We recently stayed here three nights with our 8 year old for a Kennywood, Station Square, Waterfront weekend. This hotel is a wonderful alternative to staying right in Pittsburgh ... and an over-all GREAT experience!! The lobby was beautiful and the rooms were very clean, comfortable, and spacious. The BEST feature of this hotel is the staff!!!! Everyone from registration to housekeeping were great, and have some of the best customer service skills I have ever seen. I want to acknowledge one special employee (KEVIN) who went above and beyond every single time we encountered him. Whenever he saw my son he called him by name, joked with him, asked him about his trip, and made him feel special. He gave us great suggestions for attractions in the area. His high level of customer service and dedication to work are hard to find these days. He deserves recognition for his exceptional service. The only negative was the indoor pool ... it was supposed to be heated, but it was cold. This will definitely be our hotel of choice when in the Pittsburgh/Monroeville area !!!!!
- Official Description (provided by the hotel):
- Enjoy free hot breakfast daily and free WiFi internet access. Don't miss a beat of your exercise routine, take advantage of our fitness center and relax in the indoor pool afterward. We're connected to an Outback Steakhouse, so great food and drinks are just steps away, and they'll even deliver to your room. ... more less
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- Also Known As:
- Hampton Inn Pittsburgh Monroeville Hotel Monroeville
- Hampton Inn Monroeville
- Monroeville Hampton Inn