We stayed a week during an event at the hotel and expo center. We were very disappointed in the lack of quality and poor accommodations. Our room had old and dirty carpet, the sink and tub were cracked in many places, the a/c vent was full of dust, tv is a tube not flat screen with very limited channels. The toilet overflowed(it was fixed promptly) then there was no hot water then our toilet started leaking at the base and we had to use towels to keep the floor dry for 2 days. There also was a major water leak on 2 floors that required relocation of guests to another hotel.
There is a major lack of handicap accessibility to rooms,etc. there is a dumb waiter for wheelchairs but it was too small for our average sized scooter. The elevator barely accommodated the scooter as well. The front lobby handicap ramp is diffuse to navigate with a scooter.
The adjacent expo center is within walking distance but not completely covered should there be inclement weather.
The front desk staff and gentleman that fixed the toilet were very courteous and friendly.
Will not stay here again when in the area.
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- Also Known As:
- Lancaster Host Hotel Lancaster
- Lancaster Host Resort