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“Very pleasant experience”

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Sheraton Bucks County Hotel
Ranked #2 of 6 Hotels in Langhorne
Certificate of Excellence
Rye, NY
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Very pleasant experience”
4 of 5 bubbles Reviewed 24 August 2007

My wife, 2 year old daughter and I stayed for one night 8/15 in between 2 days at Sesame Place. Overall, our experience was a pleasant one. I walked to the hotel from the park with my daughter, it is that close. The room was ready on time. The staff was incredibly courteous and helpful in every way. The beds were super comfortable. The gym was more than adequate for a hotel. The $203 we paid was more than I would have liked for what was really just a place to crash after a long day at the park, but we booked the day before and didn’t have many options.

We would recommend this hotel to others and would stay again ourselves.

  • Liked — location
  • Disliked — air conditioner leaked water
  • Stayed August 2007, travelled with family
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CptElbow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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674 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (112)
Date | Rating
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  • Korean first
  • Portuguese first
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  • Any
English first
washington, dc
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 15 August 2007

I have never written a review before but I had to comment. This was the worst hotel experience I have ever had. Our room was not ready and we had to wait for over an hour, even though we arrived past check in time. The manager argued with me, even though it was the hotels fault. First day our room did not get cleaned until 6 pm. 2nd day they though we had checked out had threw our stuff in the trash!
The employees are horrible, not helpful, and rude to the guests. I called the general manager and he never called me back. I had to hunt him down. He offered to return my points but has not done so.
The suites are over the pool and it is sooo loud. They do not close the pool down at 10 even though they say they do and it opens up at 6 am.
They charge for cribs and fridges.
Only good part was the location, and the bus to Sesame place is a nice feature. We had no problems with that, it ran as scheduled.

  • Stayed August 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mns315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CT
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 27 July 2007

The Sheraton Buck's County is across the street from the Sesame Place Amusement Park. We could literally see most of the park from our hotel room window. The room was clean, no complaints. I had booked a room at the Marriott down the street, but cancelled it when I found this room at $20 cheaper (and I usually like Sheraton hotels). If our stay had been during the week, this rate would also have included continental breakfast.
The staff here were all very friendly, pleasant and helpful. The complimentary shuttle to the park was convenient and both drivers we dealt with were very nice. The room service prices are ridiculous (even more than the usual inflated room service prices). My husband went down to the restaurant & got a few snacks to go - it was alot cheaper that way. I had the cheese quesadilla & it was really not very good. There are so many restaurants in the area, dont bother eating at the hotel. Otherwise we had a great stay!

  • Liked — Convenience to Sesame Place, friendly staff, clean hotel room
  • Disliked — We did hear EVERYTHING in the room next door; luckily the noisy kids went to sleep early!
  • Stayed July 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank klf113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Bucks County Hotel

Property: Sheraton Bucks County Hotel
Address: 400 Oxford Valley Road, Langhorne, PA 19047
Phone Number:
Region: United States > Pennsylvania > Bucks County > Langhorne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Langhorne
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Sheraton Bucks County Hotel 3.5*
Number of rooms: 186
Official Description (provided by the hotel):
In the foothills of Bucks County, mere miles from Philadelphia, Sheraton Bucks County Hotel balances the feeling of a romantic, inn-like setting with the surroundings of a vibrant location. Conveniently located across the street from Sesame Place. ... more   less 
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Also Known As:
Sheraton Langhorne
Langhorne Sheraton
Sheraton Bucks County Hotel Langhorne, PA

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