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Courtyard Scranton Wilkes-Barre
Ranked #2 of 4 Hotels in Moosic
GreenLeadersBronze level
Reviewed 12 May 2014 via mobile

The rooms are what you would expect from a Courtyard and the bistro food was very good. The staff was exceptional! Close to ball park for minor league baseball and lots of food & shopping options. An hour and a half gets you to Philly area and NYC

Stayed: May 2014, travelled on business
Thank A. J. H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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144 - 150 of 242 reviews

Reviewed 11 May 2014

Check-in was pleasant and staff was helpful. Some of the fastest free in-room Wifi we have seen.

But, room charging sockets were worn out, AC/Heater was way too loud, even for a low-end unit, needs newer style toilets, tub was chipped. Breakfast staffing in this type of hotel, where you cannot even serve yourself coffee, was inadequate -- at peak time of the morning, 2 employees were overwhelmed. This type of Marriott, a Courtyard, (where you depend on servers) is a guest-hostile tactic by Marriott which doesn't appear to save much money in terms of food prep and staff, but creates significant irritation for people hoping to get back on the road during a long trip.

No extra blanket in closet package -- and like all of these style hotels, if you open the window for fresh air, the bed coverings are meager.

Spring Hill Suites has a better model for consumer-friendly serve-yourself meals.

  • Stayed: May 2014, travelled on business
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Thank agetech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2014

I just want to start off by saying that the cleaning personnel appeared to be very overworked and the interaction between management and staff seemed very taxed. With that being said, I want to compliment the housekeepers who took care of our room while we were there. They were always cheerful, got us what we needed and were always smiling. Our room was impeccable. The rest of the staff was also very friendly and accommodating. I think the housekeeping upper management should take a look at how the housekeepers are being treated by their supervisors. I will not go into specifics, but I overheard a conversation that I was tempted to intervene in but chose not to do so. Unless they are recognized and appreciated, the great staff you have will not stay. I plan on staying there again in the near future. I enjoyed our stay and hope that this serious situation gets resolved before we do.

  • Stayed: May 2014, travelled with friends
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Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2014

I stayed there this past weekend for the Beer Fest. The staff was exceptional. Our housekeeper, Jesika, was adorable, efficient and did a great job always with a smile. Everyone went out of their way to make our stay comfortable. Thank you.

  • Stayed: April 2014, travelled with friends
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Thank psawka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2014

The Courtyard by Marriott on Montage Mountain in Moosic, PA is in an awesome location. Easy on-off access to Interstate 81. The shops at Montage Mountain (which are really great), many nearby, well known national chain resturants, and only minutes to Old Forge, PA - home of "The Best Pizza in the USA". The hotel is located next to the MLB farm league PNC Park, home of the baby Yankees. And of course, Montage Mountain Skiing. On a more boring note, there is an office park here, and I am sure many business travelers. So, having said all that, why only four stars? This place is quite dated. Nasty old cookie cutter furnishings - the 70s called and want their color scheme back! Smallish flat screen TVs. Bathroom fixtures woefully out of date. HVAC is LOUD! So you may still be wondering why four stars, then? Well, the bedding is fine. Nice pillows. Very quiet and clean room. Slept like a baby. Top notch staff - very professional, very courteous and welcoming. Location really is fabulous. Price was right. I'd stay here again in a second.

Stayed: April 2014, travelled on business
Thank Mas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2014

Stayed here for weekend basketball tourney. The front desk staff was outstanding! Maria took very good care of us. Large, clean room. Good water pressure in shower. Complimentary breakfast was average. The staff seemed to handle the large crowd well. I would recommend this property.

  • Stayed: April 2014, travelled with family
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Thank F B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014 via mobile

Our family went to Florida for March break and this is the last hotel stay before returning home. Nice and very relaxing stay.
Few things:
Washroom fan very loud.
Heater/AC fan kept waking us up due to the loud noise.
Please fix the above 2 then our family will give 5*
Great staffs at front desk on March 15th evening when we arrived. Very help full. Sorry didn't catch the names.

Thanks to all staff at this hotel!!!!

Thanks!!!

Stayed: March 2014, travelled with family
Thank Shan-Mini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Scranton Wilkes-Barre

Address: 16 Glenmaura National Blvd, Moosic, PA 18507-2126
Region: United States > Pennsylvania > Moosic
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Moosic
Price Range: £83 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Scranton Wilkes-Barre 3*
Number of rooms: 120
Official Description (provided by the hotel):
Whether traveling for business or fun, the Courtyard Scranton Wilkes-Barre provides you with exactly what you need to make all of your travels successful. Directly off Interstate 81 at Exit 182 our Scranton PA location at the base of Sno Mountain in northeastern Pennsylvania makes us one of the closest hotels to the Sno Mountain Ski Resort and SnoCove Water Park as well as Bank of America, Cigna and Prudential. Our hotel in Scranton PA offers 120 spacious guest rooms with plush bedding and cotton-rich linens designed for comfort and productivity with separate sitting areas, free high-speed Internet access and free in-room coffee. Start or end your day at The Bistro with our healthy menu featuring Starbucks coffee, then relax by the fireplace in our lobby or unwind in the indoor pool and whirlpool. The Courtyard Scranton Wilkes-Barre also offers a 960-square feet meeting room, making it an ideal location for small meetings. ... more   less 
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Also Known As:
Courtyard By Marriott Scranton Wilkes-Barre Hotel Moosic
Courtyard Moosic
Moosic Courtyard
Courtyard Hotel Moosic

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