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Mount Airy Casino Resort
Ranked #1 of 7 Hotels in Mount Pocono
Reviewed 30 June 2014

Awesome stay! Entire staff was incredibly helpful. Great food and most comfortable bed ive ever slept in. Would highly recommend to anyone. Great atmosphere and since it is a smaller casino, I always feel at home

  • Stayed: May 2014, travelled as a couple
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Thank LarryBis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gsmgrs, Guest Services at Mount Airy Casino Resort, responded to this reviewResponded 4 July 2014

Greetings LarryBis,

Thank you for taking the time to post your review and details of your most recent visit to Mount Airy Casino Resort. We are delighted to hear you enjoyed your visit and our accommodations were to your satisfaction.

It is our goal to provide the highest level of customer service and we are pleased this was extended to you during your visit.

We certainly hope to welcome you as our guest again soon where we expect to provide you with and equally memorable experience.

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667 - 673 of 1,358 reviews

Reviewed 29 June 2014

Mount Airy is a very nice casino hotel. I loved the atmosphere. The rooms were nice and very clean, a bit on the small side. The casino is big and inviting. I didn't care for the buffet, they did not have many choices.i didn't enjoy the nightclub, It was aimed for people in their 20's . Even though I liked the resort, I much rather go to Atlantic City. The rooms are cheaper and there's a larger selection of places to eat.

Stayed: June 2014, travelled as a couple
Thank Wanda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

This casino is tucked away in the mountains. Clearly there's not much else to do, which is why most people have ended up. There was not one point where I was up when playing the slot machines. I'm assuming that the casino has recently turned to a more smoke free culture. But I can still smell cigarette smoke in every corner of the facility. Save your money and go elsewhere.

  • Stayed: June 2014, travelled as a couple
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2  Thank Tammi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

I used to work at the old Mt. Airy Lodge and wanted to visit the new Mt. Airy Casino but I was disappointed. Although everything was fancy and the prices weren't that bad, the atmosphere was no where like the old Mt. Airy Lodge. Everything is centered around gambling. The pool closes at 7 pm and some of the restaurants were under construction. You use your card key to get on elevator and it doesn't work half the time. The place stenched like cigarette smoke cause they allow smoking in casino. Maybe I'm just missing the old Mt. Airy with the nice honeymoon/family atmosphere and the big stars that used to come visit. Give me the old anytime. Not impressed with the new Mt. Airy.

  • Stayed: June 2014, travelled as a couple
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3  Thank laurazee2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

Our Senior Citizen Center in Benton, PA visited the MT. Airy casino June 26, 2014. We were very disappointed. They gave us a coupon for a free buffet. We waited in line over 1 hour. A lady passed out in line where the lines were walled in. They had a hard time getting her out, they had to lift her over the 3 ft. wall. What would happen in case of fire?? The people working there were unfriendly and unhelpful. We would never go there again.

Stayed: June 2014, travelled with friends
5  Thank Cindy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gsmgrs, Guest Services at Mount Airy Casino Resort, responded to this reviewResponded 3 July 2014

Dearest Cindy O,

We appreciate you taking the time to post a review of your most recent visit to Mount Airy Casino Resort.

We would like to take this time to apologize for any inconvenience you endured in while visiting the Buffet. We will certainly share your comments with our management to avoid this type of situation in the future. We certainly appreciate you taking the time to make us aware your experience as we take our guest feedback seriously and use the opportunity to improve our services based on customer feedback.

Should you prefer to voice your concerns, we welcome you to contact us directly at 1.877.682.4791 where our management team will be available to discuss your claims in further detail. Again we do apologize for your disappointing experience as this is not indicative of the service standards we aim to achieve. Thank you again for making us aware of this situation, and allowing us the opportunity to improve our services.

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Reviewed 25 June 2014

The moment we stepped in we were racially profiled by the casino's security guard, his name was "BOBBY." A very very rude older man who had absolute NO manners what so ever. He did not stop anyone before us or after us to ask for their IDs but the moment we tried crossing the casino to get to the main lobby he demanded to see our IDs and did not apologize for his rude behavior, he also demanded we take off our sunglasses claiming we were not allowed to wear sunglasses in the hotel at all. It is disgusting that the hotel would hire someone who clearly has an issue with different types of races. Although the hotel was beautiful and clean this experience ruined the glamour of the hotel. The hotel should also offer wristbands to their guests so they can avoid being hunted down by security guards each time they decide to walk through the casino to get to the parking lot. The pool was beautiful and the food in the buffet was GREAT so no complaints there! Overall, I was NOT impressed by this hotel. I could have gotten much better quality somewhere else. Don't let the good reviews and fancy pictures fool you, sometimes great customer service trumps everything and clearly my experience with Bobby will allow me to NEVER go back to this hotel.

  • Stayed: June 2014, travelled as a couple
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5  Thank N L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2014

Just finished up an event at the resort and have to say that everything and everyone involved was first rate. We had a party at their new venue WET, the Ultra Pool and it was just beautiful. Plus it went off without a hitch. Golf tournament at their course the next day was equally stellar -- the course is beautiful and challenging, plus the pro and staff there were super friendly and helpful. Highly recommend the resort if you are looking for a getaway or to host an event. The rooms are beautiful, spa was great and all of the staff front desk, valet, room service, etc is very friendly.

  • Stayed: June 2014, travelled on business
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1  Thank dltav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mount Airy Casino Resort

Address: 312 Woodland Rd., Mount Pocono, PA 18344-7172
Phone Number:
Region: United States > Pennsylvania > Pocono Mountains Region > Mount Pocono
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Mount Pocono
Price Range: £119 - £402 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mount Airy Casino Resort 4*
Number of rooms: 188
Official Description (provided by the hotel):
With a stay in one of our lavish Pocono resort rooms, you can play all day...and all night. Unwind in wall-to-wall comfort with pillow-top beds, spacious bathrooms, room service, LCD TVs with in-room movies, hi-speed Internet and more. With rooms like these, you'll be doing anything but roughing it this hotel in the Poconos. Mount Airy Casino Resort has been awarded the prestigious AAA Four Diamond Rating. Mount Airy Casino Resort is the first casino resort in Pennsylvania to have earned this prominent award. For your indulgence, we offer two separate levels of resort luxury. Our King and Double Queen guest rooms are an experience well beyond the standard Pocono's vacation. Some of the features you'll enjoy include:•King or double queen beds•Spacious bathrooms•Walk-in showersLooking for the pinnacle of luxury and comfort? Experience euphoria with a grand King Suite. These magnificent Pocono hotel rooms feature all of the lavish amenities of our guest rooms, plus:•Cozy living room•Granite wet bar•Spacious bathroom•Granite surround porcelain tub•Double granite sinks. Some of our suites also offer a separate second bathroom and a spectacular lake view.In addition to an atmosphere of style and refinement, all of our guest rooms feature the finest linens for your comfort, including:•100% goose down comforters•Sheets woven from Egyptian cotton•Chelsea fleece blankets•Pillows crafted from softique microfiber and more. After you've taken in your luxurious surroundings, you'll want to step out and enjoy everything else Mount Airy Casino Resort has to offer. Relax at our Spa or Salon, indulge your cravings at any of our five exclusive restaurants, grab a drink at Gypsies Lounge and Nightclub, start a hot streak on our expansive casino floor, or play a round of golf. With so much to do, the only thing you have to worry about is where to start. ... more   less 
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Also Known As:
Mount Airy Hotel Mount Pocono
Mount Airy Resort

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