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Homewood Suites by Hilton Pittsburgh Airport Robinson Mall Area, PA
Ranked #1 of 7 Hotels in Moon Township
Certificate of Excellence
Saint Louis, Missouri
Level Contributor
43 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Business Trip”
5 of 5 bubbles Reviewed 12 August 2014

I stayed in this Homewood Suites location last week for business and couldn’t be happier with the accommodations. From Check-in to Check-out my stay was perfect. Few points to make:
• The Hotel is new and the rooms look great!
• Room service was nice enough to leave a nice personal “Your room is clean” note on the table – very appreciated and noted.
• Gym equipment was new and arranged in a way that makes it easy for everyone in the room to workout comfortably.
• There is a sitting area behind the dining room (outside) that seats approx. 10 – 15 people around a beautiful fire pit. The area was clean and very inviting.
• The kitchen crew did a great job setting up the food items and the food was pretty good as well!
I called ahead to make a few arrangements and talked to Sarah, she was great and helped me with my request (Thank You).
Overall, I was very happy with the accommodations. Also, There are a lot of restaurants that are right up the road from the hotel (5 minute drive).

  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Scott W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Homewood Suites by Hilton Pittsburgh Airport Robinson Mall Area, PA, responded to this review, 20 August 2014
Dear Scott W,

Thank you for writing a review about your stay with us. We appreciate you selecting our hotel while on business, and we’re glad you enjoyed your visit. It’s great to receive your kind comments about our clean hotel, gym facilities, food service and friendly staff. I will be sure to share your kind remarks with the team. We hope you’ll have an opportunity to visit us again soon.

Best,
Dwan Lightfoot
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

451 reviews from our community

Traveller rating
    336
    83
    19
    11
    2
See reviews for
169
72
15
147
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Any
English first
Pittsburguh, PA, United States
1 review
3 of 5 bubbles Reviewed 12 August 2014

The overall experience was average. The food's quality was below average, and the pool was freezing cold, when I complained the staff refused to adjust the pool's temperature, or do anything about the food.

  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Ashraf S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Homewood Suites by Hilton Pittsburgh Airport Robinson Mall Area, PA, responded to this review, 20 August 2014
Dear Ashraf S,

I appreciate you taking the time to share your experience with us. Your sincere review, which highlights areas for improvement, is extremely valuable as it allows us to improve future guest experiences. For this reason, we hope to see you again.

Best,
Dwan Lightfoot
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakdale, Pennsylvania
Level Contributor
87 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 11 August 2014

We stayed at this hotel last week while on a business trip to Pittsburgh. It is a brand new hotel, so we expected everything to be shiny and new, and most kinks already worked out. The rooms are spacious and well furnished. The attention to detail with the furnishings is impressive.

Although we had a vehicle at our disposal, we noted that this hotel is near nothing in the area. Even a walk to the nearest store, which would be Costco of all things, would be a trek with no sidewalks and on busy highways. In other words, plan your stay with a rental car or make sure the hotel shuttle will be available to you when you need it. And plan on paying close attention to the directions, since this hotel is not the easiest in the world to find, despite the multitude of signs posted on the main road, Montour Run.

The lobby is pretty, the fireplace comfy. We heard complaints from other guests about the pool, but since we didn't use it, we don't have an opinion.

I've stayed in suites hotels here in the US and this compares favorably. I think their pricing may be a bit high for the area, but that will iron itself out when they've been opened a while.

Room Tip: Personally, we've found the rooms that are one large room, rather than two (bedroom and living...
See more room tips
  • Stayed August 2014, travelled on business
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LoverOfSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Homewood Suites by Hilton Pittsburgh Airport Robinson Mall Area, PA, responded to this review, 20 August 2014
Dear LoverOfSeattle,

It’s wonderful to hear from you. Your kind review serves as encouragement to our team who work hard to provide a pleasant stay. I will be sure to share your kind comments. Thank you for staying with us and we hope to see you again.

Best,
Dwan Lightfoot
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 August 2014

I think this is brand new hotel, very clean, very well organized. Our family loved this hotel because it is furnished kitchen stuff. there is basketball stand so my kids loved it and swimming toys at pool too. We are going back to this hotel next year again and strongly recommend this hotel to our friend.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Sin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Homewood Suites by Hilton Pittsburgh Airport Robinson Mall Area, PA, responded to this review, 8 August 2014
Dear Sin C,

We are pleased to hear from you. Proving your family with a pleasant stay is our highest priority. I appreciate you taking the time to write to let us know we succeeded. Your comments serve as encouragement to our associates who work hard to make our guests feel at home. We appreciate you staying with us and look forward to your return.

