The staff at this hotel is what makes it. We were greeted Friday night by an individual who actually enjoyed his job and made us feel very welcome. The overall appearance form the outside did not reflect the updates to the inside. The entire stay we were given nothing but the best from employees at all times. The room on the other hand had some flaws. The sliding door to the balcony's lock mechanism was broken and would not work. Instead of fixing it, it appeared someone from maintenance added a bar (much resembling a curtain rod, and not very sturdy) to hold the door closed. This was not the most safe design. When you put the bar down, in order to slide the door open, you physically had to grab both the handle and the opposing end of the door and slide it open. This did not effect us too much though since the balconies are not big enough to sit on anyway. Another major issue was the air conditioning unit in the room. When you turn the unit on the blower motor would actually spool up and make a horrible squeal all night long. Luckily the weather was cool so we really had no need for the air conditioner and just ended up turning it off. Overall the experience was pleasant, but had the weather been warmer, it could have been very uncomfortable and we would have requested a room change. Although they have updated the hotel, there are some items that definitely need to be updated as well to match the decor (i.e. ac units, doors, etc.) Don't change a thing with the staff, I haven't felt this welcomed at a place in a long time.
- Official Description (provided by the hotel):
- Whether traveling for business or fun, the Courtyard Scranton Wilkes-Barre provides you with exactly what you need to make all of your travels successful. Directly off Interstate 81 at Exit 182 our Scranton PA location at the base of Sno Mountain in northeastern Pennsylvania makes us one of the closest hotels to the Sno Mountain Ski Resort and SnoCove Water Park as well as Bank of America, Cigna and Prudential. Our hotel in Scranton PA offers 120 spacious guest rooms with plush bedding and cotton-rich linens designed for comfort and productivity with separate sitting areas, free high-speed Internet access and free in-room coffee. Start or end your day at The Bistro with our healthy menu featuring Starbucks coffee, then relax by the fireplace in our lobby or unwind in the indoor pool and whirlpool. The Courtyard Scranton Wilkes-Barre also offers a 960-square feet meeting room, making it an ideal location for small meetings. ... more less
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- Also Known As:
- Courtyard By Marriott Scranton Wilkes-Barre Hotel Moosic
- Courtyard Moosic
- Moosic Courtyard
- Courtyard Hotel Moosic