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“Awesome Place”
Review of General Sutter Inn

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General Sutter Inn
Ranked #4 of 10 Lititz B&B and Inns
Philadelphia, Pennsylvania, United States
Level 6 Contributor
100 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Awesome Place”
Reviewed 1 September 2014 via mobile

What a great place! We stayed at the General for the second half of our Labor Day weekend after a night in Lancaster. The place was buzzing due to a wedding. The room was great clean excellent bed and awesome staff! Kathy the bartender was so friendly and made us feel special. The Rams Head Tavern which was part of the hotel was a classic English pub. The beer selection was interesting. We only had a chance to try a couple of appetizers but they were delicious! People around us had other menu items all looked extremely inviting.
We enjoyed the people watching. We will be back!
Thanks for a great weekend!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bennett F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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157 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Spanish first
  • Turkish first
  • Any
English first
Lititz, Pennsylvania
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 August 2014

I cannot put into words how perfect our wedding reception was! We searched for awhile in Lancaster county for the perfect venue, but could not seem to find one that fit our tastes. We had just moved to Lititz a few months before, and once we found out General Sutter had event space, we made an appointment to meet with Jeff Merk, the event coordinator. The room is absolutely beautiful, from the chandeliers, to the hardwood dance floor, to the large windows across the back of the room overlooking the courtyard. They have the perfect chairs, tables, linens, etc, no need to rent anything! Not only was the reception space perfect, but everything that General Sutter has to offer makes this the perfect setting for a wedding. Our guests were all from out of town since we are not from the area, and many stayed in the B&B rooms all weekend. Our bridal party rented out the entire penthouse floor the night of the wedding and we had so much fun! There is also a pub and a restaurant. Our guests enjoyed hanging out at both. Jeff and the rest of the staff were absolutely amazing, from the beginning as we were planning our process, to making sure everything was decorated perfectly, to making sure our entire day ran smoothly. I still cannot believe the service we received, all of our vendors were even amazed! Thank you Jeff and everyone at General Sutter!

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
3 Thank JusineS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albany, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2014

Such a lovely hotel -- much like a B&B! Was scheduled for Room 202; upgraded to a third floor room ("penthouse") the first night because the staff anticipated loud band/crowd noise on the first floor. Both third-floor room and #202 on the second night were terrific and (202) quaint. Ate in restaurant Saturday night -- delicious, with terrific service for our group of 15. Morning complimentary breakfasts were just fine, and nicely presented. Would love to stay there again! Located right in the center of town.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank J M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lititz, Pennsylvania
1 review
Reviewed 17 July 2014

We had a retirement party held in the their ballroom and everything went very very well. Jeff, head of the events, planned everything out perfectly and is great to work with, food was great too. We had a wonderful evening. I highly recommend this venue for your event.

  • Stayed July 2014, travelled with friends
    • Location
    • Service
Helpful?
Thank Mtg666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reading, Pennsylvania
Level 6 Contributor
156 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 1 July 2014

We stayed here overnight for a wedding we were in (reception was at the Bulls Head). I was nervous because some of the reviews weren't very complimentary, but we enjoyed our stay. I thought it was neat to stay in an inn that was built in 1764, and our room was fine (decent sized, clean, had ability to control the heat/air, quiet, dark curtains, historically decorated). We got upgraded at the last minute because my husband was the best man, so our room had our own toilet & tub (in a bathroom), and sink (in the bedroom). There was plenty of room in the closet, a larger dresser, and a modern touch in the form of a Keurig machine. Although they served breakfast downstairs, we just went to a local place for bagels, so I can't comment on breakfast. The people at the front desk were friendly. If we were to stay in Lititz again, we'd definitely stay here, rather than a chain hotel.

  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
Thank jenksoccer21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jupiter, Florida
Level 5 Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 May 2014

Quaint downtown Lititz has so much to offer;Chocolate Walk, Cmas Parade and August craft fair to name just a few great events. The Inn is in the heart of downtown and offers a wonderful stay,restaurant and location. Definitely check out Lititz while in the Lancaster area. It has Wibur bud factory, need I say more!

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Suesuesayshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxfordshire, United Kingdom
Level 4 Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 May 2014

We discovered the pub - The Bulls Head by accident. It is located in the buzzy and quaint town Lititz which nestles within beautiful Amish countryside. The pub is the most authentic British pub we have come across within the US. It is owned by a Brit called Paul who hails from Liverpool and he was very welcoming to us (also being British).

It has good honest pub and restaurant food (including Scotch Eggs and Pork Pies!) and a good selection of beers including good quality cask ales. There is a fantastic beer garden with a bar which was really lovely on an early summer day.

The connecting hotel The General Sutter Inn is old and has a lot of character, containing many old pieces of furniture and generally a nice cosy feel. The rooms were a good size and comfortable however the bathrooms were rather old. They are fine if you are just staying for 1 or 2 nights but fairly basic. Breakfast was a bit of a disappointment unfortunately....if you like fresh toasted bagels for breakfast it's good but there isn't really much else as it is obviously not a focus for them. You are better off going across the street to one of the cafés who served good food and great coffee, which is what we will be doing when we stay again (in the not too distant future I am sure!). All in all we really love this place and highly recommend it both for location, character, food and beer! Thanks Paul!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoannaPickering
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about General Sutter Inn

Property: General Sutter Inn
Address: 14 E Main St, Lititz, PA 17543-1900
Phone Number:
Region: United States > Pennsylvania > Lancaster County > Lititz
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant
Hotel Style:
Ranked #4 of 10 B&Bs / Inns in Lititz
Price Range (Based on Average Rates): £
Number of rooms: 17
Official Description (provided by the hotel):
This comfortable inn is located across the street from the residence of California pioneer John Augustus Sutter, who fled here after losing everything in the Gold Rush. ... more   less 
Also Known As:
General Sutter Hotel Lititz

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