Me and my wife have stayed at cove haven 3 years ago and had a good time. We recieve discounts in the mail and decided to take one up on its offer this time. My wife called to reserve the champagne tower and was told to just use military discount cause it would save more money and to just tell them when we checked in. Over the phone it was going to be about 500$. When we showed up and asked for the military discount they said there was no military discount this weekend and the price was now over 1000$. The lady behind the desk didnt apologize for the inconvenience or anything just said do you want the room or not. Well I wasnt going to drive 3 1/2 hours home so I took it. The room was in need of some touch up. The tiles in the bathroom were coming up and my wife cut her foot open on them which is how we found out. The tower takes about 2 hours to fill but runs out of hot water before it can get there. The lamps look like they were knocked over a few times all cracked and a layer coming off here and there. And the ceiling tiles are just spray painted black but missed in a few spots so it stands out. Last night at dinner and again this morning the same drink girl kept walking around asking everyone if they wanted anything but seemed to be abounding us. Even though we asked the waiter 3 times to send her he didnt understand why she didnt come. Normally we have a good time at these places but not this time. Wont be coming back here. What kills me more is I loved It last time and my company is getting ready to leave for a year and I convinced 5 other couples to go here which they did. I hope they had a better time here and at cove haven then we did.
- Official Description (provided by the hotel):
- The couples-only Pocono Palace Resort is ideal for a romantic getaway. Our resort has an indoor/outdoor pool and a 32,000 sq ft sports facility. We're near shopping, horseback riding, and skiing. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Hotels.com, HotelsClick, Ebookers, getaroom.com and 5viajes2012 S.L. so you can book your Pocono Palace Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Pocono Palace Hotel Marshalls Creek
- Caesars Pocono Palace Poconos
- Poconos Palace