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Eden Resort and Suites, BW Premier Collection
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Reviews (5,119)
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3,895
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Reviewed 17 February 2014

this hotel actually turned out to be one of the nicer resorts that we have stayed at. For starters, you won't find a nicer hotel anywhere else in Lancaster, PA . It's conveniently located next to the main highway and is within striking distance of many restaurants, attractions and the downtown area. The rooms are clean, spacious and well laid-out, and the customer service is very good as well. The hotel also offers numerous top notch amenities including an outdoor kid's water zone, basketball court, ping pong, billiards and even a putting green. It also has an excellent restaurant inside of it which serves a great breakfast buffet and also offers complementary coffee to all of its guests. The rates are a little pricy specially for larger families. They should offer better rates for PA residents.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Best Western
2  Thank Salvador D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2014

my husband and I take 2 mini getaways each year and we love going to the best western eden resort. the staff is so nice and helpful. we also suggest that if you are staying over to sunday morning to have the Brunch. it is out of this world!!!!! the rooms are clean and comfortable, non smoking , and relaxing all around.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Best Western
2  Thank Lynn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mclossey, General Manager at Eden Resort and Suites, BW Premier Collection, responded to this reviewResponded 27 February 2014

Dear Valued Guest,

Thank you for choosing to stay with us recently at the Best Western Premier Eden Resort and Suites located in the heart of Lancaster County, Pennsylvania. We are delighted to hear you had a special getaway weekend! It truly is our pleasure to create special memories and provide the very best in quality and service.

Your kind compliments are genuinely appreciated by our entire "Eden Resort Team", and thank you sincerely for taking the time to share your premier experience. We are very proud of our award winning "Champagne Sunday Brunch", and the service and culinary efforts orchestrated each and every Sunday by our Eden Resort Food and Beverage Associates.

Thank you most of all for choosing the Eden Resort and for being our guests. I do hope that we will have the opportunity to extend to you a warm "Eden Welcome" in the-not-too-distant future.

Best wishes and safe travels.

Kind Regards,

Mark Clossey, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2014

Very nice place with very relaxing Pool & Hot Tub area as though we were at a resort in the Bahama's. The restaurant quality and food options were very good we did't try the bar or Lounge area, but it looked very relaxing and top quality. The room was very relaxing. The location Is close to the Lancaster outlets and the other Lancaster events.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2014

This place is perfect for all ages. Sometimes we come here just to relax, eat, drink, and sleep. The indoor pool and the outdoor pool are great for our family. The hotel is so close to all the shopping, entertainment and other restaurants. The villas are great for family reunions, they are beautiful . We truly enjoy the atmosphere. Food is delicious, too

  • Stayed: February 2014, travelled with family
    • Value
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Review collected in partnership with Best Western
1  Thank Linda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2014

Needed a place to stay for my daughter's volleyball tournament in Lancaster, PA. Wasn't too thrilled to try a Best Western (not a premier brand association for me), but Trip Advisor had it highly rated so I gave it a try. They changed my mind. Place was terrific. Staff was friendly and helpful, and the property was squeaky-clean. I felt we got great value for the price. Suite was a big advantage - paid for one room, but basically got two (boys slept in the living room). Restaurant was very reasonable for a hotel breakfast.

Negatives - housekeeping was a little pushy (wanted to start cleaning our room at 8:00 a.m. - if you didn't put the sign out, you were getting a knock on the door very early), and the fitness room was marginal (small, outdated equipment).

Overall, I highly recommend.

  • Stayed: January 2014, travelled with family
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1  Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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