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“Great Rates and Wonderful Customer Service” 5 of 5 bubbles
Review of Comfort Suites Amish Country

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Comfort Suites Amish Country
Ranked #14 of 38 Hotels in Lancaster
Certificate of Excellence
Cape May, New Jersey
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Rates and Wonderful Customer Service”
5 of 5 bubbles Reviewed 15 October 2013

I would stay here again.The room we stayed in was clean and comfortable. The 3rd floor is very quiet. The breakfast was perfectly acceptable for complimentary. This is no party hotel. It's a good place to bring your family.The customer service was excellent. Everyone was overly friendly, helpful and polite. I am so glad I found such a wonderful hotel near the outlets.

Room Tip: The third floor is supposed to be the quietest.
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  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Candygirl1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSLancaster, General Manager at Comfort Suites Amish Country, responded to this review, 17 October 2013
Thank you so much for taking the time to tell us about your stay @ Comfort Suites Amish Country. So happy to know you enjoyed our customer service and the value of our rates. We look forward to serving you and your family in the future. John Esbenshade General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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483 reviews from our community

Traveller rating
    304
    137
    28
    7
    7
See reviews for
226
153
10
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
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English first
New Jersey
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 10 October 2013

Great hotel. Close to all attractions. Shopping, food, amish treasures. Hotel very clean, suites spacious and well appointed. Front desk very knowledgeable of area and recommendations of amish shops and restaurants were a big help. Only negative is AC unit in room noisy

Room Tip: All rooms look good
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  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Daisygirl404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 27 September 2013

Great place, fair price, close to everything if you want to do Amish stuff. Yes, pillows are small and real soft. Staff is friendly. Beds are comfortable. Breakfast is fine, eggs dont look great but they have a good selection of carbs. But your minutes to every conceivable restaurant if you want to eat elsewhere. If you can get a room here do it, you won't be sorry.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Chewable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Massapequa Park, NY
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 26 September 2013

I took a group of 16 seniors to Lancaster and we stayed at the Comfort Suites. We couldn't have done any better. The rooms, or should I say suites, were immaculate, comfortable, and had great views. The staff couldn't have been nicer. They answered all of my questions, knew the best ways to get to where we were going, and always had smiles on their faces. The complementary breakfast was great too. You name it, they had it. I HIGHLY recommend this establishment if you are going to the Amish country. They help make our vacation something to remember.

Room Tip: There are no bad rooms
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  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cburdman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne, New Jersey
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 23 September 2013

After making reservations at 3 other places, I received an email offer for a discounted fall rate at Comfort Suites Amish Country. The fact that they were a little more reasonable than the other hotels I reserved, and that they had a free breakfast, I cancelled the other reservations and we stayed here. Am I happy I did that! The staff was exceptional - very friendly and inviting (I called the hotel to get the special rate and the phone rep was more than helpful - when I asked about check in times, she stated it was 4PM - I said we might be coming in a little earlier and asked if that would be a problem - she said 'no, as long as there is a room ready') - we got there about 1PM and housekeeping was just finished up a queen suite and it would be about another 5 minutes (which it was) - and we were able to check in a little earlier - which was nice since we had been on the road for about 3.5 hours. We freshened up and drove over to Kitchen Kettle Village/Amish Country - which was an easy drive about 15 minutes away. Later that night, we drove over to downtown Lancaster, which was about 15 minutes the other direction. So, we realized that the hotel was centrally located from the best of both worlds of Lancaster, PA. Along the way, we passed the other 3 hotels that I had previously made reservations, and we noticed that they were somewhat off the beaten path (and one looked more like a college building then a hotel) Our queen suite was very comfy, although there was no happy medium with the AC - if we turned it to 73*, it got too stuff, but if we turned it to 74* or 75*, it cooled the room off quite a bit, and quickly - so we just left it a little cooler and snuggled up in the comfy beds. One word of advise though - bring your own pillows. Theirs are very small and squishy (although, when we arrived Friday afternoon, there was a delivery of a couple dozen boxes of new pillows - so maybe that will change). Other than that, the bathroom was a nice size, the shower water pressure was awesome, there was a blow-dryer (which I always look for), a small fridge, microwave, coffee pot, and seating area. We were on the 1st floor which was nice for those of us who realize there is 15 minutes left for breakfast (we woke up late on Saturday, about 9AM and breakfast finishes at 9:30 - so we changed and ran down the hall... Breakfast on Saturday was scrambled eggs, sausages, French toast/bagels which you could toast yourself, a dual-waffle iron, cereals, whole fruit, yogurt, hard-boiled eggs, and that was about it. Pretty decent breakfast fixins. coffee and juice also available. Sunday, the same thing, except the sausages were made into gravy to be served over fresh biscuits (yum!). Check-in and -out were quick and easy - and there were always cookies on the counter for your taking (along with coffee in the lobby area)... Overall, we were extremely happy with our choice to stay here and we would definitely stay there again...

