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“An amazing wedding and weekend!!!”

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Eden Resort and Suites, BW Premier Collection
Ranked #2 of 40 Hotels in Lancaster
Certificate of Excellence
GreenLeadersBronze level
Reviewed 19 November 2013

On November 8, 2013 my husband and I were married at Eden. We are from Maryland and most of our family is from NY and NJ so we had alot of guests that stayed at the Eden. First of all our wedding experience was amazing from start to finish. Cindy was amazing from the start of planning our wedding, she was so sweet to work with and helped with everything I asked. We had our rehearsal dinner there the night before, the food was amazing and the service even better. Our wedding reception was in the beautiful courtyard and everything I asked for was executed perfectly...I couldn't have asked for a better place or experience for the most important day of my life. Tammy was our captain for both nights and she was on top of all of our needs and did it all with a smile. Kristin was our waitress for the night of the wedding and again was on top of everything with a smile. Mike the catering manager was also wonderful. All of them made our day and weekend so special and I will always be greatful. I stayed in my dad's room the night before the wedding and in the Lancaster suite the night of the wedding with my husband both rooms were great. Everyone that came commented on what a nice place it was. Thank you Eden for a wonderful experience.

  • Stayed: November 2013, travelled with family
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1  Thank Patricia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mclossey, General Manager at Eden Resort and Suites, BW Premier Collection, responded to this reviewResponded 20 November 2013

Dear Valued Guest,

Thank you for your wonderful feedback! It was a delight to hear how much you enjoyed your "Wedding Celebration" and recent stay with us. We were so glad you could experience the Eden Resort and our commitment to providing unrivaled and personalized service that sets the bar in our Region. Each Eden Resort Ambassador strives to provide the highest level of service, all the while leaving a lasting impression that is truly unbelievable. We hope to have you back to celebrate your "First Anniversary" with us, and enjoy the quality and service that is customary at the Eden Resort. Thank you for allowing us the honor of being part of your special weekend celebration.

On behalf of all of the Eden Resort Team-- "May your life together have many joys as bright as the morning, your years of happiness as numerous as the stars in the heavens, and your troubles but shadows that fade in the sunlight of love".................

Best Wishes,

Mark Clossey,GM

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3,011 - 3,017 of 4,985 reviews

Reviewed 19 November 2013

We have stayed at the Best Western Eden Resort several times and have always had an excellent experience. Superior accomodations, very helpful staff, great food. When traveling to Lancaster PA this is the only place to stay.

  • Stayed: November 2013, travelled with friends
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Review collected in partnership with Best Western
1  Thank eaj501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2013

Stayed at this hotel for one night on a business trip. I was lucky enough to get a room that was facing a courtyard. No free-way nosie. Hotel is great for the price, rooms are a bit small, but very updated for a Best Western. Did not get a chance to use the pool. Everything was super-clean and staff was very nice.

  • Stayed: November 2013, travelled on business
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1  Thank Jill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2013

This hotel has it all. They offer different options of rooms, restaurants and packages, depending on the time of the year. The staff is very helpful and willing to assist guests with any question or request. This time we stayed there one night (Nov 14, 2013). The room was very clean and spacious and the indoor heated pool was clean and at a comfortable temperature (unlike some hotels where the indoor pool is cold). We ate breakfast and dinner at one of the hotel's restaurants (Arthur's Terrace). The breakfast buffet had everything you could want and the prime rib buffet dinner (Thurs/Fri and Sat nights) had prime rib, seafood, chicken, other hot dishes, fruit, delicious cakes, etc. This restaurant gets our highest approval, just like one of our other favorite restaurants (The Hotel Hershey). At Eden resort we enjoyed the heated indoor pool before we ate dinner and again after dinner. We also used it before and after breakfast the next morning. We have stayed here in the summer too, and then this resort gets even better (if possible) due to the large outdoor pool and children's water area, outdoor activities, etc. We strongly recommend it.

Room Tip: Book early as rooms fill up fast during summer and holidays.
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  • Stayed: November 2013, travelled as a couple
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2  Thank edm44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mclossey, General Manager at Eden Resort and Suites, BW Premier Collection, responded to this reviewResponded 19 November 2013

Dear Valued Guest,

Holiday greetings-- Welcome back, and thank you again for choosing the Best Western Premier Eden Resort and Suites and being our guest! We appreciate your patronage and thank you for sharing your comments and personal observations regarding your recent visit with other Trip Advisor travelers. As a repeat guest, we understand you have other choices, and we are honored you chose to stay with us again!

Your kind compliments are genuinely appreciated by all of our Eden Associates, and it truly is our pleasure to exceed your expectations and provide the very best in quality and service in the Pennsylvania Dutch Region. I will pass on your kind endorsement of our food and beverage efforts to our Executive Chef Don Tripple and his Culinary Team. We promise we will continue to work very hard improving every aspect of our resort, and we look forward to having you and your family back again as our guests. Thanks for sharing the "premier life" with us!

On behalf of all the "Eden Resort Team", from our family to yours--wishing you a blessed and happy Thanksgiving holiday season.

Kind Regards,
Mark Clossey,GM

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Reviewed 18 November 2013

Recently stayed overnight and have stayed here many times over the years. The Eden is always a wonderful place to stay. Food is good, staff is friendly, and the rooms are spacious and clean. Even the beds are comfy. The location is always perfect for all of my Lancaster trips. Highly recommended!

Room Tip: They have rooms to fit everyone's needs...just ask.
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  • Stayed: November 2013, travelled with friends
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2  Thank journey803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2013

The Hotel Room was immaculate. Our room over looked the indoor pool, which kept my Toddler entertained while in the room. Our overall stay was excellent!!! We will definitely return to this hotel in the future.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Best Western
2  Thank Heather D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2013

Booked a weekend getaway with my girlfriends to relax and catch up on sleep. Unbeknownst to us, there were weddings booked on Friday AND Saturday nights during our stay - meaning we were stuck with "Electric Slide" and "The Chicken Dance" ALL WEEKEND. The accommodations were gorgeous, the rooms were clean and comfortable, and the staff was friendly but I'll be requesting a non-courtyard room if I stay here again.

  • Stayed: November 2013, travelled with friends
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Review collected in partnership with Best Western
1  Thank Jessica G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eden Resort and Suites, BW Premier Collection

Address: 222 Eden Road, Lancaster, PA 17601 (Formerly Eden Resort and Suites, Best Western Premier Collection)
Phone Number:
Region: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Lancaster
#1 Family Hotel in Lancaster
#1 Business Hotel in Lancaster
#2 Romantic Hotel in Lancaster
Price Range: £90 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Eden Resort and Suites, BW Premier Collection 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
The Eden Resort & Suites is 300 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Centrally located to Amish attractions, outlet shopping and Dutch Wonderland, our Lancaster resort boasts two award-winning restaurants and cocktail lounge. Heated outdoor and indoor pools, fitness center and much more at the Eden Resort! ... more   less 
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Also Known As:
Best Western Premier Eden Hotel Lancaster
Best Western Premier Eden Resort And Suites
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western

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