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“Best Place Ever!!!!” 5 of 5 bubbles
Review of Eden Resort & Suites, BW Premier Collection

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Eden Resort & Suites, BW Premier Collection
Ranked #1 of 38 Hotels in Lancaster
Certificate of Excellence
GreenLeadersBronze level
Maspeth, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Best Place Ever!!!!”
5 of 5 bubbles Reviewed 6 July 2014

This hotel is amazing, and clean!!! Best Resort to take you family with kids, so much to do!!!! This was our first time staying there and loved every minute of it!!! Can't wait to come back in August!!!

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Micheal L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review, 7 July 2014
Dear Michael L,

It was our pleasure to welcome you to the Best Western Premier Eden Resort and Suites recently and I'm delighted to hear that you and your family had such an enjoyable stay!

Your kind compliments are genuinely appreciated by our entire Eden Resort Team. We would like to thank you sincerely for taking the time to share your comments and personal observtions. Thank you for your kind endorsement and it truly was our honor to exceed your expectations and create a memorable experience.

I do hope we have the pleasure of welcoming you back again sometime soon. Best wishes and safe travels.

Premier Regards,

Mark Clossey, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

4,434 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (771)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Elmwood Park, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 6 July 2014

The only thing that made me sad about our stay is that we only booked for 2 nights and we wish we stayed longer. We have about a dozen friends who have stayed and raved and it's no wonder - it's incredible. Our two kids, ages 5 and 3, had a BLAST but I think my husband and I had an even better time. All areas of the hotel were immaculately clean and well maintained, the staff was friendly and helpful, and the special touches like free popsicles by the pool and free ice cream were great. They really thought of everything. Poolside food and drink delivery made me feel like we were staying at a beachside resort. I am already planning next summer's vacation. And as a "Marriott" family who rarely stays anywhere other than a Marriott chain, we are definitely switching to "Best Western" people and I will certainly seek out Best Westerns any time we travel in the future.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Victoria D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ny, United States
1 review
5 of 5 bubbles Reviewed 6 July 2014

best western eden in lancaster is a wonderful hotel for families.Their grounds are well kept, rooms are beautiful and staff is excellent. There is no better place to stay. The outdoor pool area is just beauiful. They treat the children every day to ice cream and ices.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Marilyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kew Gardens, New York
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 July 2014

We have been staying at this resort for the last 8 years. They have recently ipgraded and renovated it. It is even more fabulous than before. They have added family suites that are magnificent. You will consider this a FIND! The best place to stay and enjoy when you are visiting Lancaster. And don't miss the Sunday brunch!!

Room Tip: If you are just going with one other person., ask for the room with two TV's!
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank VickieLeeNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 5 July 2014

We just got back from our family vacation and stayed here. Our 4 year old twins are autistic so we have concerns about where we stay. This hotel was the best! Very clean from the pools to the bathrooms and everywhere in between. The staff was extremely helpful and courteous. Great location, was easy to get to dutch wonderland and hersheypark. I would definitely stay here again and recommend it to friends and family. Our boys loved the spray pool. We overlooked the indoor pool and I worried that it would be loud at night, but it was exactly the opposite. The windows must be well insulated. Even the beds and pillows were comfortable. Book here and go!!!

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stacie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review, 7 July 2014
Dear Stacie S,

Thank you for sharing your comments and personal observations regarding your recent visit at the Best Western Premier Eden Resort and Suites. We are honored to have exceeded your expectations, and appreciate your recognition of our ultra clean and well maintained accommodations, and friendly and caring Eden Resort Ambassadors.

We look forward to welcoming you back to Lancaster County Pennsylvania. and thank you for choosing to stay with people who care. Best wishes and safe travels to you and your family--until we meet again.

Premier Regards,
Mark Clossey,GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newtown Square, Pennsylvania
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 5 July 2014

If you want to stay anywhere in or around Lancaster, seriously consider the Eden Resort. I have stayed there as a couple and with our family and we have never been disappointed.

This particular stay (7/1-7/4) we went to both Hershey and Lancaster attractions and weren't far from either. The hotel is ALWAYS clean - I even stopped the housekeeping staff in the hallway and told them myself! I found all staff to be pleasant and responsive. There was a note from the manager asking to let him know if anything was not to our satisfaction so it could be remedied during our stay. Our son loves both the indoor and outdoor pools.

The breakfast buffet is also a great value with lots of selection (and if you book online it's discounted!). There is a wide variety of room types to select from... Interior facing (pool area) exterior, suites, villas... they offer both AARP and AAA discounts and in my opinion are reasonably priced.

Room Tip: We always ask for an upper (3rd) floor suite - so you are away from any noise of banquets/weddings...
See more room tips
  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KarenD0302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chambersburg, United States
2 reviews
5 of 5 bubbles Reviewed 5 July 2014

We have stayed at this hotel many times, and every time, it is sparkling clean. The beds are comfortable. The rates seem to vary a lot, changing your dates can save you if you can be flexible. Also, breakfast is not automatically included; we used AAA rates and because it was a discounted rate, no breakfast. On other trips we have done breakfast, a step up from continental with several hot choices. It is very conveniently located in Lancaster. Easy access to highways and just down the road from most of the touristy places and outlets. Right next to a Sheetz convenience store/gas station open 24 hours--very convenient.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Barbara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eden Resort & Suites, BW Premier Collection

Property: Eden Resort & Suites, BW Premier Collection
Address: 222 Eden Road, Lancaster, PA 17601-4216 (Formerly BEST WESTERN PREMIER Eden Resort & Suites)
Phone Number:
Region: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Lancaster
#1 Green Hotel in Lancaster
#1 Business Hotel in Lancaster
#2 Best Value Hotel in Lancaster
#2 Romantic Hotel in Lancaster
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Eden Resort & Suites, BW Premier Collection 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
The Eden Resort & Suites is 300 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Centrally located to Amish attractions, outlet shopping and Dutch Wonderland, our Lancaster resort boasts two award-winning restaurants and cocktail lounge. Heated outdoor and indoor pools, fitness center and much more at the Eden Resort! ... more   less 
Reservation Options:
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Also Known As:
Best Western Premier Eden Resort And Suites
Best Western Premier Eden Hotel Lancaster
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western

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