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Homewood Suites by Hilton Philadelphia Great Valley
Ranked #2 of 7 Hotels in Malvern
Certificate of Excellence
Reviewed 27 June 2012

My sister and I stayed 3 nights here to visit friends in West Chester, visit the QVC Studio, QVC outlet store and the King of Prussia Mall. Great location, close to everything. The hotel provides breakfast and dinner. Breakfast was very ample, hot and cold choices both and the staff refilled the food bins all the time. We didn't try the dinners but the option is there. One night we ate at Carrabba's which is located next to the QVC outlet store. The bed was very comfortable and didn't have any trouble connecting to the free Wi Fi with my iPad. Try this Homewood Suites, you'll love it. We'll be back.

Room Tip: There is no restaurant on site so enjoy the breakfasts/dinners provided or plan on eating out. Many...
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  • Stayed: June 2012, travelled with family
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Thank RobinRaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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514 - 520 of 563 reviews

Reviewed 21 June 2012

Coming in while knowing that the next day was going to be 100 F we were hoping that there would be a very nice room that we would just sit in all day. The first time we stepped in to that room there wasn't a very good sign. It was very hot. Still we looked passed it and just thought that some one had turned off the AC before we came. Through the night we couldn't sleep because it never got cool. The next day we got up and my family went out why I stayed in. After having the AC on hi i think it shouldn't have gone UP 4 F so i called down stars for it to be looked at it took 4 hours for some one to come up, I don't think that a free water was really enough for this trouble. After awhile of waiting a repairman came up and turned out that the AC was frozen and it was because the filter was dirty... Wonderful I have a lot of allergies and they don't change there filters. So he comes up and starts drying it off. Of corse some thing starts smoking and the smoking alarm starts going off. So right now I'm sitting in the lobby because it smell really bad in my room and theres an alarm going off. Every thing is nice about this hotel and I would say stay here if they kept up the rooms, and looked at the filters every week or so in a pet friendly hotel. The rooms were clean and the staff is nice except I don't know what I was breathing.

Room Tip: The suites have a lot of room and are cheep.
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  • Stayed: June 2012, travelled with family
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1  Thank Noah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 5 July 2012

Thank you for sharing your experience and I apologize for the broken AC you encountered in your suite. I regret we were not advised of the AC problem when you initially checked in on the first evening you were here, we may have been able to fix the problem more expeditiously or transferred you to a different suite at that time. After your first evening with us, on the next day, we were not able to repair the AC in your suite as we would have hoped. We did however provide you with a comparable suite for the second evening.

I regret that you posted this review in the middle of your stay and not after the conclusion of your 3 days and 2 nights with us so you could fairly evaluate your full experience with us. I understood our conversation at your time of check out was one which we would have all preferred the situation to not have occurred in the first place. I also understood you were very appreciative and grateful in the manner with which we made the situation right, especially in keeping with our suite assurance guarantee.

Thank you for communicating in your post that the rooms were clean and the staff was nice. We sincerely hope you enjoyed your time with us other than the unfortunate AC issue. We thank you for staying with us and choosing the Homewood Suites Philadelphia – Great Valley!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2012

Our four day family trip through PA would not have been possible if not for the awesome staff at this hotel. We wanted to spend one day in Camden seeing the USS New Jersey and the aquarium and the following day in Philly seeing Independence Hall, etc. Samantha was able to allow us to check in early so we did not have to leave all our luggage and belongings in our vehicle for the day. This was unexpected and an amazing gesture of kindness to our family. Throughout our two nights stay at this hotel the entire staff was amazing. People like Sam, Kim, Tamara, and Stacia made all the difference between a good vacation and a great one. Thanks again to this awesome staff!

  • Stayed: June 2012
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Thank GMR215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2012

We stayed here for our son's graduation from Villanova and have used it for previous visits as well. The suites are clean and cared for. Housekeeping does a great job flexing around our schedule. The front desk is so accommodating....even simple things like asking for some ketchup for the room is followed by a "sure no problem!"

Having the hot breakfast and kitchen with a full size fridge helped up keep down dining costs. Hotel is quiet and right near shopping. Easy on and off from the 202.

Thursday night dinner was hotdogs and hamburgers grilled by the manager who even convinced our 11 year old to try a bratwurst (which is his new "favorite")

Having a very busy itinerary for the long weekend, it was nice to have a place that felt like home.

  • Stayed: May 2012, travelled with family
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Thank mcpeg64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2012

Friendly, clean hotel. Small meals were nice touch

  • Stayed: March 2012, travelled on business
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Thank TomHann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2012

This hotel was absolutely wonderful! The staff were so great. Samantha at the front desk greeted us warmly, and Paul the General Manager made the extra effort to get to know us upon check in. The room was spotless, and a great size! Anything you needed was provided for you immediately. The small dinner provided was very good. Great choices, and always warm. Hopefully I will be able to comeback to this location soon.

Room Tip: High Floor. Great views.
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  • Stayed: March 2012, travelled as a couple
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Thank Portia104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2012

The staff consistently "Wow" us in thier exceptional guest service, attention to detail, and focus on our family.

On our most recent stay, not only did the manager recognize and remember us but the entire staff went above and beyond to insure everything was wonderful.

From providing activities to keep our children excited and occupied to a nightly reminder to get some fresh baked cookies the staff made our stay extremely enjoyable.

Our entire family looked forward to the breakfast and dinner offerings which always included a nice selection of quality treats

We're looking forward to our next visit and gladly recommend the accommodations at the Homewood Suites anytime you're in the Malvern Pennsylvania area.

  • Stayed: April 2012
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Thank chuckaugello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Philadelphia Great Valley

Address: 12 E. Swedesford Road, Malvern, PA 19355
Phone Number:
Region: United States > Pennsylvania > Malvern
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Malvern
Price Range: £91 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Philadelphia Great Valley 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Philadelphia / Great Valley Hotel Malvern
Homewood Suites Malvern
Hilton Malvern
Homewood Malvern
Malvern Hilton
Malvern Homewood Suites
Homewood Suites Philadelphia

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