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“Good, but room for improvement”

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Bear Creek Mountain Resort
Ranked #1 of 1 Hotels in Macungie
Certificate of Excellence
Reviewed 27 December 2007

We just returned from the Inn at Bear Creek and while we loved almost everything about our stay, there is room for improvement.

The Inn is beautiful, clean and well staffed. We stayed in a King Suite which had a wonderful view of the ski slopes. The suite was tastefully decorated, well appointed and quite comfortable for a family of four.

The hotel staff was polite and helpful.

The Inn recently underwent a magnificient renovation and expansion which included another restaurant/lounge, more meeting rooms, a spa and an outdoor heated pool and hot tub area (both were closed when we were there).

Although the ammenities of the Inn are lovely, THEY END AT 11;00 ON THE DAY OF YOUR CHECK OUT. Once you check out, you must move your car out of the parking lot, you no longer have access to the Inn's pool, hot tubs, entrances, storage areas, locks, etc. I found this to be hightly unusual for a upscale resort and spoke with the manager about it. She indicated to me that once you pay your bill, you are no longer considered a guest and that the Inn cannot allow non-registered guests, even if they were there the night before. to use any other their facilities on the day of check-out . While the Inn at Bear Creek wants to present itself as an upscale resort; once the 11:00 AM hour hits, you might as well have stayed at the Motel 6 the evening before. If the resort had made some accomodations in this regard, it would have been a PERFECT stay. I hope the management will take this as constructive criticism and make some changes in this regard.

  • Stayed: December 2007, travelled with family
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Thank wenronian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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379 - 383 of 383 reviews

Reviewed 19 March 2007

To say anything negative about BC would be a slap in their face. All (and I mean the entire) staff wrapped that "coat of comfort" around us. We stayed from 03/16 to 03/18 in the King Deluxe Suite. Don't let the sound of that put $$ signs floating around in your mind, the price is very reasonable and we are upset that we can not book it again for 6 more months. It is just hotel policy not to take resevations so far in advance. My wife, 9 year old son and myself had a wonderful family recharging. The suite was unbelievable in design(layout), space and second to none views.
Fireplace, king size bed, pull-out sofa sleeper, jaccuzzi, fridge, 2 tv's, table & chairs & huge bathroom. The Grill / Restaurant is beautiful in also design, menu selection and it's views.
There are fireplaces all through-out the property and with that in mind, when at the pool(indoor with hot-tub), try going to outside hot-tub at night while it's snowing! WOW!! We met many new friends and hope they come back same time next season.

Oh, almost forgot to mention that my wife and I did not go skiing this outing.
We placed Frankie in a 61/2 hour ski school called Kodiak
Kids; his first time on skis. My hat's off to Ted, Hank & Tony P. for giving him such attention and having him now wanting to come and ski on a daily basis. (THANKS GUYS!!!) Lynn and I just walked the grounds (inside & out), watched the slopes, ate, drank, hot-tub, jaccuzzi & pool and enjoyed the live band "Parrot Beach"while knowing he was in good company.

Well I guess you all just have to experience BC and write about it as I did because you will have a difficult time finding something wrong. I challenge that negative reviewer!

Stayed: March 2007
3  Thank fleasy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2015 via mobile
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Stayed: July 2015, travelled as a couple
Thank Dgini14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BearCreekRep, Manager at Bear Creek Mountain Resort, responded to this reviewResponded 4 August 2015
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Reviewed 5 March 2014
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  • Stayed: February 2014, travelled with family
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Thank sergei_soares
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BearCreekRep, General Manager at Bear Creek Mountain Resort, responded to this reviewResponded 10 March 2014
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Reviewed 23 February 2012
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  • Stayed: February 2012
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Thank HuespedDelSur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bear Creek Mountain Resort

Address: 101 Doe Mountain Ln, Macungie, PA 18062-2052 (Formerly Inn at Bear Creek)
Phone Number:
Region: United States > Pennsylvania > Macungie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Macungie
Price Range: £139 - £206 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bear Creek Mountain Resort 3.5*
Number of rooms: 116
Official Description (provided by the hotel):
Bear Creek Mountain Resort & Conference Center is nestled on over 330 wooded acres in scenic Berks County, Pennsylvania. The resort offers skiing, snowboarding and snowtubing in the winter. During the spring, summer and fall the resort offers hiking, mountain biking, fishing, disc golf, boating, tennis and many other activities. Guests can plan an event in the spacious banquet and meeting facilities, dine at The Grille at Bear Creek or the Trail’s End Cafe, relax at The Spa or enjoy a dip in our indoor and outdoor pools and hot tubs. ... more   less 
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Also Known As:
Bear Creek Mountain Hotel Macungie
Hotel At Bear Creek

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