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Country Inn & Suites by Radisson, Lehighton (Jim Thorpe), PA
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Reviews (540)
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279
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All reviewsjim thorpeu turnpa turnpikeyogurtpenn's peakroom was cleanhot itemsfree breakfastnice indoor poolwould stay againvery nice staybathroom sinkski tripthe staff was friendly and helpfulcheck in was easyenjoyed our staysitting area
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444 - 449 of 540 reviews
Reviewed 6 August 2014

we stood at the country innsuites, the family went for a wedding and we had like 15 rooms, all were very clean. the staff was very friendly, They have a breakfast that was nice and alot to offer, staff always asking if we needed anything. we used the swimming pool and the execerise room, both rooms were clean. For breakfast we all met down in the lobby and were all sitting together eating. would recomand this place to people, they were very pleasant and kept pretty much all of us together

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
Thank Denise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoseAnnLesher, Manager at Country Inn & Suites by Radisson, Lehighton (Jim Thorpe), PA, responded to this reviewResponded 13 August 2014

Thank you so much for your compliments, rating and review of our high housekeeping and
hospitality standards.
I am so glad to hear that you enjoyed your stay!
It means a lot to us that you've allowed us to be such an important part of your special day and
celebrations! We are thrilled to find out that we were able to make this occasion more enjoyable
and convenient. We hope to see you again, soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

Checked in late on a Friday, we all were so tired from the 2 1/2 hour drive, got situated and just wanted to go to sleep, well we couldn't the room next to us had 2 dogs who barked all night. The next day had to get up early for wedding, was gone most of the day. We came back to hotel around midnight and went to sleep. Around 1:15 AM we were awoken by screaming and yelling the same people with the dogs were having a terrible fight went on for awhile. Worst 324$ I ever spent on a hotel, told girl at check out about what happened, didn't even care. Terrible, I am club member I stay there whenever visiting, no longer will I stay here I'll go right down road to the Hampton

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank lili856
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoseAnnLesher, General Manager at Country Inn & Suites by Radisson, Lehighton (Jim Thorpe), PA, responded to this reviewResponded 6 August 2014

Thank you for taking the time out of your busy schedule to review our property.
I sincerely apologize for the very unfortunate incident you experienced at our Hotel.
Your review is important to us as it helps us to identify problems and take corrective measures.
My sincerest apologies for the inconvenience during your stay in our hotel. We sincerely appreciate your time and effort to write us a very insightful review. We sincerely hope that we may be given a chance to change your perception of our hotel in the future.
Thank you very much for your business.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014 via mobile

This hotel was beautiful and clean and so are the rooms. The free breakfast included bacon and scrambled eggs. It was wonderful. there is a hot tub and pool. The staff are friendly. There is coffee available at all times near lobby and in room.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank bikernurse29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoseAnnLesher, Guest Relations Manager at Country Inn & Suites by Radisson, Lehighton (Jim Thorpe), PA, responded to this reviewResponded 4 August 2014

We appreciate you giving your feedback about your experience.
It is so nice to hear such a wonderful review about our Hotel. It is our goal to provide the best lodging experience to our valued guests. Please advise us of your trip and we will be more than happy to ensure you receive the highest level of service.
Thank you for your business, we look forward to your next stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2014

Breakfast - ok...perhaps offer more hot options. Room was clean. Poor wifi signal throughout hotel and public computer located in the breakfast room(??) didn't connect either. Wasn't sure if I was walking into a hotel or a daycare since the representative at the front desk(no name tag or uniform, but I'm assuming she still worked there) was holding a baby behind the counter, and had a look on her face like she didn't want to be bothered when I had a question. I travel quite frequently for work and have never seen this before. Every time I exited and entered the building there was the baby behind the counter. (Doesn't give the best impression when a customer service agent is answering the phone and checking in guests also while tending to a child)

Positives - Housekeeping staff was great and very friendly. Enjoyed the cookies at the front desk. Nice appetizers during the evening. The most positive review would be of Lyndsey (She did have a name tag that I took note of) She ALWAYS had a pleasant smile on her face and was very helpful with directions and recommendations for the area. You could tell she was very knowledgeable and customer service oriented and that makes all the difference in the world when traveling! Thank you Lyndsey!

  • Stayed: July 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank S J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoseAnnLesher, Guest Relations Manager at Country Inn & Suites by Radisson, Lehighton (Jim Thorpe), PA, responded to this reviewResponded 4 August 2014

Thank you for taking the time out of your busy schedule to review our property. We appreciate you giving your feedback about your experience. Your feedback is indeed of great importance to us. It is our goal to provide the best lodging experience to our valued guests. We are committed to delivering the the highest level of service to our guests, your feedback will help us correct and improve our services to better achieve our primary goal. Thank you for giving us the insight into how we can better serve our guests in the future.
Your comments will be shared with our staff, thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

very nice, very clean, comfortable bed. soft pillows...too soft for me, but great for my wife. clean pool and spa , pretty good wi-fi signal business center is a pc that had some issues the morning i wanted to use it. breakfast not very good. some good diners nearby coffee not very good if your a java hound

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
Thank Jeff R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoseAnnLesher, Guest Relations Manager at Country Inn & Suites by Radisson, Lehighton (Jim Thorpe), PA, responded to this reviewResponded 4 August 2014

We appreciate you giving your feedback about your experience. Thank you for sharing the details about your recent visit. It is our goal to provide the best lodging experience to our valued guests.
We are committed to delivering the the highest level of service to our guests, your feedback will help us correct and improve our services to better achieve our primary goal. We hope that you will be more satisfied on your next stay should you decide to stay with us again in the future.
We look forward to serving you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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