Best,
Dwan Lightfoot
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 6 August 2014

Very nice hotel (just built). There is a nice open fire pit next to the pool and a basketball court. But the pool was cold and they ran out of food for breakfast on Sunday morning. I think once they work out the wrinkles it will be a top notch place to stay.

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Homewood Suites by Hilton Pittsburgh Airport Robinson Mall Area, PA, responded to this review, 7 August 2014
Dear David K,

I’m so glad you enjoyed our hotel and amenities! Incredible reflections like yours, which highlight strengths and areas for improvement, assist us in delivering a pleasant experience. Thank you for your time in reviewing our hotel, and we hope to host you again soon.

Best,
Dwan Lightfoot
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Royal Oak, Michigan
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 August 2014 via mobile

This is more than a hotel. Service from the front desk was outstanding. We got there late the first night and didn't have any milk for our 3 year olds bedtime ritual. When my husband went to ask if there was milk he could purchase somewhere, a kind front desk man went to the kitchen and got him a cup of milk. The rooms were beautiful with fully stocked kitchens and even a dishwasher! The breakfast was great-one morning was a little under staffed, but even under stress, they were all kind and helpful. Just a great hotel!

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hentraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Homewood Suites by Hilton Pittsburgh Airport Robinson Mall Area, PA, responded to this review, 8 August 2014
Dear hentraveler,

We appreciate you taking the time to share your experience with us. We loved hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip.

Best,
Dwan Lightfoot
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bartlett, Tennessee
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 5 August 2014

Our two queen bed suite was amazing! The bedroom was huge, clean, and beds were very comfortable, We enjoyed the siting area, full size fridge and kitchen area. The workout was adequate with three treadmills, two elliptical machines and some weights. The pool was a bit cool though and took a bit of adjusting before being able to enjoy it. The staff was nice but still a bit new and not particularly motivated. We arrived about 45 minutes before official check in time and asked if perhaps our room was ready. If not, we would come back later. The front desk asked another employee who I assumed was a manager of housekeeping if a room for us was ready, his response was that he would check but it was less than enthusiastic and led both of us to believe he was in no hurry to check on the request. About 30 minutes later (now just 15 minutes prior to the official check in time) we asked again if our room was ready. The front desk woman said she hasn't heard back yet and left it at that until I asked her if she could contact the housekeeping person.So she radioed him but he did not respond. She then leaves the desk area to run up and check on the room, but that left the front desk unattended for others who were coming in to check in as it was now officially check in time. I know she was trying to help us, but we never intended to cause others to have to wait also. Bottom line we should have just left and returned after 3 pm.

Room Tip: The two queen bed rooms were huge compared to others we saw while being cleaned.
See more room tips
  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank mkkayla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Homewood Suites by Hilton Pittsburgh Airport Robinson Mall Area, PA, responded to this review, 7 August 2014
Dear mkkayla,

Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; we work hard to provide a pleasant experience. Your kind comments, which highlight our successes and areas for improvement, are appreciated as they foster change for the better. We look forward to a return visit.

Best,
Dwan Lightfoot
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Pittsburgh Airport Robinson Mall Area, PA

Property: Homewood Suites by Hilton Pittsburgh Airport Robinson Mall Area, PA
Address: 2000 Gsk Dr, Moon Township, PA 15108-1355
Phone Number:
Region: United States > Pennsylvania > Moon Township
Amenities:
Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 7 Hotels in Moon Township
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Pittsburgh Airport Robinson Mall Area, PA 3*
Number of rooms: 117
Official Description (provided by the hotel):
Located off the Parkway I-376, Homewood Suites by Hilton Pittsburgh Airport/Robinson Mall Area, PA, is minutes from Pittsburgh International Airport and just 15 miles from downtown Pittsburgh, Pennsylvania. Guests can enjoy a complimentary shuttle within a five mile radius, to and from our corporate center and Pittsburgh International Airport. Discover fantastic retail and dining opportunities at the Mall at Robinson, the Pointe, Robinson Town Center and Settlers Ridge. In addition to great shops and restaurants, you can also dance, bowl or catch the big game at Pittsburgh's newest entertainment complex, Latitude 40; easily reached via our complimentary shuttle service. Unwind in a spacious studio or one bedroom suite, offering a separate living area with sleeper sofa, a full kitchen with dining table and chairs, two flat-screen TVs and complimentary WiFi. Start each morning with a complimentary hot full breakfast and enjoy complimentary evening dinner and drinks, served Monday through Thursday*. Swim in the indoor saline pool, work out in the 24-hour fitness center or energize on the sports court. ... more   less 
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