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“Passing through”

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Best Western Inn at Hunt's Landing
Ranked #2 of 2 Hotels in Matamoras
Harpswell, Maine
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Passing through”
Reviewed 21 October 2013 via mobile

Very Impressed for an inexpensive stay for two people included a free drink and made to order breakfast ver y good service and comfortable accommodations.
Could use a little tlc but just surface things really.
The staff in the bar and restaurant were very good and made us feel welcome

Stayed October 2013, travelled on business
Helpful?
Thank sassybru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suparmanto, General Manager at Best Western Inn at Hunt's Landing, responded to this review, 23 October 2013
Dear Valued Guest,

Thank you for taking the time to write a feedback. We are delighted to hear you enjoyed your stay with us. I want to let you know that we appreciate your business, and do hope to have a pleasure serving you again.

At Your Service,

Suparmanto/GM. 10.23.13
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577 reviews from our community

Traveller rating
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    123
    60
    53
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Progreso, Mexico
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 October 2013

The room and appurtenances were fine, clean, etc. The side door lock seemed broken. The paint smell on entering the main door was considerable as was the diesel smell from two buses parked directly in front. The pool had been closed for 1 1/2 years. The restaurant is large and the service slow with too few servers for the number of buses that brought so many passengers. Our server was actually running from table to table and looked tired and rumpled. The food was adequate but nothing special. The breakfast buffet was self serve in the same dining room and had many choices from cereal, yoghurt, coffee, teas, eggs, ham sausages and was pretty good for steam table fair.

Room Tip: Rooms in front did not seem to have traffic or bus loading noise. Views to the rear were of golf gr...
See more room tips
  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank terridiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suparmanto, General Manager at Best Western Inn at Hunt's Landing, responded to this review, 9 November 2013
Dear Valued Guest,

Thank you for taking the time to share your experience.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 570 491 2400 Ext. 655.

Sincerely,

Suparmanto/GM. 11.9.13
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jersey City, United States
2 reviews
Reviewed 17 October 2013

My fiance and I stayed here just to get away for a weekend. We completely enjoyed our stay and have no complaints. We enjoyed the hotel and grounds so much we are going to check it out as a possible place to hold our wedding even though it is a far distance from home.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Christopher T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suparmanto, General Manager at Best Western Inn at Hunt's Landing, responded to this review, 19 October 2013
Dear Valued Guest,

Thank you for your feedback. We are pleased to hear you enjoyed your stay at our hotel. I want to let you know that we appreciate your business and hope to have another opportunity to serve you again. Take care.

Sincerely,

Suparmanto/GM. 10.19.13
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 15 October 2013

Very clean outside and inside! Great staff, great breakfast service. Beautiful mountain view and of historic tower in the evenings. Comfortable mattress and clean rooms. This should be considered a BW Plus!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suparmanto, General Manager at Best Western Inn at Hunt's Landing, responded to this review, 19 October 2013
Dear Valued Guest,

Thank you for your feedback. We are delighted to hear you enjoyed your stay while traveling though our area. I want to let you know that we appreciate your business. Take care and hope we'll have another opportunity to serve you again.

At Your Service,

Suparmanto/GM 10.19.13
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Medford, New Jersey
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 October 2013

Stayed just one night while on a quick golf trip in the corner of the Tri-State area. Nice pleasant room, friendly service and good location on I-84/PA6 & 209. Even has a golf driving range right next door. Hot breakfast (included with room rate) was good. Could not use the exercise room because of the order (redoing the indoor pool with either paint or epoxy) in the pool area; this should only be a temporary thing. All-in-all a nice place to stay while in this area of PA/NJ/NY.

Room Tip: Eastside rooms have nice view of pond and a few deer/hawks/geese.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GolferWill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suparmanto, General Manager at Best Western Inn at Hunt's Landing, responded to this review, 12 October 2013
Dear valued guest,

We are pleased to hear that you enjoyed your stay with us. Thank you for your positive feedback. We appreciate your business and hope to have a pleasure serving you again. There are two 18 holes gold course near our hotel you might want to play at, one in NY side and the other is in NJ side. Hope to see you again.

Sincerely,
Suparmanto/GM 10.12.13
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 October 2013

I used to work for hilton and travel a lot. But since I had to take this hotel for the past 2 years becaues they are pet friendly It became home for me and my family and pet dog. My dog loves the lake behind the hotel were you can also fish for large bass. Lots of land where the dog can run around. The staff is great very friendly. The general manager makes you feel very welcome along with the front desk staff. Free breakfast every morning. Free beer or soda at the bar , only one per person great resturant staff to make sure your food comes the way you order it. All the guest rooms comes with frig. Micro wave. Most of all the rooms are clean. Belive me I worked in this industrey for over 30 years I would be proud to recommend this hotel to anyone.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mystreygust1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suparmanto, General Manager at Best Western Inn at Hunt's Landing, responded to this review, 12 October 2013
Dear Valued Guest,

We are glad to hear that you enjoyed your recent stay at our hotel. Thank you for sharing your memorable experience. We truly appreciate your business and hope to have a pleasure serving you again.

Sincerely,
Suparmanto/GM. 10.12.13
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Cloud, Florida
Level 6 Contributor
119 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 1 October 2013

Beautiful location, heard they had a good lobster buffet. Was surprised that the buffet was $59 per person quite expensive considering the cost of lobster this year. Decided to order off the menu. Crab cake dinner, crab cakes cold and not fresh, menu said asparagus got cold frozen broccoli, mashed potatoes good but not hot. Rolls were stale. When I mentioned this to the waitress she picked up the remaining rolls and felt each one of them. Really weird.

This is a pet friendly hotel and that was great

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deborah3302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suparmanto, General Manager at Best Western Inn at Hunt's Landing, responded to this review, 2 October 2013
Dear Valued Guest,

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. As a token of our apology, we have credited your CC account for your dinners. Again, we are sorry.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Suparmanto/GM 10.2.13
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Inn at Hunt's Landing

Property: Best Western Inn at Hunt's Landing
Address: 120 Route 6 and 209, Matamoras, PA 18336-2056
Phone Number:
Region: United States > Pennsylvania > Pocono Mountains Region > Matamoras
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Matamoras
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Inn at Hunt's Landing 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Best Western Inn At Hunt`s Landing Hotel Matamoras
Best Western Hotel Matamoras
Best Western Matamoras
Matamoras Best Western

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