife and I have never had a finer experience staying in a hotel or motel (and we've stayed in some posh places including the Royal York Hotel in downtown Toronto - which was very fine). The customer service, the facilities, the room... everything at the Eden Resort was beyond our fondest wishes. We'd stay there again in a heartbeat!
- Official Description (provided by the hotel):
- The Eden Resort & Suites is 300 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Centrally located to Amish attractions, outlet shopping and Dutch Wonderland, our Lancaster resort boasts two award-winning restaurants and cocktail lounge. Heated outdoor and indoor pools, fitness center and much more at the Eden Resort! ... more less
- Reservation Options:
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- Also Known As:
- Best Western Premier Eden Resort And Suites
- Best Western Premier Eden Hotel Lancaster
- Best Western Lancaster
- Best Western Eden Hotel
- Lancaster Best Western