If you're in the Lancaster area to visit the outlets, you couldn't do better than to say in this wonderful little hotel right on Route 30. It's not elegant but it is very comfortable, well priced, and the service is excellent. I'd stayed there several years ago and had my fingers crossed that this visit would be as pleasant and was pleased that it was even better than I remembered. This reasonably priced hotel just abounds in service with a capital S.
First, the hotel is on Route 30 but is behind another building so you are spared some of the sounds of traffic from this busy highway. Upon driving up to the reception area, you see the porches filled with rockers -- it's welcoming already. When you come in the lobby, you find comfortable seating that is frequently used by the guests so they can enjoy the 24 hour free coffee and juice bar that the hotel provides. (PS ... The hotel offers a modest discount is you show an AARP or AAA card.)
I'd also note that I felt very 'safe' in this hotel late at night. I always evaluate whether I'd feel comfortable reading a book in the lobby if I can't sleep at night (out of deference to waking hubby with a glaring bed lamp) and I'd give this hotel an unqualified high rating for being welcoming to insomniacs. Well staffed, comfortable seating, and coffee/tea/juice makes if a welcome place to pass an hour or so if you can't sleep.
The guest rooms are a bit early American to be considered 'fine decor' but in the heart of Lancaster the simplicity/comfort of the furniture fits right in. Our room was clean, spacious, and the temperature was comfortable.
Now to the service part ... upon checking in I asked a question about a antique outlet some 20 miles from the hotel. The staff had not heard of it nor did they have any brochures. But, as I was asking one staff member about this establishment, another was on the internet looking it up and answering my question about open hours. I was really impressed.
At the other end of our visit, during checkout, just as we'd picked up our bags to go out the door, the fire alarm went off. As we headed out to the parking lot, staff members were going down the hallways, clearing the building and directing guests to the nearest exit. Everything was orderly, the staff knew what to do, and they were doing it. Just incredible.
We didn't have the continental breakfast that is served daily from 7 - 10 AM but I peeked into the breakfast area and saw bagels, doughnuts, apple crumb cake, and cereal. Everything was clean and there was comfortable seating.
Speaking of food ... if you are too exhausted at the end of a shopping day, you can walk across the parking lot and there is a small family style restaurant and bar. Once again -- very clean with good 'comfort' food.
All in all, a wonderfull little well priced place to stay when hitting the outlets.
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- Also Known As:
- Country Inn Of Lancaster Hotel Lancaster
- Country Hotel Lancaster
- Country Inn Lancaster
- Lancaster Country Hotel
- Lancaster Country Inn