Country Inn is about halfway between an Econolodge and and an Embassy Suites. This one seems typical--it's clean and comfortable enough, with a bare-bones free breakfast e.g., (inedible powdered eggs, decent oatmeal, great coffee). When we walked in, there was a less than enthusiastic person behind the desk who robotically checked us in. Efficient, but it felt like a motel experience. The room was decorated in a spartan manner, more like a prison cell than a suite, but it was clean enough and the bed was nice and firm. But we got a rude awakening the next morning (a Saturday) at 5:58 when the guest in the next room took a shower. The water sound was so loud in our room that it was like a fire alarm going off. Just brutal at that hour -- and for 20 minutes! We never made it back to sleep.
Then there was the price issue. I responded to an email special for an $82 suite but when I tried to book it, the system told me sorry, we've sold all the $82 suites. Would you reserve it for $89? Whatever. It's still cheaper than the mid-level alternatives, but why piss off your customers for seven bucks? Charge what you quote and people don't ding you on tripadvisor.
At least they have a pool and whirlpool, I thought. Except when we got there, a sign said that all that was closed for repairs. Funny the email ad never mentioned that.
This brand has potential, I think, but maybe little annoyances like these are the reason that the Country Inn in my hometown of Hershey was just sold to Hilton. The sign no longer says "Country" but "Hampton."
Eliminate all the stuff your guests hate and we'll come back. The next time in the Mechanicsburg area, we'll probably make another choice. It will be well worth the extra $20.
- Official Description (provided by the hotel):
- Centrally located between Hershey, Gettysburg & Carlisle. ... more less
- Reservation Options:
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- Also Known As:
- Country Inn & Suites Harrisburg-West Hotel Mechanicsburg
- Country Inn And Suites Harrisburg-West
- Country Inn Mechanicsburg
- Country Inn Harrisburg West
- Mechanicsburg Country Inn