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“Nice hotel, close to everything”

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Sheraton Bucks County Hotel
Ranked #2 of 6 Hotels in Langhorne
Reviewed 21 July 2014

My son and I recently stayed at the Sheraton in Langhorne. The hotel lobby was decorated in a grand manner, and the staff was very friendly. Our room was nice, clean, and comfortable. The hotel boasts the incredible Sheraton 24 hour fitness center, and the pool and whirlpool were remarkable. The location is extraordinary. You could walk to so many things, including Sesame Place, but the hotel does offer a shuttle to take customers to the park. Parking in the front of the hotel fills up very quickly. There is parking under the hotel in the back and there is a big back lot. Even with the back entrance, this does require a little bit of walking, but nothing overwhelming. The elevators are quite slow. The only downfall to this wonderful hotel. But not one that would deter a future stay. I look forward to staying here again in the near future!

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
2  Thank jans436
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ugur Y, Front Office Manager at Sheraton Bucks County Hotel, responded to this reviewResponded 22 July 2014

Dear Jan S.,

Thank you very much for taking the time to write this review! We are so happy that you found the rooms were nice and comfortable and that the pool and fitness center exceeded your expectations. We are also happy that you found our shuttle convenient and took advantage of sesame place. We are sorry to hear that the elevators were slow and are confident that they will be fixed after our renovations in November. Again, thank you for the valuable feedback, and we look forward to seeing you soon.

Sincerely,

Ugur Yeni
Front Office Manager

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236 - 242 of 703 reviews

Reviewed 20 July 2014

Pros: Location, location, location! It's so close to Sesame Place, we could see the park from our window.

There is transportation from hotel to Sesame Place.

The staff is fantastic. They were all very friendly, very accomodating.

Cons: The carpet in the room was stained and gross. It was a 2 star room.

The furniture was old and in need of refinishing.

The pool smelled bad and was cloudy. I saw some test kits for water quality on the table so I'm assuming they used them but it did not smell that way. And we were there first thing in the morning.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank monsterm00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ugur Y, Front Office Manager at Sheraton Bucks County Hotel, responded to this reviewResponded 24 July 2014

Dear krkstur,

I would like to thank you for taking time to provide us with your feedback regarding your recent stay. I see that there were pros and cons during your stay. We appreciate you enjoying all the pros. From our staff to the shuttle to the location of the hotel. We see that you enjoyed our amenities while you were here. As for the cons, I can only say that all rooms will be receiving a refreshment in the Fall season and we will be remedying all these issues. We appreciate you bringing these issues to our attention. Thank you for choosing The Bucks County Sheraton for your travel needs and we hope to see you in the future.

Ugur Yeni
Front Office Manager

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Reviewed 17 July 2014 via mobile

Came here for the first time for 2 days and really enjoyed my visit. So convenient to sesame place, especially using the shuttle. GOZDE was so helpful to me on the phone and when I came in person. She was very helpful and accommodating. She made us feel so welcomed! I recommend Gozde and this hotel highly.

Stayed: July 2014
Thank Jean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ugur Y, Front Office Manager at Sheraton Bucks County Hotel, responded to this reviewResponded 18 July 2014

Dear Jean M.,

Thank you so much for taking the time to write this review! We greatly appreciate your feedback, and will pass along your comments to the rest of the team. We hope to see you again soon.

Sincerely,

Ugur Yeni
Front Office Manager

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Reviewed 16 July 2014 via mobile

We travel to sesame place every few years and stay at sheraton only, because it is convenient to all shops and food. Our last stay was a few years ago, we only weren't happy with the pool, but this time was very nice and clean. We stayed on July 4th weekend for two night, the rooms are clean and air conditioned. We were very happy with our stay, if we will return we will only stay at sheraton.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
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Thank VIOLA1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ugur Y, Front Office Manager at Sheraton Bucks County Hotel, responded to this reviewResponded 18 July 2014

Dear Viola1983,

Thank you for taking the time to review our hotel. Clearly you are an experienced traveler, and we greatly appreciate your feedback. We are glad that you found our pool had improved and was up to your expectations and that the hotel was centrally located. We hope that you will continue to stay with us at The Sheraton Bucks County.

