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“Celebrated a wonderful Thanksgiving!”

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DoubleTree Resort by Hilton Hotel Lancaster
Ranked #8 of 39 Hotels in Lancaster
Certificate of Excellence
New York City, New York
Level 4 Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Celebrated a wonderful Thanksgiving!”
Reviewed 27 November 2011

Spent 3 nights at this hotel in 3 rooms with family members. The ck in was speedy and pleasent, the rooms were clean, large and lovely, the bed and pillows fluffy and inviting. Not to mention the breakfast, plentyfull and delicious. We will be celebrating many more holidays at the Lancaster Doubletree!!

Room Tip: for larger familes they have a 2 bedroom suite with a king bed in one room and queen in an other, su...
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  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank aristoninsurance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (258)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Erie, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 November 2011

This hotel is beautiful! Everyone that I encountered on my stay was wonderful and welcoming. I was nervous booking here with the different reviews about Palm Court but I stayed in a room facing Palm Court. I understand that this is a conference hotel as well and that this spaced is used for weddings and banquets. It is an absolutle beautiful banquet hall so I wasn't too upset about the view not being outside. There was a wedding going on one evening and it was decorated so nicely! My little daughter loved watching the bride come down the stairway and the events that were partaking at this wedding. The nice thing is that the events are done by 10pm! The beds are very comfy and didn't want to get out of bed. The pools were great! The water playground is perfect for any child! Definitely will be staying here again and will probably be visiting the Lancaster area more often.

  • Stayed November 2011, travelled with family
    • Value
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Helpful?
1 Thank Amy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chiang Mai, Thailand
Level 3 Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 November 2011

I spend three days in Lancaster this month. The golf course was still open and only $15 for 9 holes and a cart. The hotel conversion to DoubleTree was great and I was welcome and treated as a Hhonors member.

Room Tip: Rooms that face the palm court can be noisy when conferences are going on.
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  • Stayed November 2011, travelled on business
    • Value
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Helpful?
1 Thank DiscountDuane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westampton, New Jersey
Level 4 Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 November 2011

Nice indoor "playground" pool area...spacious rooms...very nice staff

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Germany0077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 November 2011

Nice hotel, clean, property well kept.

pool area had plenty of towels and chairs although chlorine smell was a bit overwhelming at times.

man at front desk one night was quite rude!

we enjoyed family activities and kids crafts.

Had a sick child and housekeeping was pleasent and prompt in changing bedding.

DO NOT EAT AT BUFFET next door at Willow Tree! It was horrible!!

No warm cookies at check in...kids would have enjoyed them!

  • Stayed August 2011
    • Value
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Helpful?
1 Thank Butterfly0729
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredericton, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 November 2011

We enjoyed our stay. The furnishings,linens and bedding are gorgeous. 2 pools are terrific. We enjoyed our breakfast in the restaurant, overlooking the golf course. Wonderful property.

  • Stayed October 2011, travelled with family
    • Value
    • Location
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Helpful?
1 Thank qtpie56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berwick, Pennsylvania
Level 4 Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 November 2011

After a 14 day stay in this hotel, going home was not as easy as it usually is. The rooms were immaculate, the beds were very comfortable, the staff was invisible when you wanted them to be and very professional when you needed them. The ammenities include an excellent workout facility, pool, kids waterpark-ish pool, hot tub and a world class restaurant (cafe 2400) where everything on the menu was fantasic (see my other reviews). Great location for most attrations, shopping and just getting out. The only down side to the stay was the internet. The hotel uses an internet provider that limits bandwidth, to the point of, if you want to do anything online other than check email and do some LIGHT 'net-surfing, you are out of luck (NO Gaming, about a 20 page limit on CL...) Good thing the bar was open late! :)

Room Tip: If you like to "keep informed of your surroundings" (nosey), get a room that over looks th...
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  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank William L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dory H, Guest Services at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review, 3 December 2011
Thank you so much for your great review of our hotel. Our staff really does their best to make sure each stay for our guests is an enjoyable one, and we truly do appreciate when guests like you are willing to stay with us for an extended period of time. My apologies for the lack of wireless internet use that you experienced. Although we’re very happy to provide free wireless internet to our guests, on occasion technology can be unreliable. However, please know that we are currently working on this, as we have recently signed up for a new wireless internet service. Next time you stay with us, you should experience faster, efficient high-speed service. Also, we’re glad that you were able to utilize our many amenities, and we’re very happy that you enjoyed Café 2400. Thank you for your restaurant review as well! Again, thank you so much for choosing to make our hotel your “home away from home.” We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree Resort by Hilton Hotel Lancaster

Property: DoubleTree Resort by Hilton Hotel Lancaster
Address: 2400 Willow Street Pike, Lancaster, PA 17602-4849 (Formerly Willow Valley Inn & Suites)
Phone Number:
Region: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree Resort by Hilton Hotel Lancaster 3.5*
Number of rooms: 185
Official Description (provided by the hotel):
Whether business or pleasure brings you to the heart of Pennsylvania Dutch Country, our friendly service and host of on-site amenities promise a productive yet relaxing stay. The DoubleTree Resort by Hilton is proud to offer a host of amenities including a golf course, indoor and outdoor pools, indoor water playground, two restaurants, state-of-the-art fitness center and much more. From the warm DoubleTree chocolate chip and walnut cookie that greets you at check-in, to the moment we say good-bye, the welcome never ends at Lancaster County's premier hotel, conference center and family resort. ... more   less 
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Also Known As:
Doubletree Resort By Hilton, Lancaster Hotel Lancaster

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