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“Disappointing”

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Lancaster Family Resort
Ranked #37 of 39 Hotels in Lancaster
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500 reviews from our community

Traveller rating
    13
    51
    95
    140
    201
See reviews for
253
93
12
34
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Lancaster
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 30 April 2014

While the location is conveient, it is not worth putting up with the filth. Murky pool, staff was constantly eating and ignoring guests, when we did ask for a few things it was made clear it was inconvient to get them. Staff ate all the front desk cookies. upon check out we were never thanked or asked how our stay was. Breakfast was poor. rooms were in need of repair from lights to ceilings to outdoor railings to dirty carpets.I could go on but you get the point.NASTY

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
1 Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancaster
1 review
2 of 5 bubbles Reviewed 29 April 2014

Excellent customer service and the room was really big. However, it was a bit run down and the elevator was scary.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank LaDonna77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lancaster Family Resort

Property: Lancaster Family Resort
Address: 2250 Lincoln Hwy E, Lancaster, PA 17602-1112 (Formerly Ramada Lancaster)
Region: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 39 Hotels in Lancaster
Price Range (Based on Average Rates): £
Hotel Class:2 star — Lancaster Family Resort 2*
Number of rooms: 122
Reservation Options:
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Also Known As:
Ramada Inn Lancaster Hotel Lancaster
Lancaster Quality Inn
Quality Inn Lancaster

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