This was once a great golf resort hotel that is currently seeing some shabby times. Everywhere there is evidence of glory-gone-by: suites with heated tiles in the bathroom, high ceilings, a decades old phone boasting a direct dial to the pro shop... My room (a huge 5th floor suite) had a wonderful view overlooking the adjacent golf course lake where I watched deer and a loon in the early morning.
Sadly now, maintenance and staffing is an issue. The handicapped lift into the hotel lobby was not working. There is no ramp access. In the main elevator there is a sign asking guests not to push the buttons too many times lest the elevator jam and require a total re-set.
Yes, there are many areas that have seen better days and there are many things that could be improved. Used towels along with a stray lime wedge on the floor in the indoor pool area remained untouched the next day. I had to go online (internet worked fine in my room) to figure out how to program the generic dollar store TV remote that controlled the large CRT TV in my room. Half the lights in my room and the hair dryer did not work. The freezer of my mini-fridge was so frosted over that it was completely unusable.
That all being said, I am not a fussy traveler and so am not bothered by any of the cosmetic or other minor shortcomings. I chose this hotel for the indoor pool and was not disappointed. The indoor pool was large and at the perfect temperature. The outdoor pool is huge and clean- but too cold to use during my visit.
The breakfast was good. The WiFi worked. The bed was clean and very comfortable. The indoor pool was heavenly. For the price, this hotel was just fine by me and I would recommend it to anyone who isn't freaked out by a little wear and tear or minor lack of maintenance.
The only surprise was upon check-in. I was informed that a $20 temporary charge would be added on to my credit card against "damages." The charge would be rescinded after check-out. Hmmmmmm.
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- Also Known As:
- Ramada Inn Lancaster Hotel Lancaster
- Lancaster Quality Inn
- Quality Inn Lancaster