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“Huge Improvment”

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The Inn at Leola Village
Ranked #1 of 1 Hotels in Leola
Certificate of Excellence
Lancaster, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Huge Improvment”
5 of 5 bubbles Reviewed 19 November 2013

My husband and I have stayed The Inn at Leola Viiage a few times in the past but this way by far thee best experience we have ever had. We have always felt in the past that as good as the overall service was, we could tell the focus on service in the restaurant was more apparent than on the hotel side. Well let me just say that either the ownership or management must have decided to do something about the hotel side of things! From the reservation process at the beginning to the checkout process at the end we were treated like royalty. I have never stayed at a hotel where the staff not only escorts you to the room, they ask if the room is a good fit for you after showing you the room. This trip we weren't celebrating anything special, we just wanted a relaxing weekend away and we got way more than we bargained for. I just want to thank the Inn at Leola Village for putting so much focus on your guests. Thank you Larissa for helping me pick out a beautiful room over the phone. Thank you Tim for mapping out a shortcut to the show we needed to get to, and finally thank you to Mr. Gochenauer and your whole staff for making us feel like a king and queen for 2 days. We can't wait to return in the spring!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank Kay Kay l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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551 reviews from our community

Traveller rating
    353
    108
    51
    24
    15
See reviews for
82
325
11
40
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (155)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Spanish Fort, Alabama
Level Contributor
385 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 bubbles Reviewed 13 November 2013

Stayed here one night earlier this month while visiting Lancaster County. We stayed in a "coach" class room and were not disappointed. It was beautifully decorated and extremely comfortable. From check in to check out we felt pampered. The breakfast was delicious with several choices of pastries, fruit, and two "hot" items (an egg strata and a french toast strata). Only drawback, the restaurant on-site was closed due to a rehearsal dinner (and we did not really want to eat dinner at the bar), so we had to go find a meal somewhere else in town--and there are not many choices nearby. Overall a great visit!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Pam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Avon Lake, Ohio
Level Contributor
99 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 2 November 2013

First class from the time we got there until the time we left. Very nice room and exceptional staff.
If your ever in this area of PA, check it out. Even the dinner in the hotel restaurant was very good. Try the mussels with the gorgonzola cheese/wine sauce for an appetizer.

  • Stayed October 2013, travelled on business
    • Value
    • Location
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    • Service
Helpful?
Thank jamesereynolds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wescosville, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 October 2013

Magical, a fairytale, amazing. These are some words I would use to describe the Inn at Leola Village. If you are looking for a venue that is unique, special, and one-of-a-kind, you have found it here. The service is impeccable, professional, and unlike any other you will find. The wedding coordinators, no matter who you are working with, are equally professional and outstanding. There is no other place like the Inn at Leola Village anywhere else - this will truly be an experience of a lifetime. Every single person at my wedding came to me or my husband at some point in the night telling us how this was THE BEST wedding they have ever attended! And I must agree - our wedding was awesome!!!

We worked with Kaci for the majority of our time (mind you, we had been working with her for roughly two years) and she is truly a miracle worker. I wanted things that I thought could never happen, such as unique decor, a trick-or-treat bar, a sparkler exit, the list goes on! Every single thing was able to happen and everything was perfect. I have never seen a more professional staff that was consistent through our rehearsal dinner, destination's spa for our hair and makeup, our ceremony and reception. Every aspect of this venue is superior - you will NOT find better.

In addition, the rooms are immaculate, charming and rustic. Everything you would expect at a 4 diamond resort. We stayed in the Lancaster house Bridal Suite - your mouths will drop once you walk down the hallway (that's in your room!) and see the beautiful french-style doors leading up to the hot tub, and the large open-air rainshower... aside your 4-posted king bed, of course! Very clean, gorgeous European decor, and a spectacular fireplace. I love bragging about my stay here!

Take my review seriously - I am really one of the most obsessive compulsive brides out there!!! I am extremely picky and would recommend The Inn at Leola Village to anyone who wants a memorable, remarkable wedding. Places like this only exist in your dreams. Make it a reality!!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Diana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ballina, Australia
Level Contributor
80 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 17 October 2013

We stayed at this Hotel as part of a Trafalgar Tour Package so unable to establish the type of room we were in. However, the Hotel was designated as Superior First Class by the Tour Company.

The furnishings, bed, pillows, were of a high standard. The bathroom was unbelievable with a large Jacuzzi tub and a very long dual vanity unit.

The buffet breakfast was of a reasonable quality. Free wi-fi was available in our room

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JagBallina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indiana, Pennsylvania
1 review
5 of 5 bubbles Reviewed 13 October 2013

From the time we stepped in to the lobby of the Leola Inn we were treated with nothing but kindness. Staff is wonderful, food is amazing, room was magnificent with a Jacuzzi tub and warm cozy robe! Staff is knowledgeable of food and eating was a tantalizing to the tongue experience while being entertained. LOVED the whole experience! Will visit again and again!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shellharbour, Australia
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 13 October 2013

We stayed 1 night here as part of a coach tour and our accommodation in room 801 was quaint but excellent with 3 rooms, lounge room, bed room and a bathroom in between (although the toilet didn't have a separate door. Wi-fi was available in the unit as was 2 Tv's and coffee making facilities and milk was available at reception. The bed was a queen size and very comfortable, breakfast was a little disappointing but adequate. We even had a little porch with 2 rocking chairs on it to watch the passing parade in the morning.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank wilko87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Inn at Leola Village

Property: The Inn at Leola Village
Address: 38 Deborah Dr, Leola, PA 17540-2226
Region: United States > Pennsylvania > Lancaster County > Leola
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Leola
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Inn at Leola Village 4*
Number of rooms: 62
Official Description (provided by the hotel):
Welcome to The Inn at Leola Village...Whether your visit to Lancaster County is for business travel, a leisurely weekend, a group outing or a romantic escape, you're going to love staying with us. We offer the perfect blend of historic charm and modern comforts, including complimentary WIFI and a 24/7 business center. Stay and enjoy a delicious made to order breakfast, served daily in our on site restaurant. Plus with our first class services, two on-site restaurants and full service spa and salon no one else offers more. So do business, relax or explore Pennsylvania's Dutch Country and make your at home at the Inn at Leola Village. Perfect Lancaster Location: Explore Pennsylvania Dutch Country, Lancaster County's Amish quilt shops, horse-and-buggy rides, Sight & Sound Theater, premium outlet shopping, world class antique shops and plenty of museums are just minutes from our door. If you're here on business; we are close to Greenfield Corporate Center, Case New Holland, Eurofins / Lancaster Laboratories, Bosch, Mannheim Auto and numerous other corporations. Plus we offer a free local corporate shuttle! Come enjoy Lancaster's only AAA rated 4 Diamond Historic Hotel! ... more   less 
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Also Known As:
The Inn At Leola Village, Lancaster Hotel Leola
Hotel Leola Village
Village Hotel Leola
The Inn At Leola Village PA - Lancaster County

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