My wife and our 3 young childen stayed here from 7/27- 7/31. We had an amazing time. The hotel is clean and well kept The staff is very friendly and helpful. Having 3 small children, we needed some extra towels and mattresses. The housekeeping manager, Holli, came to us the first day and said, "What can I get you to make things easier for you" What a great welcome.
Another time our 4 year old was running at the pool and scraped his knee. Two lifeguards Olivia and Taylor came over right away and were very kind and gentle with him. Staff in general were great
The rooms were large and clean and well kept. Our particular housekeeper did an o.k. job with the room, but could have been more attentive in cleaning up.
The resort itself is in a beautiful part of Lancaster, The grounds are beautiful and very well kept. The indoor pools are amazing, The children's pool is clean and our little guys loved every second. They definitely cater to families. The Saturday night we were there they had a bonfire and all the kids at the hotel were able to roast marshmallows and hotdogs.
We'll definitley be back there next year!
- Official Description (provided by the hotel):
- Whether business or pleasure brings you to the heart of Pennsylvania Dutch Country, our friendly service and host of on-site amenities promise a productive yet relaxing stay. The DoubleTree Resort by Hilton is proud to offer a host of amenities including a golf course, indoor and outdoor pools, indoor water playground, two restaurants, state-of-the-art fitness center and much more. From the warm DoubleTree chocolate chip and walnut cookie that greets you at check-in, to the moment we say good-bye, the welcome never ends at Lancaster County's premier hotel, conference center and family resort. ... more less
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- Also Known As:
- Doubletree Resort By Hilton, Lancaster Hotel Lancaster