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All reviews the breakfast area choice hotels stayed one night waffle maker room was clean waffles booked rooms steelers game staff was friendly pittsburgh area pa turnpike hot breakfast air conditioner nice breakfast would definitely stay here again very nice hotel nice stay
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Reviewed 23 October 2017 via mobile

We were driving across country and needed a place to stay. Hotel was very clean and breakfast was very good. Room was much better than expected. We will stay again. It had a nice work area in the room and beds were comfortable

Stayed: October 2017, travelled as a couple
Thank RichG922
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trishan C, Front Desk Agent at Comfort Suites, responded to this reviewResponded 24 October 2017




Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.




We are pleased to have exceeded your expectations. Service is our top priority. We hope to see you again soon!







Sincerely,




Trishan Campbell
Front Desk Agent
Comfort Suites, Monroeville

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2017

We were in Pittsburgh and stayed two nights in the Comfort Suites because of their location to were we needed to go. The hotel is very nice. It is updated, clean and the staff was very pleasant. The bed and bedding is fine and there was no noise. The hot breakfast was very good and they kept it well stocked. It is just minutes from the Robison Mall and shopping.
Will stay here again

  • Stayed: September 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank 107BillL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trishan C, Front Desk Agent at Comfort Suites, responded to this reviewResponded 30 September 2017

We would like to thank you for taking the time to complete an online survey regarding your recent stay at our property. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We are pleased you enjoyed your stay. It is always wonderful to receive positive feedback.




Thank you so much for your business and we look forward to seeing you in the future.




Kind regards.

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Reviewed 24 September 2017

The room was very clean! The beds were comfortable and the morning breakfast very nice. There is a microwave and refrigerator in the room. Room temp. is yours to set. The lightning is very nice. There is even a tv in the bathroom. Most of all, the people were so nice, customer friendly and kind. The morning worker who prepares sets up breakfast and cleans up is just amazing. She went out of her way on numerous occasions to accommodate guests. Breakfast closes at 10:00am and at 9:45am there was a couple who just came down. There was one omelet left. She kindly asked them if they wanted eggs and she took care of them. I took my breakfast to my room and she offered me a tray and checked on me as I was preparing my breakfast to make sure I had everything I wanted. Now that is one hardworking and kind person!!

Room Tip: If you are a light sleeper, the back of the building does not get the morning sun.
  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Donna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trishan C, Front Desk Agent at Comfort Suites, responded to this reviewResponded 28 September 2017

We would like to thank you for taking the time to complete an online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

We have shared your comments with our breakfast attendant, Nadine, and she joins us in extending our thanks. It is always a pleasure to receive such positive feedback.


Thank you so much for your business and we look forward to seeing you in the future.




Kind regards.

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Reviewed 7 September 2017

Nice hotel, staff was friendly, room was clean and breakfast was decent. Hardest part was getting in and out of the parking lot as it is located on a very busy street. Stayed two nights and there were fresh towels and room made up and cleaned again which was nice. Our room was right by the elevator & stairs so if I had to choose again I would ask for something away from the stairs and elevator as we heard everyone. But would definately stay again.

  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Christine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trishan C, Front Desk Agent at Comfort Suites, responded to this reviewResponded 9 September 2017

Thank you for taking the time to complete an online survey regarding your recent stay at our hotel.


Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

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Reviewed 24 August 2017

Easy to find location, right off the PA Turnpike. We stayed here twice in April and twice again in August going to and coming from New Jersey. Nice big rooms with a small separate area with a sofa and coffee table and desk.
Love, love the beds and PILLOWS!!! But, it's difficult for anyone under 5'3 to "climb" on to the bed.
Nice big bathroom with thick, soft towels. Hair blower and T.V. in the bathroom. Also a great magnifying mirror that swings out from the wall. One problem, the bathtub was very slippery and dangerous for showering.

Good lighting in the room. So many hotels have dim lighting.

strange air conditioner.....on and off, on and off.

Friendly and helpful staff, front desk and the maids.

My husband loves the coffee served at breakfast.

Room Tip: Try to book a room on the top floor(4), so you don't hear footsteps over your head.
  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Rocky1632
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trishan C, Front Desk Agent at Comfort Suites, responded to this reviewResponded 26 August 2017

Thank you for taking the time to complete an online survey regarding your recent stay at our hotel.




We very much appreciate and value your feedback and will share it with our team. We are aware our beds are a little on the high side, and as such provide step stools for those that would need them. We appreciate you bringing the bath tub issue to our attention and we will review it to have the issue resolved as soon as is possible. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.




Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.




Sincerely,




Trishan Campbell
Front Desk Agent
Comfort Suites, Monroeville

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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