The Good - Super clean room. Comfortable bed. Excellent Breakfast Buffet. Super Friendly Cooks/ Wait Staff - the guy who made our omlets was so nice! Lovely off the highway location (Amish Farms right around the corner). Fantastic Value for the money.
The Not-So Good - Front Desk was hit or miss, I called the hotel 2x before going to check on things and the people who answered the phone sounded bored and unenthusiastic. The woman who checked us in did not smile at all. The other 2 times I contacted the front desk, they were friendly, and the woman who checked us out was very sweet.
There was an incident during our stay where very loud young kids were playing with a Superball outside of our room while their parents ate & drank in the lobby (and when I say play, I mean flinging it against the glass exit door, room doors, and walls and laughing hysterically - trust me, it sounded like things were crashing in the hall). I left my room and while I was in the lobby, I observed 2 members of hotel staff that walked down the hall and obviously noticed them and did not say one word to them. I had to call the front desk later (yes this went on for over an hour) to tell them to send someone down the hall to get them to stop.
And lastly, the doors are very loud when you open/close them. This may not seem like a big deal at 9am, but when it's 2am and you're trying to sleep and people next door keep going in and out of their room - it is.
Overall, I would recommend this place and just bring a white noise machine or small fan to try and drown out neighbor noise next time.
- Official Description (provided by the hotel):
- When visiting Pennsylvania Dutch Country and the surrounding area, choose the Courtyard by Marriott, Lancaster, PA, a hotel that offers spacious accommodations and award-winning service for a truly relaxing hotel visit. Located just moments from some of Lancaster, PA's most popular attractions, we offer a newly redesigned, modern lobby and free high-speed WiFi, both within and immediately outside of the hotel. Start your morning with a Starbucks coffee and tasty breakfast at The Bistro, or enjoy a signature cocktail there after work. Our state-of-the-art fitness center is the perfect place to lift weights or go for a run after a busy day in Lancaster, PA, and we're pleased to offer a heated indoor pool and spa, too. Corporate travelers will appreciate our hotel's close proximity to local businesses, including Lancaster General Hospital, RR Donnelley, Alcoa, and Armstrong. We're also convenient to Franklin & Marshall College, as well as great outlet shopping at the Tanger Outlets. We're the perfect choice if you're looking for a great hotel near Lancaster, PA. ... more less
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- Also Known As:
- Courtyard By Marriott Lancaster Hotel Lancaster
- Lancaster Courtyard
- Lancaster Marriott