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“Wonderful property and staff!”

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Courtyard Harrisburg West/Mechanicsburg
Ranked #4 of 13 Hotels in Mechanicsburg
Certificate of Excellence
Laytonsville, Maryland
2 reviews
“Wonderful property and staff!”
Reviewed 28 May 2014

I was another parent staying at this hotel recently for a long weekend while our girls played softball. The hotel staff went out of there way to make us all feel welcome! The property was very clean, and we were all pleasantly surprised with extras provided during our stay. Would highly recommend this property to anyone!

  • Stayed May 2014, travelled with family
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Helpful?
Thank EWOOMOM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arspringer, Sales Coordinator at Courtyard Harrisburg West/Mechanicsburg, responded to this review, 29 May 2014
Thank you so much for sharing your experience at our hotel this past weekend. It is always a pleasure to have the softball teams stay with us and this weekend was no exception. We hope that the tournament brings you back to our area next year and we look forward to welcoming you again! Best of luck in all future tournaments!
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368 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (80)
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English first
Silver Spring, Maryland
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 May 2014

Stayed at ths hotel for a three-day softball tournament May 23-36, 2014. The staff could not have been more accommodating, welcoming, and helpful. Top notch customer service--they get the concept of "good business." Seriously, I've stayed at high-end resorts and hotels who could learn a few things about customer service from the little old Courtyard in Mechanicsburg!! Thank you to all of the staff who made our stay outstanding!

  • Stayed May 2014, travelled with family
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Helpful?
Thank KaRo816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arspringer, Sales Coordinator at Courtyard Harrisburg West/Mechanicsburg, responded to this review, 29 May 2014
To hear responses like yours is what we strive for here at the Courtyard. Thank you for your kind words in saying that our staff is helpful, accommodating and provided you and the team and families with 'top notch' service. That makes us proud to be Courtyard! We look forward to welcoming you back. Best of Luck in future tournaments.
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Chester, Maryland
1 review
Reviewed 28 May 2014

This was one of the best experiences I have ever had with a hotel. The reservation process was easy. The sales team was prompted in their responses, they answered the 100 questions I had and everything was as we asked it to be. Maryana and Alaina were professional and went above and behond to make sure everything was ready for us. We traveled as a group of 12 softball players plus parents. From the moment when we arrived on Friday, the hotel organized free snow cones in the parking lot. The weekend tournament schedule was posted in the lobby with all the teams who were staying in the hotel. The rooms clean and staff was available at all times and provided amazing customer service. Saturday they had a candy bar set up as the girls arrived from a long day at the fields. The staff went out of their way to provided everything we needed from tables to chairs for our grill out. Finally on Sunday the staff had popcorn waiting for the girls in the lobby when they arrived from the fields. In two years of traveling with softball I have never been to a hotel that made me feel like they were 100% excited to have us there. They went out of their way to focus on what the girls might like and they were very friendly. I will 100% stay here next year if our team plays in Mechanicsburg.

  • Stayed May 2014, travelled with friends
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Helpful?
Thank Ashley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csczypta, General Manager at Courtyard Harrisburg West/Mechanicsburg, responded to this review, 29 May 2014
Thank you Ashley H for your kind words about the hotel and the staff!!! As a parent, I can totally put myself in your shoes when it comes to traveling with the kids for sporting events. Over the years, we really took a look at what would make the kids happy and give the parents piece of mind while staying at the hotel. The team here at the hotel came up with a plan for all of our sports team weekend and from your comments, it appears that we hit it right out of the park. Thank you again for choosing to stay with us and we look forward to seeing you again next year. Good luck with the rest of the season!
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Olney, Maryland
1 review
Reviewed 27 May 2014

Our family stayed here for 3 nights with my daughters softball team. The staff were knowledgable, courteous, and went out of their way to make us feel welcome and at home.
I can't imagine anyone not having a good stay here and would definately recommend.

  • Stayed May 2014, travelled with family
    • Value
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Helpful?
Thank LoriK2822
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csczypta, General Manager at Courtyard Harrisburg West/Mechanicsburg, responded to this review, 29 May 2014
Hello LoriK2822,

Thank you for your wonderful feedback regarding your recent visit to Mechanicsburg, PA. We strive to make sure every guests has a great stay while visiting us whether that is for softball or a meeting down the street. I am extremely proud of the team I have here at the hotel and will most definitely share your comments with them.

