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Clarion Hotel & Conference Center
Ranked #11 of 13 Hotels in New Cumberland
Duncansville, Pennsylvania, United States
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Nice stay”
5 of 5 bubbles Reviewed 9 January 2014

Reserved a room 1/6/14 for one night at the $49 friends and family rate. Nice room 2 double beds with comfortable pillow top mattress. Fridge and microwave in the room, and breakfast out in the courtyard by the pool. They even had French toast. Attended the Farm show in Harrisburg which was about 15 min. away. Would definitely stay here again.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review, 12 January 2014
So, nice to know you enjoyed your stay with us, and so happy your shared your experience. We are looking forward to you being our guest again in the future.
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307 reviews from our community

Traveller rating
    73
    67
    41
    61
    65
See reviews for
114
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11
75
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • Italian first
  • Any
English first
New Cumberland, Pennsylvania
1 review
5 of 5 bubbles Reviewed 7 January 2014

I host all of our family and friends at the Clarion which was great since many of them are in their 80s and could walk to our catered party. Since it was for my selection to US Army Colonel, I spared no expense and the Garlic Poet delivered everything I asked for. They catered an awesome dinner for 20 folks with wait-staff that was amazing. The bar met every drink request which made our guest appreciate the party all the more. They allowed me to bring in our promotion cake from the ceremony earlier in the day and the wait-staff served it with the same level of detail as the main meal. Good job and an amazing attention to detail--they even matched my US Army Civil Affairs branch colors which are purple and white with no added cost... Thanks Garlic Poet and Clarion..

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rudy410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review, 26 January 2014
We are so happy that you enjoyed all aspects of your Clarion visit. The wait staff will be so happy to hear how pleased you were with their service. Congratulations on your promotion and thank you for your service to our country.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrisburg, Pennsylvania
1 review
5 of 5 bubbles Reviewed 15 December 2013 via mobile

I attended a Christmas party for the Joy Daniels Real Estate Group last evening and I wanted to write a review on how remarkable the event turned out. Even though the weather was cold, snowy and miserable, the staff for this party made the evening warm and inviting. The reception, with the butlered hor dourvers were perfect. Everyone loved the warm crab spread ,shrimp cocktail , along with all the other edibles. We then had an incredible buffet with beef tenderloin, Scottish salmon and perfectly cooked chicken as our entrees with equally perfect side dishes. Desserts had the required sweetness for after a great meal. My complements to the chefs and kitchen staff. The service staff were polite, prompt and pleasant. The ballrooms decor was festive and beautifull. Spent the night at the Hotel which allowed us to have that extra drink without worrying about the drive home. I would rate this special event a 10 out of 10!

Stayed December 2013, travelled with friends
Helpful?
Thank eventer2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review, 19 December 2013
Thank you so much for your posting here on Trip Advisor. I am so happy to hear how successful your event was and we hope to see you again during the holiday season next year, if not before. I will definitely be passing along your posting to our banquet staff. They do work very hard to create memorable events and they will love knowing how much your appreciated it.
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Philadelphia, Pennsylvania
1 review
5 of 5 bubbles Reviewed 13 December 2013

We decided to choose this hall since it was the best price from the other halls around and they provided more services than a typical hall. Deb Catalano and her team were great to work with. There was a moment where it looked like it was going to fall apart with the bookings but Deb assured us that she would take care of it and there would be nothing to worry about. TO make things less stressful Deb and her team set up our decorations and did the breakdown as well. They catered to our every request. I am not one to be impressed but when I walked in and saw the hall set up and lit up with LED accent lights and the stage was set up just like the picture I was thoroughly impressed. Great Team, Great People, I really had a good time.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank nadim k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review, 19 December 2013
I am very glad to hear how great your event turned out for you. It is always a pleasure for me to pass along responses like this to our hard working banquet staff. We hope you will always consider us first when planning your future events.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntingdon, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 December 2013

I saw the photos of this hotel online. We had the opportunity to spend a quick night there. It was quite nice! We had the opportunity to stay in the king suite. It is well laid out and is actually a two-story room. There is a spacious living room and half-bath downstairs; the bedroom, full bath, and an additional television and other amenities are on the second floor. All were beautifully appointed. The hotel is spacious with the pool and breakfast area combined, yet separate. Its beautiful atrium adds to the open feeling and lovliness of the courtyard. The staff was courteous and helpful. Thanks to Michael and Angelita (?) for helpful information and great service! If we are in the area again, we will definitely stay here!