Sincerely,

Ugur Yeni
Front Office Manager

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Reviewed 16 July 2014

Sheraton Bucks County is a nice hotel, clean, centrally located for restaurants and shopping. The restaurant is really good. Pool and hot tub on site. Cookies at 4:00. Rooms are standard size but the bathrooms are very tiny so you have to contort yourself to open or close the door. Carpet a bit worn but the hotel is pretty good. The front desk is really helpful and tries hard (but they are not fluent in mass transit).
The thing that really tainted our experience is that Sesame Place children's park is directly across the street so the hotel draws a huge under 6 crowd. We were traveling with a high school lacrosse team but we were put into a room surrounded by children and parents who had no appreciation that people might be sleeping at 7 am. Not sure why we couldn't have segregated rooms away from this crowd but it definitely disrupted our stay. Kids were running up and down the hall screaming in the early morning and the restaurant and lobby were akin to a jungle gym with kids on the floor and climbing around. We have kids and love them but this is just too many in one hotel.

Room Tip: Sesame Place is a water park so if you are traveling in the summer beware and at least ask for a roo...
  • Stayed: July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank BranchOffice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ugur Y, Front Office Manager at Sheraton Bucks County Hotel, responded to this reviewResponded 18 July 2014

Dear BranchOffice,

Thank you for taking the time to provide us feedback on your stay. We are so happy to hear you found our Front Desk staff helpful, and will pass along your comment about being more familiar with mass transit. We are sorry to hear that your stay was disrupted by our younger guests, and we will take this into account when choosing rooms for future groups. Also, we are going through renovations in November that will address the problem you expressed with the size of our bathrooms, and we hope that you return to see the final product! If you have any further concerns, we invite you to contact us directly at ugur.yeni@sheratonbuckscounty.net.

Sincerely,

Ugur Yeni
Front Office Manager

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Reviewed 12 July 2014 via mobile

We stay here every time we visit sesame place and we are always impressed. The staff is very friendly, the hotel is nice, and we love the hotel restaurant. The food is great. And it is conveniently right across the street from sesame place with great, free shuttle service.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank sesamepal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ugur Y, Front Office Manager at Sheraton Bucks County Hotel, responded to this reviewResponded 13 July 2014

Dear sesamepal,

Thank you so much for your great review of the Sheraton. Clearly you are a seasoned traveller so we appreciate you taking the time to write this review. I will of course share all your comments with the entire team. I look forward to being your host again in the near future.

Best regards,
Ugur Yeni
Front Office Manager

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Reviewed 10 July 2014

We had a better than expected stay at this Sheraton. I called the Starwoods toll free number to book a hotel in Princeton. Everything was booked but the customer service representative was amazingly helpful. He asked if he could search nearby hotels, and then he proceeded to find this one and give me a great rate using cash and points. I received an email from the Manager of the hotel one week before our stay saying that he noticed we were only 2 people in the room, would we prefer a King bed and were we coming for any particular celebration. I wrote back that we were coming to a rowing regatta. He switched us to a King bed on the club floor. The room was clean and everything was working well, the hotel was quiet and the club room had lots of healthy food choices. The front desk was extremely helpful. We had to cut our trip short by a day and there was no penalty. We would stay there again and now we know how to get to Sesame Street!

  • Stayed: May 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank LEllen12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ugur Y, Manager at Sheraton Bucks County Hotel, responded to this reviewResponded 12 July 2014

Dear Guest,

We appreciate you taking the time to review your stay with us! It is always a delight to see that you enjoyed the overly friendly level of service that our loyal SPG members are so fond of, and we will be sure to share your kind words with our staff as positive reinforcement of their efforts. We hope to see you again soon!

Safe Travels,
Ugur Yeni
Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Bucks County Hotel

Address: 400 Oxford Valley Road, Langhorne, PA 19047
Phone Number:
Region: United States > Pennsylvania > Bucks County > Langhorne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Langhorne
Price Range: £92 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Bucks County Hotel 3.5*
Number of rooms: 186
Official Description (provided by the hotel):
In the foothills of Bucks County, mere miles from Philadelphia, Sheraton Bucks County Hotel balances the feeling of a romantic, inn-like setting with the surroundings of a vibrant location. Conveniently located across the street from Sesame Place. ... more   less 
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Also Known As:
Sheraton Langhorne
Langhorne Sheraton
Sheraton Bucks County Hotel Langhorne, PA

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