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“Eden resort”

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Eden Resort and Suites, BW Premier Collection
Ranked #1 of 39 Hotels in Lancaster
Certificate of Excellence
GreenLeadersBronze level
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Eden resort”
Reviewed 5 July 2014 via mobile

Excellent family resort/hotel. Beautiful rooms and facilities. Friendly staff. Got upgraded to a two story villa. Free turkey hill ice cream was a bonus. Great experience!!!! Anna Laura at the front desk was pleasant and very accommodating. :) :) :) :) :)

Stayed July 2014, travelled with family
Helpful?
1 Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,735 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (811)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Saint James, United States
1 review
Reviewed 5 July 2014

We stayed at this hotel while visiting hershey Park. It was a 35 minute drive to the park from this location. The hotel was beautiful. The pool was awesome and the room was perfect. All around a great place to visit.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mclossey, General Manager at Eden Resort and Suites, BW Premier Collection, responded to this review, 7 July 2014
Dear James R,

Thank you for taking the time to provide us with your feedback regarding your recent stay at the Best Western Premier Eden Resort and Suites. Our central location combined with our ultra clean and comfortable accommodations, an array of full service amenities, and superior customer care makes the Eden Resort a perfect venue for all our guest's visiting the Pennsylvania Dutch Region. We look, forward to providing many more travelers with a memorable overnight experience, and thank you again for your kind endorsement.

Best wishes and safe travels.

Premier Regards,
Mark Clossey, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
1 review
Reviewed 5 July 2014

It was a good location. It was a great value for the trip. Our primary goal was Dutch Wonderland. It had beautiful grounds. The pool area was wonderful for both parents and children Free Turkey Hill Ice Cream!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jennifer C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, PA
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 July 2014

As soon as we arrived at Eden, we were extremely pleased with the overall look of the resort. The grounds are clean, well maintained and manicured nicely. We were pleasantly greeted at the front desk where they had our room available four hours before check in. We stayed in a Double Queen Deluxe room just down the hall from the lobby on the first floor.

Everything they offer is clean and of great quality. From the fitness center, indoor pool, outdoor pool, kids spray ground, playground, to the putting green, pool table, ping pong table, basketball court and more, Eden excels.

The staff is courteous and hard working. You can order poolside drinks and food from both pools. Throughout the day, the staff walks around offering free Popsicles, fudge bars, etc. for the kids.

It says it's a resort and that's exactly how you feel due to the plethora of activities available. The best part about it, it's in Lancaster, which for us, is not a far drive. Furthermore, they offer very reasonable prices.

A special thanks to Justin for taking extra special care of us and making us feel welcomed. It's workers like him that help make Eden the special resort it is.

Griffin also gets a special shout out for working so hard with nothing but smiles and manners for all.

We've stayed at Four Seasons and Mandarin Oriental hotels and although Eden doesn't have their name, it certainly excels in other ways to make it the wonderful, family friendly resort it is.

Room Tip: Depends on what you prefer, we liked Room #110, which faced the fabulously looking grand ballroom. T...
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christopher B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morris County, United States
1 review
Reviewed 4 July 2014

The hotel catered to families which is what we were there for. The outdoor pool and activities kept the kids occupied. The hotel is a relatively short drive to Hershey Park and the Turkey Hill experience. The restaurants were good for bringing kids 11-15. We stayed on the third floor facing the outdoor pool and would recommend staying in that location.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lynn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staten Island, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2014

Enjoy staying at Eden when we go to Dutch and Hersheypark. Great accommodations, extremely clean and staff is very helpful and courteous. My family loves the pool area! Will be back and will continue to recommend.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Patricia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rock Tavern, United States
1 review
Reviewed 4 July 2014

This is our 3rd time staying at the Eden Resort. My family loves it! The staff is exceptionally courteous, the rooms spacious and clean. Our entire stay was wonderful. My young children love the splash zone, as well as both the indoor and outdoor pools, which are easily accessible from anywhere in the hotel. I highly recommend Garfield's restaurant, too. Large portions of really good food, friendly wait staff, and reasonable pricing! This is the only hotel where we will stay when we visit Lancaster again. Well done, Best Western!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Karen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mclossey, General Manager at Eden Resort and Suites, BW Premier Collection, responded to this review, 8 July 2014
Dear Karen K,

Thank you for taking the time to share your comments and personal observations regarding your recent visit to the Best Western Premier Eden Resort and Suites located in the heart of Lancaster County Pennsylvania. We can receive no greater compliment than this is you and your family's third visit to our Resort --thank you for your patronage over the years. We appreciate your decision to stay with us when your travels bring you to our area whether for business or pleasure. I was pleased to hear we exceeded your expectations and offered a distinct style, in addition to providing you with an exceptional value. We look forward to having you and family back again sometime soon.

Best wishes and safe travels.

Premier Regards,
Mark Clossey,GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Eden Resort and Suites, BW Premier Collection

Property: Eden Resort and Suites, BW Premier Collection
Address: 222 Eden Road, Lancaster, PA 17601 (Formerly Eden Resort and Suites, Best Western Premier Collection)
Region: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Lancaster
#1 Business Hotel in Lancaster
#1 Green Hotel in Lancaster
#2 Romantic Hotel in Lancaster
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Eden Resort and Suites, BW Premier Collection 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
The Eden Resort & Suites is 300 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Centrally located to Amish attractions, outlet shopping and Dutch Wonderland, our Lancaster resort boasts two award-winning restaurants and cocktail lounge. Heated outdoor and indoor pools, fitness center and much more at the Eden Resort! ... more   less 
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Also Known As:
Best Western Premier Eden Hotel Lancaster
Best Western Premier Eden Resort And Suites
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western

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