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank NJscubaDiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hedgesville, West Virginia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 15 September 2013

We come to Lancaster every fall. We usually stay at Willow Valley, but this was a last minute trip and they were booked. Pleasantly surprised by Comfort Suites. We had a handicapped accessible room, which was very large and had plenty of space.
Indoor pool was small, but empty at 8:30pm on Saturday night, which was nice. Pool has a handicapped lift chair and closes at 9:30.
Breakfast was good. 2 waffle irons with choice of regular or blueberry batter. Eggs and sausage links (no bacon, but sausage was good). Selection of bagels, pastries and cereal. Fresh oranges, bananas, and apples. Yogurt, hardboiled eggs as well as juice, coffee, & tea. The fabric on the chairs in the breakfast area was stained badly. It was fairly busy on a Sunday morning but we had a clean table and staff kept everything stocked nicely.
Beds were comfortable. Pillows were super soft, so if you like a firm pillow, bring your own. Everything seemed to be clean. Nice hot water pressure. Grout in bathroom floor could use a good bleach and scrub-it was discolored in the high traffic areas. My only complaint is that there are sheer curtains that will open and close, but the darker curtains do not move. The sunlight was quite bright for the late afternoon napper in our family.
Off Rt. 30 with some highway noise, but not too bad. Very close to Dutch Wonderland and chain restaurants (Cracker Barrel, Red Robin, lots of others). Short drive to other area attractions. If you have children, be sure to visit Cherry Crest Farms!
Missed the country setting and great indoor pools of Willow Valley, but pricewise for one or two nights, Comfort Suites was great. And Willow Valley does not have a complimentary breakfast. Will return to Comfort Suites again.

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ketchupwiththefrys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredericksburg, Virginia
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 5 September 2013

Excellent service from front desk as soon as arrived. Cookies were ready. Room was spacious and smelled very clean. Probably the cleanest hotel I've ever stayed at. Bed was comfy and hotel was quiet. Breakfast was pretty good. Scrambled eggs, biscuits with sausage gravy, toast, yogurt, juice, pastries, cereal, waffles, coffee and whole fresh fruit. Only thing they need is more toasters. The dining area was filled to capacity and there was only one toaster. Will definitely stay again.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Hawkinsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites Amish Country

Property: Comfort Suites Amish Country
Address: 2343 Lincoln Hwy E, Lancaster, PA 17602-1113
Phone Number:
Region: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Lancaster
#6 Romantic Hotel in Lancaster
#13 Business Hotel in Lancaster
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites Amish Country 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Located just off of route 30 in beautiful Lancaster County. This brand new Choice hotel offers its guests a 100% non smoking property, 76 freshly appointed suites with either 1 King or 2 Queen Beds. Start your morning off right with our Savory Starts Breakfast bar featuring hot items and our waffle bar. Our hotel is centrally located to all there is to do in Lancaster, PA. ... more   less 
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Also Known As:
Comfort Suites Amish Country Hotel Lancaster
Comfort Suites Lancaster
Lancaster Comfort Suites

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