Room Tip: Request the suite! Can't go wrong. Be advised though, for handicapped folks, this may not be the...
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheGoddess62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review, 12 December 2013
I am so glad you were so happy with your stay with us. It is nice to know that you thought the service that Angelita and I provided was "great". We hope you can come back and visit with us when you have more time to spend in the Harrisburg and Hershey areas. Hope you have a great holiday season. Thanks, Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 22 November 2013

Was at the clarion again for work. Staff are still very nice. However several in the group had room problems including dog hair and stained sheets. Breakfast not as good. Housekeeping not so great towels looked sloppy. In my room one of the lamps was broken. The bathtub did not drain. Unfortunate as it seemed improved for awhile

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amw0151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review, 27 November 2013
Please allow me to apologize for not meeting your expectations. We will use your input to make the necessary improvements as we move forward. Thank you for your response and your time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 15 November 2013

The name has changed, the people have changed so they need to get to know you! And that is exactly what they did. We had our dog with us so house-keeping got a break. We exchanged towels daily, emptied trash, etc. and they couldn't do enough for us. The room was rather warm, so they sent engineering over within mins to "fix the problem" and we had air conditioning in November. Exactly what we wanted. The breakfast and morning staff were excellent! There were some logistical problems setting up the hotel and the ballroom for our convention but it didn't take long for the staff to figure out what we needed. Being a Type A person this lead to some stress, but they tried to help and give suggestions and in the end, made it work! Thursday's buffet dinner was awesome. I was last in line and there was plenty of food! Many had seconds. If you want freshly prepared quality food rather than institutional frozen "stuff", then patience is required. Friday's dinner had some problems with replentishing the food trays, but the lead staff quickly converted two buffet lines to one and within 15mins had the problem solved but some diners did have to wait. Saturday's sit down dinner was very good. We had a fish, chicken and steak choice and from those at our table everything was great. The lead staff was on top of things, unfortunately there was one waitress that didn't get the memo about having lots more rolls in the kitchen...but that was solved post haste. Overall the 5 days were a success. The staff was accessible, they listened to our concerns and genuinely attempted to fix any issues we had.

Room Tip: Have stayed in three different rooms over the course of 12 months and all were very good...two doubl...
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BZKHAB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review, 21 November 2013
Thank you for taking the time to write a review. We do appreciate your kind words and we are so happy that you enjoyed your stay with us. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Hotel & Conference Center

Property: Clarion Hotel & Conference Center
Address: 148 Sheraton Drive, I-83 & PA Turnpike Exit 242, New Cumberland, PA 17070
Phone Number:
Region: United States > Pennsylvania > New Cumberland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 13 Hotels in New Cumberland
Price Range (Based on Average Rates): £
Hotel Class:3 star — Clarion Hotel & Conference Center 3*
Number of rooms: 195
Official Description (provided by the hotel):
Located 5 minutes south of Harrisburg in a suburb of New Cumberland. Has easy access off of 2 major highways, Interstate 83 and Interstate 76, the Pennsylvania Turnpike. Attractions that are a short drive away from the hotel include Hershey Park, Pennsylvania State Capitol, Pennsylvania Farm Show Complex, the Amish (Lancaster County), Harley Davidson Plant, and historical Gettysburg. Enjoy local sports with the following clubs: Harrisburg Senators, AAA baseball, and Hershey Bears minor league ice hockey team for the Colorado Avalanche. Indoor heated pool nestled in a tropical courtyard are just 2 of the amenities that are offered. Guests of the Harrisburg Clarion Hotel & Conference Center can enjoy fresh, locally-sourced ingredients and from-scratch cuisine at the hotel’s on-site restaurant and bar, The Garlic Poet. You will find over 21,000 square feet of flexible conference and catering facilities which provide the ideal setting for many special occasions. ... more   less 
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Also Known As:
Holiday Inn Harrisburg Hotel New Cumberland
Holiday Inn New Cumberland
New Cumberland Holiday Inn

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