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“Looks nice, but otherwise unimpressed”
Review of Cork Factory Hotel

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Cork Factory Hotel
Ranked #17 of 39 Hotels in Lancaster
New Hope, Pennsylvania
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Looks nice, but otherwise unimpressed”
Reviewed 23 May 2014 via mobile

I was super excited to stay here after seeing all of the photos (and the look of the place lives up to them). Unfortunately there were other little things that took away from the stay.

Noise - we could clearly hear the conversations going on in the room above us as well as footsteps. Maybe next time I'd request to be on the top floor.

Room - while it had the lovely ceiling and exposed brick, it reeked of cigarette smoke (which was confusing, because at check-in we had to sign something specifically related to not smoking in the room). The room seemed to have only two temperatures - freezing or sauna. The temp wasn't regulated well, and when the a/c kicked on it sounded like a jet engine every time. Last complaint would be the windows - they lacked a shade or curtain to properly block out light. This had me awake very early in the morning.

Despite what seems like a lot of negative, I might stay here again if the situation called for it; it's not a horrible hotel. Everything was clean and the staff was very friendly. The bed was comfortable. The attached restaurant is wonderful - I was so impressed. Entrees ranged from $15 to $25 for the most part, and I know I've paid more elsewhere for food not nearly so good. Nice craft beer list as well.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank lkern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (143)
Date | Rating
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  • English first
  • French first
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English first
Greenland, New Hampshire
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 April 2014 via mobile

Very nice renovation of an old factory into comfortable modern inn with first-class restaurant connected. We ate in the bar area and found that cosy. Wait staff was attentive. Tasteful mix of factory lore with eye-pleasing antiques and decor. Inn continued display of factory history and theme. Competent, helpful front desk. Quiet room despite the fact that an event was happening in the ballroom near our room.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KKMNH10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Island, New York
Level 6 Contributor
263 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 18 April 2014

My daughter and I were visiting Franklin and Marshall College and stayed here. It was a unique location and we loved the decor of the entire hotel, and our room as well. The front desk was very friendly at check in and check out. Rooms were super clean. My only complaint was the rooms are dark, even with every light on. The restaurant staff was friendly, and the breakfast was fine. This hotel is about a 5-8 min drive to the school.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank havesuitcase153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level 4 Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 15 April 2014

Loved it here. Stayed one Sunday night. Continental breakfast was great. Friendly staff. Clean, gorgeous room (had a king suite). The room is very relaxing and quiet. Great stay! Would definitely stay here again if I was in town.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nyjamiepd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annapolis, Maryland
Level 5 Contributor
71 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 27 March 2014

This historical location has a warm, welcoming lobby, complete with couches & a fireplace that invite you in. Service from everyone was exceptional with the exception of the front desk employee who worked during the day. (She was rude and seemed perpetually irritated to everyone in our business group staying there).

The catered food and meeting service were attentive & friendly, and the food was very good.
Rooms were large and comfortable. Only downside is that you can hear everything in the adjoining rooms.

Overall, a hidden gem in Lancaster!

Room Tip: Request a room with no one on either side.
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JackiB0312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington
Level 6 Contributor
105 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 March 2014

I chose the Cork Factory Hotel because the overflow hotel for my conference seemed a bit "sketchy." By the way, it was way more reasonable in price versus the leading convention hotel downtown...free breakfast, wifi and parking makes it a better deal.

One of the awkward issues with this hotel is that it is a old factory. I believe overtime the hotel should upgrade sound insulation between rooms and between floors. I was awaken early on Saturday morning to loud music from the room above, followed by housekeeping at 8:45am.

Now, if you are planning to work out... do not expect much from the workout room. The equipment could use a tune-up and even an update. Plus, hope there is not an event in the ballroom. Again going back to there is a need to upgrade sound insulation.

Overall...I was thoroughly impressed with the hotel. Enjoyed the continental breakfast. Looking forward to coming back again for a vacation.

Room Tip: Get on the 4th floor if possible.
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Brandon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 6 Contributor
136 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 23 March 2014

I loved my stay at the Cork Factory Hotel. Great staff, great hotel, ok location but the hotel's charm makes up for it. Only down side was the fact that our room was on the first floor and cars were parked right next to our window, which isn't always the most comfortable thing. Try to get a room not on the first floor, and you'll have a great Lancaster experience!

Stayed May 2013, travelled with family
Helpful?
Thank ecatsnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cork Factory Hotel

Property: Cork Factory Hotel
Address: 480 New Holland Ave, Suite 3000, Lancaster, PA 17602-2291
Region: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #17 of 39 Hotels in Lancaster
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Cork Factory Hotel 3*
Number of rooms: 93
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