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“Great hotel; location could be closer to things”

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Hampton Inn Manheim
Ranked #3 of 7 Hotels in Manheim
Certificate of Excellence
Virginia
Level Contributor
128 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“Great hotel; location could be closer to things”
Reviewed 27 April 2014 via mobile

The hotel is very nice. The lobby is large and welcoming and our room was very nice. Great A/C!!! We stayed here for a trip to the Lancaster area because this unit was at least $50 cheaper than the others. However, it's a bit of a drive from Lancaster, especially at night on a winding, curvy country road. The Pennsylvania Turnpike is literally RIGHT BESIDE the hotel, so it's very convenient if you're traveling that route. Just remember, you also get the turnpike traffic noise when big trucks go by, which is constant.

Breakfast seemed to be a great variety, but the quality just wasn't there. Note: I realize it's a hotel and that everything is heated, so I didn't really expect a whole lot either.

Bottom line: I would stay here again, and I recommend it with the above caveats.

Stayed April 2014, travelled as a couple
Helpful?
Thank kc-bug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
Kew Gardens, New York
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 April 2014

People were nice and hotel was easy to find. Room was clean. Breakfast was good. I had a little trouble with the key but the front desk people were patient and we worked out. Always enjoy the free coffee and tea.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aikoprod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medina, Ohio
Level Contributor
99 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 13 April 2014

I needed a hotel in the area and went with the trusted choice of a Hampton. No disappointments here! The staff was friendly, the hotel was clean, the breakfast buffet was as expected and the workout room was what I expected. There are not a lot of restaurants adjacent to the hotel, but just ask the front desk and they will provide you with a list of local restaurants within 5 minutes of the hotel. If you want quick access to the PA turnpike, you can't beat this location. With that being said, you do not hear the noise from the turnpike at all.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VacationReady330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heidi W, General Manager at Hampton Inn Manheim, responded to this review, 16 April 2014
We appreciate that you chose us as your trusted hotel while you were in the Manheim area. I am pleased to here that we exceeded your expectations. Thank you for your compliments on our friendly staff and clean surroundings! It's great to hear that you took advantage of our complimentary breakfast bar, and newly remodeled fitness center! Our Guest Services is always willing to suggest the local restaurants in the area, along with providing detailed directions to them. We also have many places that will deliver right to your room! Just ask us for delivery options!
As you pointed out, our hotel is a very convenient location, easily accessible to the Pennsylvania turnpike.
Please come back and visit us soon and thank you for taking the time to tell others about your experience at the Hampton Inn Manheim!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 April 2014 via mobile

I have stayed here before but this time I was kinda grossed out. My room was very dusty and the tub was leaky and rusty. Ugh...

On the upside, the lobby is nice and the staff was very pleasant.

You also have to be careful with your GPS as it tends to lead you off course.

Stayed April 2014, travelled on business
Helpful?
2 Thank Karina Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heidi W, General Manager at Hampton Inn Manheim, responded to this review, 16 April 2014
I truly apologize that you encountered somewhat of a negative experience at our property this time around. Although we appreciate your compliments on our remodeled lobby and pleasant staff, the concerns that you have shared have been addressed, looked into and taken very seriously. Your feedback has been shared with our Housekeeping Inspectors and Engineering department. These two departments work closely together with deep cleaning projects and preventive maintenance. We take a tremendous amount of pride on the clean and comfortable surroundings that we provide for our valued guests and we hope that you come back and give us another chance. We don't want to lose your loyalty based on this one experience. We will do our best to make it up to you. Thank you for your review and we hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mc Donald
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 April 2014

It is very convenient to the PA Turnpike. This facility is centrally located to all the area locations I want to visit and yet it is in a non congested area. The property allows leisurely walks or just sitting outside to enjoy the night air.. Gas stations are close, the PA Renaissance in walking distance, and both Hershey and touristy PA Dutch Lancaster are in moderate driving distances. It is a relaxing place to stay. The majority of the staff are pleasant, helpful, and personable.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Charles N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heidi W, General Manager at Hampton Inn Manheim, responded to this review, 17 April 2014
Thank you for the review regarding your recent stay with us. As you mentioned, our property is indeed a convenient location if you are visiting all of the local tourist attractions, however nestled in a unique country setting. I am pleased to hear that you found your stay to be relaxing and that you had some delightful interactions with our award winning staff! Our guests are extremely important to us and we certainly hope that you visit us again soon! Thank you for being our guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luray, Virginia
Level Contributor
76 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 31 March 2014

Hampton Inn Manheim is a nice place to stay. The staff was extremely nice. The complimentary breakfast was very good. The kitchen lady was nice and friendly.

The hotel is a little out of the way, but the drive to Sight & Sound and the outlets was very scenic! Driving the smaller town roads was a nice change of pace compared to the highways.

I enjoyed staying here and will probably stay again next year for our annual trip to Lancaster!!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Darlene J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heidi W, General Manager at Hampton Inn Manheim, responded to this review, 18 April 2014
I am delighted to hear that you enjoyed your stay with us! Thank you for your compliments on our staff!
Although we are 15 miles north of the Lancaster attractions, we agree that it is worth the scenic drive, as you pointed out!
I certainly hope that you enjoyed Moses which is currently playing at the Sight & Sound theatre. I also recently had the pleasure of going there and really enjoyed it!
Thank you for your promise to return next year. We are proud that we can be a part of your annual tradition!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lynbrook, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 March 2014

Great had a good trip and very helpful with all needs in the hotel we were looking for places to eat and they were extremly helpful in finding what we needed. All staff members were extremly helpful and freindly, very accomidating.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heidi W, General Manager at Hampton Inn Manheim, responded to this review, 18 April 2014
We are happy that you had such a great experience at our property! We appreciate your compliments on our friendly and accommodating staff! Our guests are extremely important to us and we appreciate that you took the time out of your day to write a review! Please come back and visit us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Manheim

Property: Hampton Inn Manheim
Address: 2764 Lebanon Rd, Manheim, PA 17545-8776
Phone Number:
Region: United States > Pennsylvania > Lancaster County > Manheim
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Manheim
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Manheim 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Hampton Inn Manheim Hotel Manheim
Manheim Hampton Inn
Hampton Inn Manheim PA - Lancaster County

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