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“Horrible”

Bailey's Rib & Steakhouse
Ranked #7 of 43 Restaurants in Mount Pocono
Cuisines: Steakhouse
More restaurant details
Restaurant details
Good for: Groups
Dining options: After-hours, Breakfast, Dinner, Lunch, Reservations
Reviewed 17 July 2014

This place is horrible. Visiting from out of state for a wedding and if I ever come back I will not return nor recommend to anyone! Manager on duty was very rude. Slow service. And discriminated against sleeveless shirts made someone in our party put on and or purchase one of their shirts. This should be stated before anyone were to enter. I have never been to a restaurant that has had a "dress code" that was not posted anywhere accept being confronted in front of the table.
Servers were friendly but management needs a lot of work on customer service!!!

    • Value
    • Atmosphere
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1  Thank Vanessacatheryn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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187 - 191 of 311 reviews

Reviewed 13 July 2014

This was a bad choice on our part. Our waiter was horrible. He rarely checked on us to see if we needed anything, our orders weren't correct, other patrons were arguing with our waiter and he had no customer service skills, and our food wasn't good at all and overpriced. I will never go back to this restaurant again.

Thank JC86074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014

Food and service were terrible. People behind us complained vociferously and one refused to pay for their steak as it was inedible. After multiple visits to their table by waitress and hostess they she was told she didn't have to pay for the steak but would be charged $7 for the baked potato and broccoli. Good grief. Our food was a steak tip salad and a chicken Caesar salad. Hard to mess that up but both were awful. Worst restaurant I have been in in 30 years.

Thank Bob W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

We should have walked out after we were seated, two servers fought in front of us over who had our table. The woman who won, (Becky), took our order and never showed up again until our food was out. We had to ask the host to bring our drink order! The food was average, the experience was poor, thank goodnes for the hostess. We use to make Bailey's a regular stop when we were in the area. Since our last visit in September of 2013, this was a complete turn around in service and quality food. Bailey's has been tempoarily removed from restaurants we visit in Mount Pocono. Only when we see many recent positive reviews on Bailey's will we reconsider visiting in the future.

    • Value
    • Atmosphere
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Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

Fast and friendly greeting, followed by super fast service and lots of attention from the wait staff on a Friday night!

I had the Top Sirloin with the stuff baked potato and the missus had their sliced NY Sirloin plus we split the HUGE plate of Nachos for the app.

The steak was perfect and, frankly, the sliced NY was superb.

Drinks and everything all for around $50!

Highly recommended, with a casual/family friendly atmosphere and extensive menu.

Thank Just_Steve_35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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