I traveled to Lancaster, PA from NC with a bus tour group of 45 people. I understand the tour company has used this hotel many, many times over the years. Unfortunately, this was the first time one of their tour groups arrived for check-in and the rooms were NOT ready! While the hotel knew our arrival time (after 3PM on Saturday), they had not adequately prepared. Only a handful of the rooms were cleaned and ready upon our arrived. After having traveled by bus all day we were overdue to freshen up before making our reservations for dinner and a stage play at Sight & Sound Theater. Unfortunately, we couldn't because the rooms hadn't been cleaned in time. We were finally able to check-in to our rooms after returning from the stage play around 9:30PM.
Our room was clean and adequate for our overnight stay. The hotel's breakfast was plentiful with multiple hot & cold options. The hotel was situated near shopping outlets and restaurants.More
- Free Wifi
- Free Parking