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“Nice extended stay Hotel”

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Sonesta ES Suites Malvern
Ranked #1 of 7 Hotels in Malvern
Certificate of Excellence
Saratoga Springs, New York
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice extended stay Hotel”
Reviewed 8 January 2014

I have been at the Sonesta ES Suites for over 4 months and have found it to be a nice place. The rooms are good size and have all of the amenities you would hope for. The location is great with easy access to the PA turnpike and rt. 202 and a Wegmans ( which is awesome) grocery store directly across the street. The rating would be higher if/when they finish the updating. The tv's are ancient and the food is average. The staff is friendly if not completely competent but that goes with most establishments. All in all I would recommend it.

Stayed January 2014, travelled on business
Helpful?
Thank DRH68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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504 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Upstate NY
Level 5 Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 December 2013

We stayed at this hotel for 3 nights in December 2013 with our 70-pound golden retriever. The room was clean and well furnished, with a full kitchen, a 4-person dining table, a sofa, 2 TVs (one in the living room and one in the bedroom), a desk with an Aeron chair, and a queen size bed. The breakfast buffet was better than expected, with scrambled eggs, sausage, potatoes, waffles, fruit, yogurt, cereal, and a variety of baked goods. The hotel is also right across the street from a very large supermarket (Wegmans) that has both a wide variety of hot and cold items as well as a small restaurant.

In short, this hotel was much better than expected for the price -- a great value. We had no complaints and will stay here next time we visit family in the area.

  • Stayed December 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Schrodingers_Gerbil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review, 3 January 2014
Thank you for choosing Sonesta ES Suites during your recent visit to Malvern! We do love our 4 legged guests and consider them part of the family. I’m glad you were able to take advantage of the breakfast during your stay, and I couldn’t agree more about the convenience of Wegman’s across the street. We look forward to your next visit! Regards, Michelle Fones, General Manager
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Beaufort, South Carolina, United States
Level 6 Contributor
248 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 22 December 2013

I stayed in Malvern for a week and this place was great. The kitchen was great...saved money by eating in. The bed was very comfortable, which is a huge deal for me. My only complaint is that due to the old weather, the stink bugs found there way into my room, but. They are harmless. Will definitely stay here again!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maggie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review, 3 January 2014
I’m happy to hear that you enjoyed your stay, especially when you are away from home for a week! Thank you for choosing Sonesta and we are looking forward to having you stay with us again! Regards, Michelle Fones, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hopkinton, New Hampshire
Level 6 Contributor
205 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 1 December 2013

Of course renovations can affect your delivery of good service, but so does attitude. I found this place generally lacking and the safe mostly uninterested in the quality of our stay. Two stars might be harsh but certainly I would give more than 3. Our room was okay but the shades wouldn't close! And I found it very noisy. Fortunately there are many other options in the area.

Room Tip: Look for something away for the Main road...
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eswheeler613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review, 9 December 2013
I'm so sorry to read that you had such a poor stay! We take customer service very seriously, typically the team does a great job. I'd like to learn more about the attitude you received, please give me a call directly so I can get it addressed. I appreciate you taking the time to give us your feedback and hope that you would give us another chance in the future. Michelle Fones, General Manager
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San Diego, California
1 review
Reviewed 5 November 2013

We were welcomed with smiles and friendly conversation. The suite was spacious and complete--could have lived here comfortably for quite a while. Very easy access to state highways. Did not take advantage of full kitchen or pool/work-out facilities, but they looked great. Very large dining room for breakfast buffet--many stations helped to keep traffic moving smoothly.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank LorainRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review, 26 November 2013
It’s music to my ears that you were greeted so warmly! We know that there are a lot of hotel choices out there, thank you for choosing us! Please come visit us again soon. Regards, Michelle Fones General Manager
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Harrisburg, Pennsylvania
1 review
Reviewed 31 October 2013

Excellent hotel w/ friendly staff and wonderful rooms. The 2 bedroom suite was very spacious w/ a sitting room, kitchenette, two full baths, and a large walk-in closet in one of the bedrooms. The place was slightly dated (not the sleek polish of other hotels) but well worth the money. I have already recommended this hotel to friends and family. I was in the area on business but would not hesitate to stay here with my family while vacationing in the area.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review, 26 November 2013
Thank you so much for the kind words, and I’m happy to hear that the staff took good care of you. Early next year we will be completing our interior renovations for the guest rooms, as well as our public space… you’ll really get to enjoy our spacious suites! Please come stay with us again and thanks for the recommendations! Regards, Michelle Fones General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yardley, Pennsylvania
Level 3 Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 October 2013

This hotel provides all the comforts of home with a nice kitchenette, bedroom / bath and sitting room. The customer service was wonderful. The 3 bedroom suite we had reserved was not available, so we were offered a 2 bedroom suite and 1 bedroom suite (side by side) for a greatly reduced price. The breakfasts were hot and plenty of choices.

Stayed October 2013, travelled with friends
Helpful?
Thank Cynthia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review, 26 November 2013
Thank you for choosing the Sonesta ES Malvern, we appreciate your feedback! Please come back and visit us soon! Regards, Michelle Fones General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sonesta ES Suites Malvern

Property: Sonesta ES Suites Malvern
Address: 20 Morehall Rd, Malvern, PA 19355-1723
Phone Number:
Region: United States > Pennsylvania > Malvern
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Malvern
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Sonesta ES Suites Malvern 3*
Number of rooms: 120
Official Description (provided by the hotel):
Visit the all new Sonesta ES Suites in Malvern, PA! We are located in the heart of Great Valley near historic Valley Forge in beautiful Chester County. The Sonesta ES Suites Malvern is a completely reimagined all suite hotel with all the services of a traditional hotel, but with a residential feel. We are the ideal hotel whether you are staying for one night, or for an extended stay. Our suites are unparalleled, with fully equipped kitchens, spacious living rooms, private bedrooms with bath, and complimentary high-speed wireless Internet access. Conveniently located near Siemens, Wyeth, Unisys, SunGardHE and many more area corporations. If you are wondering what to do in your downtime, we are minutes from the King of Prussia Mall - a shoppers paradise, Valley Forge National Park and the QVC Studio, where you can go for a tour! Our proximity to several colleges such as Villanova, Penn State Great Valley, Immaculata & West Chester Universities is one more reason that the Sonesta ES Suites Malvern is the ideal Great Valley hotel choice for business, pleasure, relocation and relaxation. Please stop in for a tour of our beautiful new accommodations, well appointed meeting rooms and unique services. We hope you'll join us at the Sonesta ES Suites Malvern for your next Great Valley stay. ... more   less 
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Also Known As:
Staybridge Suites Malvern Hotel Malvern
Malvern Staybridge Suites

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