A really lovely hotel with nice enough staff. My sister loves staying here, so I was looking forward to it. However, even though the entire hotel is "non-smoking," our room was rank with the smell of smoke. I didn't want to sit on the chairs or sofa or on the bed, for fear it wasn't clean. It was just an awful after smell of a lot of smoke!
I told the staff, but they couldn't move me - the hotel was full, so that's understandable. I noticed that the door of our room did not have a non-smoking sign on it, as all the others did. I asked the desk if that was the reason and they said, no, the entire hotel is non-smoking.
So, why was this the only room without a sign? (my sister's room across the hall was perfectly fine). Excuse me, but how about not making it look like this room is the exception to the rule!!!!
The staff offered to spray chemicals on the rug right away. Oh yeah, that would have been lovely to breath in while sleeping.
Good things - excellent rate, there is a kitchenette with a mini refrigerator and a small microwave. Free wifi which was easy to access. Hope you have a better experience. Probably worth a try.
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- Also Known As:
- Wingate By Wyndham Lancaster / Pa Dutch Country Hotel Lancaster