We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great time!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
DoubleTree Resort by Hilton Hotel Lancaster
Ranked #7 of 39 Hotels in Lancaster
Certificate of Excellence
manalapan, nj, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great time!”
Reviewed 21 July 2014

This hotel has everything you need. Clean rooms, fantastic indoor pools and lots of activities for the kids. We went with our daughters and their children and we were out most of the day visiting the many attractions in the area. It was nice to come back to entertainment for the kids. The service at the restaurant was also great.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Maryann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review, 25 July 2014
I am glad you had a great time, and got to enjoy all that our Resort has to offer! We can't wait for you and your family to return again soon! Emily Hall :: Guest Relations :: Ehall@willowval.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,541 reviews from our community

Traveller rating
    835
    430
    183
    53
    40
See reviews for
929
228
17
220
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (252)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
CAMP SPRINGS, MD, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 July 2014

Employees and service was exceptional. rooms were clean and well furnished. The fitness area was equipped adequately. The pool and splash park areas were very clean and contained sufficient supplies. The common areas, i.e., halls, dining areas, and outside were maintained in an excellent manner. The location enhanced our overall appreciation and enjoyment of our visit.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank James N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review, 21 July 2014
Thank you for sharing your great experience with us! I absolutely love hearing from families who enjoy our resort so much! We work towards giving our guests the best possible experience, and it sounds like we were successful for your family! I hope to see you and your family again soon! Emily Hall :: Guest Relations :: ehall@willowval.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bronx, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 July 2014

We stayed in the king room with a Jacuzzi.Nice, clean, quiet room. Very friendly, knowledgable staff. Great restaurant in the hotel there is no need to travel. The Pool was phenomenal! Highly recommend.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank NatalieVero25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review, 18 July 2014
Thank you for sharing your great experience with us! I am so happy to read you enjoyed your stay, and that our staff was able to help you while you were here! Thank you for staying with us, and be sure to visit again soon! Emily Hall :: Guest Relations :: ehall@willowval.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Catonsville MD, United States
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 July 2014

All the service folks were very nice, but nothing outweighs the fact that there was a sock (not my own) in my bed in the middle of the night. I cannot think of any other possible explanation than the bed linens were not changed between guests, which I find unforgivable. I will not be going back.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
5 Thank Amanda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review, 18 July 2014
Thank you for sharing your experience with us. I am embarrassed to read this experience, and it is certainly not the high standard we set for ourselves! You are correct, that is something that should never happen, and I will be investigating this with our Head of Housekeeping to see what happened, and how we can make sure our rooms are in tip-top shape prior to our guests' arrival. It is experiences like these that we can learn from, and I hope that you will give us another opportunity to show you that your experience was a rare human error, and not the great quality we provide for our guests. I would love to speak with you further about your stay if you could email me at Ehall@willowval.com at your convenience so I can make this situation right for you. Thank you for staying with us. Emily Hall :: ehall@willowval.com :: Guest Relations::
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kinnelon, New Jersey
2 reviews
Reviewed 14 July 2014

I booked this online just by reading reviews on Trip Advisor. We went to Dutch Wonderland and needed a place close by. I was so pleasantly surprised - it was a beautiful hotel. The staff was very friendly, rooms were clean. Went with another family and had adjoining rooms - the kids thought it was great. Restaurant was very good for both breakfast and dinner. Had dinner on the outside patio on a beautiful night and it was great because no one else was out there so the kids were ok to walk around. We didn't have time to use the pool, but it looked great. I would definitely stay at this hotel again. It was a great surprise that it was so nice. Highly recommend it.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Adrianne2128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review, 18 July 2014
I am so happy to read you were pleasantly surprised! We love when we can wow our guests, and I am happy we could do that for you! I hope to see you again soon, and thank you for staying with us! Emily Hall :: Guest Relations :: ehall@willowval.com ::
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jamaica, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 July 2014

We had a wonderful time. The hotel is beautiful and clean and the people working there were friendly and accommodating. My room was lovely with everything I needed. The kids and adult pool was fabulous. The grounds around the hotel were beautiful and clean.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Karren M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review, 18 July 2014
Thank you for taking the time to give us your feedback! I am glad we could provide you with a great getaway! I hope to see you again soon! Emily Hall :: Guest Relations :: Ehall@willowval.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodstown, New Jersey
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 July 2014

My kids- toddler age- Love this place! the water area is great. We also enjoyed room service. We stayed in the suite, and it was very spacious and perfect for our family of 5! We've been 3 times, and we will be going back again.

  • Stayed August 2013, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Jessie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review, 12 July 2014
Thank you for taking the time to share your experience with us! I am glad your children have so much fun at our water playground! Thank you for visiting us every year, and we can't wait for your next trip to Lancaster! Emily Hall :: ehall@willowval.com :: Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lancaster hotels
5.4 mi away
Eden Resort and Suites, BW Premier Collection
4.4 mi away
Country Inn & Suites By Carlson, Lancaster (Amish Country)
5.5 mi away
Fulton Steamboat Inn
Fulton Steamboat Inn
#2 of 39 in Lancaster
4.5 of 5 bubbles 1,861 reviews
Show Prices
Show Prices
Show Prices
4.0 mi away
Lancaster Arts Hotel
Lancaster Arts Hotel
#5 of 39 in Lancaster
4.5 of 5 bubbles 906 reviews
3.9 mi away
Wingate by Wyndham Lancaster / PA Dutch Country
6.4 mi away
Hilton Garden Inn Lancaster
Show Prices
Show Prices
Show Prices

Been to DoubleTree Resort by Hilton Hotel Lancaster? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree Resort by Hilton Hotel Lancaster

Property: DoubleTree Resort by Hilton Hotel Lancaster
Address: 2400 Willow Street Pike, Lancaster, PA 17602-4849 (Formerly Willow Valley Inn & Suites)
Phone Number:
Region: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree Resort by Hilton Hotel Lancaster 3.5*
Number of rooms: 185
Official Description (provided by the hotel):
Whether business or pleasure brings you to the heart of Pennsylvania Dutch Country, our friendly service and host of on-site amenities promise a productive yet relaxing stay. The DoubleTree Resort by Hilton is proud to offer a host of amenities including a golf course, indoor and outdoor pools, indoor water playground, two restaurants, state-of-the-art fitness center and much more. From the warm DoubleTree chocolate chip and walnut cookie that greets you at check-in, to the moment we say good-bye, the welcome never ends at Lancaster County's premier hotel, conference center and family resort. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hotels.com, Priceline, Odigeo, Hilton Hotels Direct, TripOnline SA, Traveltool, S.L.U., Evoline ltd, getaroom.com, Cancelon, HRS and HotelQuickly so you can book your DoubleTree Resort by Hilton Hotel Lancaster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Resort By Hilton, Lancaster Hotel Lancaster

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing