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“Run down facilities”
2 of 5 bubbles Review of Ramada Ligonier

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Ramada Ligonier
Ranked #1 of 1 Hotels in Ligonier
Mountville
1 review
“Run down facilities”
Reviewed 19 June 2013

Hotel needs a lot of work. Second floor smelled like skunk. Water stains on ceiling. Wallpaper over obvious plaster issues. Back door security broken, open all night. Breakfast mediocre. Old decor. Very small "queen" bed. Nightstand wood top peeling off. Housekeeping knocking on door at 9am on day of checkout. People screaming in hall in middle of night.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Dolores W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea C, Manager at Ramada Ligonier, responded to this review, 24 June 2013
Dear Dolores W,

I am so sorry to hear that you did not enjoy your stay here in Ligonier. We rarely have any guest complaints and there are so many items that you've listed that I am not sure where to start, except by apologizing. Our facility, although an older building, is constantly being updated and refurbished for our guests These items include all brand new carpeting, bedding, mattresses, wall covering, lighting, newly renovated restaurant, and a as of April a brand new elevator as well. Our amenities are constantly being upgraded for our guests enjoyment such as free wifi, hot breakfast, new coffee makers and flat screen TV's in all of our guest rooms. I do apologize for the disruption by any other guests and by our housekeeping staff the morning of your departure. I will definitely address that with our head housekeeper. If you have any further concerns, please feel free to contact us directly at the hotel to discuss.
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609 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Cincinnati
1 review
Reviewed 11 June 2013

It was ok at first. Nice quiet. But we left our computer cord, called them, and they never called back, to return it. So hence the bad review. They never even called back to say they didn't find it.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Mitchell E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea C, Manager at Ramada Ligonier, responded to this review, 17 June 2013
Dear Mitchell E,

I apologize for the confusion with your lost computer cord. Upon receiving the initial call, we searched for the item, found it, and called and left a message to the phone number that was left by the caller to make arrangements for either shipping or pick up as requested. After receiving this review, we contacted the same number again and were then given instructions to ship the cord. I apologize that there was a miscommunication. We found the item on the same day it was reported missing and phoned back immediately, Your cord has been shipped out as instructed by the 2nd member of your party.
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Washington
1 review
Reviewed 10 June 2013

Overall, the room and experience went well. Some of the food we had in the dining room could have been better. The steak could have been better and the cole slaw didn't taste good. It was mostly white like they used the core. It should have had more green and carrots. I didn't eat but only two or three bites.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea C, Manager at Ramada Ligonier, responded to this review, 20 June 2013
Dear Susan H,

Thank you for your recent review. I am glad to hear that your lodging and overall experience was a positive one. I am sorry to hear that you did not care for our coleslaw. We do make our coleslaw in-house and therefore I shared your comments with our kitchen staff and executive chef. We offer many wonderful selections in the Bistro and all chef prepared entrees. We will also always happily replace a meal or food item if a guest does not care for their selection. We typically have wonderful comments regarding our food and our restaurant and I do apologize that you were not satisfied with your meal here. Thank you for your feedback.
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Additional Information about Ramada Ligonier

Property: Ramada Ligonier
Address: 216 West Loyalhanna St., Ligonier, PA 15658
Phone Number:
Region: United States > Pennsylvania > Ligonier
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Ligonier
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Ramada Ligonier 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
The Ramada Ligonier is a full service hotel located in the heart of historic Ligonier in the Laurel Highlands of southwestern PA. The Ramada offers a complete smoke free hotel, beautiful guest rooms and suites, free hot breakfast daily, the Bistro restaurant and bar, fitness room, outdoor pool, guest laundry, and meeting and banquet facilities.The Ramada is walking distance to over 60 specialty shops in town and close to many of the area's best attractions including Idlewild & SoakZone, Frank Lloyd Wright's Fallingwater, Fort Ligonier, Seven Springs Mountain Resort, & Flight 93 National Memorial. ... more   less 
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Also Known As:
Ramada Inn At Historic Ligonier Hotel Ligonier
Ramada Inn Ligonier
Ligonier Ramada

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