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“Smelly”

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Ramada Levittown Bucks County
Ranked #1 of 2 Hotels in Levittown
GreenLeadersSilver level
Indiana
1 review
“Smelly”
Reviewed 22 October 2013

This hotel is in a very industrial part of town and therefore was a little scarry pulling into with my teenage daughter. There was a private party going on in the bar with a large overflow crowd in the parking lot. We were a little worried so we moved our car to the side entrance closer to our room.
Our room was extremely foul smelling. We had to open the window to air it out - now we were on the first floor, and we were already not happy with the area, worried about the party that was in the hotel and now we had to have our window open with no screen or anything. I started calling other hotels and if ANYONE had a room available, we would have picked up and left. Hotel definitely needs updating and rooms need not to smell.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Annmarie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chrisavi, General Manager at Ramada Levittown Bucks County, responded to this review, 24 October 2013
Hello Annmarie E,

Hello I would like to apologize for the inconvenience you had during your stay. It is not in our nature of the hotel manager to allow such circumstances to take place since it never occurs. Many times things like this go unnoticed but thanks to your review we are able to find the solution to the problem.

I do agree that the location of the hotel may look imperfect but I must simplify that there are security systems in place such as CCTV cameras, and an unarmed personal watchmen who reports any doubtful behavior to the manager's office immediately.

We are really apologizing for room that smells foul. As a manager I will alert our house keeping staff to notice strong scent in foul rooms and if they feel it is unbearable they will open up a window. It is surprising to find some type of remark and comment like this as it is the first time I heard of this situation.

We hope to see you again at the hotel as we are improving our service and quality of room’s every day. Please excuse us this time as we were lacking in attention and I promise we will take better care of our rooms here on now. Thank you again for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (18)
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English first
Baltimore
1 review
Reviewed 4 September 2013

This was our third and last stay here, previously it had been worth another visit, this time our room was dirty, service lacking and there was a huge party in the adjoining room which kept us up until 3:00 (with two toddlers) even after three calls to the front desk. Also the room smelled VERY strong of mold and all they did was have someone come spray air freshener one time. Our whole family left the hotel with colds.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank TheRealWord2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Levittown Bucks County

Property: Ramada Levittown Bucks County
Address: 6201 Bristol Pike, Levittown, PA 19057-4911
Phone Number:
Region: United States > Pennsylvania > Bucks County > Levittown
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Levittown
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ramada Levittown Bucks County 3*
Number of rooms: 120
Official Description (provided by the hotel):
Visiting the Philadelphia area or Sesame Place? Stay comfortably at the Ramada Philadelphia Levittown. Just 5 Miles from Sesame Place, PA and in the heart of Philadelphia Bucks County, enjoy a great guest experience near all the best things to do in the Philadelphia area! ... more   less 
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Also Known As:
Ramada Inn Of Levittown Hotel Levittown
Ramada Inn Levittown
Levittown Ramada
Ramada Levittown

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