We look foward to seeing you again on a future trip to Central, PA.
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Fairhope, Alabama, USA
Level 4 Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 May 2014

I stayed for one night at the Courtyard Harrisburg/Mechanicsburg and although their property is not due for lobby renovation until fall, it was an outstanding hotel. The staff were quite friendly and accommodating, the hotel was very clean and well cared for and the rooms were a generous size.

The hotel is conveniently located off of US 15.

I love Courtyard properties as it is. They are just the right size and provide just the right services for a reasonable price. Those that have had lobby renovations are exceptionally nice because of the comfortable and inviting areas in the lobby for meeting with friends and colleagues and the ability to get a drink and food at a reasonable price when traveling alone and not in the mood to go out to a restaurant..

  • Stayed May 2014, travelled with family
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Helpful?
Thank PSUMaggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csczypta, General Manager at Courtyard Harrisburg West/Mechanicsburg, responded to this review, 15 May 2014
Thank you PSU Maggie!!! We love hearing that you thought the hotel was still pretty awesome! We are super exciting and looking forward to our renovation which will start this October. We hope that you will plan another visit to see the nice new hotel. The staff really appreciated your kind words. Again, thank you and look forwarded to seeing you again on a future trip.
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Pittsburgh, Pennsylvania, United States
Level 4 Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 May 2014

Stayed here for our two day trip to Hershey. Very nice hotel, only downfall is most other hotels of this caliber usually have breakfast included in the price of the room. Was disappointed that this was not the case here. Breakfast was $10.95 per person. Room was nice, pool is small. Would recommend.

  • Stayed May 2014, travelled with family
    • Value
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Helpful?
1 Thank Christina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csczypta, General Manager at Courtyard Harrisburg West/Mechanicsburg, responded to this review, 8 May 2014
Thank you Christina F for your feedback. I completely understand your comments regarding breakfast. As a mother myself, I know how important it is as the first meal of the day. I am not sure if you had an opportunity to explore our breakfast but you would have found that there are so many offerings to choose from which for me makes it easier to feed kids with different palates. Again, I thank your for your comments and look forward to seeing you on a future trip.
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gaithersburg
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 April 2014

We I formed the manager a older blonde lady that we were misinformed about children 12 and u see were 6.95 for breakfast, as opposed to the 10.95 they charged us for them she asked us who told us that , I told her and she said ok I'll talk to him and walked away ?!? Wowww that's how we handle guest complaints where do you step in and make it right for the guest ?!? Not the mariott standard very disappointed in her lack of professionalism , and not a customer service oriented attitude, pretty bad for management!!! Hotel location is not the best The guy who checked us in was very professional and helpful !

  • Stayed April 2014
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Helpful?
1 Thank mariam a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csczypta, General Manager at Courtyard Harrisburg West/Mechanicsburg, responded to this review, 22 April 2014
Thank you Mariam A for taking the time to rate us on Trip Advisor. I am not sure what the situation was but I can assure you that our goal is to make sure no one is misinformed about information we provide which is probably why the manager explained that she would talk to the representative about the information he provided to you. Again, thank you for your feedback.
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Additional Information about Courtyard Harrisburg West/Mechanicsburg

Property: Courtyard Harrisburg West/Mechanicsburg
Address: 4921 Gettysburg Rd, Mechanicsburg, PA 17055-4816
Region: United States > Pennsylvania > Mechanicsburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Mechanicsburg
#4 Business Hotel in Mechanicsburg
#4 Romantic Hotel in Mechanicsburg
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Harrisburg West/Mechanicsburg 3*
Number of rooms: 91
Official Description (provided by the hotel):
The Courtyard by Marriott Harrisburg West is located just off Route 15 less than a mile from I-76 (PA Turnpike) and minutes from I-81 and I-83 and is the newest Marriott on the West Shore of Harrisburg. We are a short drive to Central PA's best recreation and shopping venues such as HersheyPark, Roundtop Mountain Resort, Twin Ponds West / Cheer Tyme and the Hershey, Gettysburg and Lancaster Outlets. Our hotel is only miles from the PA State Capital and centrally located to Hershey, Gettysburg, Lancaster, and York. The Courtyard by Marriott is just minutes from the Rossmoyne Business Park, Select Medical, Highmark, Versatile and Rite Aid. Check out our seasonal packages for excellent leisure getaways! For our Canadian travelers, we are a perfect stopping point to break-up the trip to Florida and points South. Our hotel is designed for the business traveler, but certainly welcoming for a leisure getaway! ... more   less 
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Also Known As:
Courtyard Mechanicsburg
Mechanicsburg Courtyard
Mechanicsburg Marriott

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