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Holiday Inn Express Pittsburgh - Munhall
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Reviews (138)
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All reviewssteak and shakestayed herefront deskhuge shoppingpancake machinecinnamon rollsthe check in processhotel is greatshort drivecomfortable roomstores and restaurantsboth morningswalking distanceother hotelsthe hotel is cleanyogurtsteelers game
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Reviewed 20 October 2013

I was recommended to this hotel by Duquesne University for parent weekend. The price and location were great, and I was impressed by how nice the hotel was.

The hotel is clean, modern and in good repair. There were great amenities in the room...ironing board, flat screen tv, shampoo, conditioner, body wash, cotton balls and qtips, a coffee maker, and even a sewing kit.

The bed even has soft and firm pillows.

The only watch-out I have is that if you don't like a REALLY firm mattress, you may not be comfortable. Sadly, we tossed and turned all night because of it.

Otherwise, the hotel does a great job for a reasonable rate.

Stayed: October 2013, travelled with family
1  Thank Jonesgirl97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brock H, General Manager at Holiday Inn Express Pittsburgh - Munhall, responded to this reviewResponded 22 October 2013

Thanks for taking the time and reviewing the hotel. Besides the mattresses, we are glad you enjoyed the stay and the area. We hope to see you soon. Ask for extra pillows next time, maybe that will help! Thanks again!

Sincerely,
Brock Hunt
General Manager

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Reviewed 15 October 2013

The Holiday Inn Express at the Waterfront has become my favorite hotel in the Pittsburgh area. It is convenient to my business but that isn't what makes it my home in Pittsburgh. The staff is very friendly and very willing to go the extra mile to help you. Every room I have experienced has been clean and comfortable. The breakfast hostess makes you feel like a member of her family and keeps the area spotless. The bathrooms are clean and bright. The manager's reception is an added treat along with the daily baked cookies.

  • Stayed: October 2013, travelled on business
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Thank Arthur P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brock H, General Manager at Holiday Inn Express Pittsburgh - Munhall, responded to this reviewResponded 30 October 2013

We greatly appreciate you as a continued guests. We really enjoy having you stay with us week after week. If you ever need anything you know you can contact any of us at the hotel and we will make it happen.

Thanks Again!
Brock Hunt
General Manager

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Reviewed 14 October 2013

Stayed just 1 night. Received a nice little bag with goodies for being a holiday inn rewards member. Front desk staff were friendly and efficient.

Room was clean and bed was comfortable. Liked the fact that they had pillows marked with the different firmness levels.

Breakfast was great. They had this little pancake machine that spit out two thin and tasty perfect pancakes at a time. I've seen waffle machines in many hotels as I travel a lot but this pancake machine was one of a kind.

Hotel is situated in a strip mall so many chain stores and restaurants all around within walking distance or a short drive including a new or newly renovated Dave & Busters. I actually went in to the Dave & Busters but it was quite slow so I went to the TGIF across the street for happy hour and food.

All in all a great stay for only 1 night.

Room Tip: Dave & Busters and several other chain restaurants and shopping stores within walking or short drive distance.
  • Stayed: September 2013, travelled on business
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3  Thank Enrique C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brock H, General Manager at Holiday Inn Express Pittsburgh - Munhall, responded to this reviewResponded 22 October 2013

Thanks so much for the great review. You are right there is so much to do at the Waterfront. We are glad you enjoyed your stay and the area. Come back and see us anytime.

Thanks!
Brock Hunt
General Manager

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Reviewed 26 September 2013

It is a very new hotel, and everything in it is nice! The staff was friendly and the rooms (although small for what I expect from a new hotel) were nice! The bathrooms are bright and clean. The beds and pillows were extra comfy. I did get woken up from noise from the hallway in the morning though, no one was extra loud, just loud enough. Breakfast was yummy and set my day off on the correct path. It's location is amazing BTW! Shopping, good restaurants and Dave and Busters right down the road!

Room Tip: Ask for a quite room
  • Stayed: September 2013, travelled as a couple
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Thank jane k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brock H, General Manager at Holiday Inn Express Pittsburgh - Munhall, responded to this reviewResponded 10 October 2013

That is so nice. We greatly appreciate your kind words. We hope you will come see us in the near future.

Sincerely,
Brock Hunt
General Manager

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Reviewed 1 September 2013

Samantha at the front desk should be commended for her diligent efforts to help us in a special situation. We travel to Pittsburgh often and stay at this hotel which is convenient to not only PITT, but adjacent to many restaurants (Rock Bottom, Bravo, PF Changs), and anything else you may need (Macy's, Target, Giant Eagle Food, Best Buy, Lowes, etc). This trip was different since our daughter was admitted to the hospital. After checking in and spending a night, we found out that our daughter would need to stay in the hospital for several days. However, all the hotels in the area were booked. Samantha was able to get us a room after a cancellation so we could be closer to the hospital and not have to travel to a remote hotel. She gave us platinum service (not even knowing that I am Platinum Elite at IHG Rewards Club). Rooms at this new hotel are quiet, beds are comfortable, and location is very convenient. Top notch, thank you.

  • Stayed: August 2013, travelled with family
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2  Thank Walt705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brock H, General Manager at Holiday Inn Express Pittsburgh - Munhall, responded to this reviewResponded 5 September 2013

Thank you so much for the kind review. I have tried to hire the best of the best for this hotel and Samantha is an example. We work to be a step above the rest. I hope your daughter is feeling better...give her our best. Look forward to seeing you in the near future.

Sincerely,
Brock Hunt
General Manager

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